Assistant Director of Print & Copy Services
Assists with planning, directing, and managing the department of
Print and Copy Services of California Baptist University by
performing the following duties personally or through supervision
and direction of subordinate workers.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
1. Supervise the day-to-day operations of the Print and Copy
2. Assist with developing and implementing effective processes and
procedures to achieve a high level of customer satisfaction.
3. Document all print and copy services procedures and policies,
and update as needed to keep them current.
4. Assist with proactively marketing print and copy services
capabilities to faculty, staff and students in order to provide
those services to the CBU community.
5. Ensure University standards of corporate identity and branding
6. Manage the supply level of print and copy services to ensure
sufficient supplies and equipment are available for daily
operations, this includes determining the amount and type of
supplies needed, requesting supplies, and maintaining a perpetual
inventory for all supplies.
7. Model exemplary customer service practices and train staff and
student workers to do the same, to follow procedures, and to be
able to effectively use all equipment and resources within the
print and copy services department.
8. Plan and manage worker schedules to effectively staff the print
and copy services department during hours of operation.
9. Assist with researching and recommending improvements in the
cost-effective use of technology as related to print and copy
10. Track and bill usage of services back to appropriate
departments on a monthly basis, or otherwise as needed.
11. Oversee and coordinate vendor services and activities as
related to print and copy services, such as service on production
Directly supervises employees at the Print and Copy Services
department. Carries out supervisory responsibilities in accordance
with the organization’s policies and applicable laws.
Responsibilities include interviewing and training employees;
planning, assigning, and directing work; appraising performance;
disciplining employees; addressing complaints and resolving
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
§ Ability to make administrative, and procedural decisions and
judgments on sensitive, confidential issues.
§ Strong interpersonal and communication skills, and the ability to
work effectively with a diverse faculty, staff and student
§ Ability to resolve customer complaints and concerns in a
professional, service-oriented manner.
§ Demonstrated skill in the use of personal computers and related
§ A thorough knowledge of: Business English and arithmetic, general
office methods, procedures and practices.
§ Demonstrated ability to read and write at a level appropriate to
the duties of the position.
§ Strong organizational and problem resolution abilities.
§ Ability to gather data, compile information, and prepare
§ Ability to relate positively and effectively with a diverse
faculty, staff and student body.
§ Knowledge of standard budgeting, and expenditure control
procedures and documentation.
§ Proven organizational and problem resolution abilities.
Education and/or Experience
High school diploma or general education degree ( GED ); or three
to five years related experience and/or training; or equivalent
combination of education and experience. Bachelor’s Degree
preferred. Experience in the customer service environment.
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Special Instructions to Applicants
State and Federal law permit California Baptist University to
discriminate on the basis of religion in order to fulfill its
purpose. The University does not discriminate contrary to either
State or Federal law.
Quick Link to Posting
Required fields are indicated with an asterisk (*).
- * Are you a Christian?
- * Do you attend church regularly?
- If no, please explain (required):
(Open Ended Question)
- * Are you both familiar with and not in conflict with the
fundamental doctrines and practices of the California Southern
Baptist Convention as stated in the Baptist Faith and Message dated
June 14, 2000? (Please see above link for more information)
- Yes (I am familiar and not in conflict)
- No (I am in conflict or not familiar)
- Cover Letter
- Letter of Reference 1
- Letter of Reference 2
- Other Document
- Other Document 2