Requisition ID: req3431
Job Title: System Administrator II, Desktop and Server
Management *Remote/Hybrid Opportunity in Columbus,
Department: Enterprise Computing
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation: $60,000.00 - $65, 280.00 With opportunity for
additional compensation for on duty/on call duties after incumbent
is up-to-speed with internal policies and
Schedule: Mon - Fri; 8a - 5p; This is a remote
opportunity with occasional on-site duties as
*Remote/Hybrid opportunity in Columbus, OH*
**Opportunity for additional compensation for on duty/on call
duties after incumbent is up-to-speed with internal policies and
***For immediate candidate consideration, candidates must be
Ohio residents, live within 1hours drive of Downtown Columbus, OH
to fulfill on-duty requirement or have the ability to relocate to
Ohio if not currently a resident***
The Desktop and Server Management System Administrator will be part
of the team responsible for daily support, ongoing maintenance,
administration and configuration of Desktop/Server Operating
Systems and Environments.
This will include performing day to day work in both on premise and
cloud environments as required to support the academic,
instructional and operational requirements of the college. It would
also require monitoring and maintaining all environments to ensure
a high level of uptime and availability.
CORE COMPETENCIES REQUIRED
Professionalism, Managing Work, Continuous Improvement,
Customer/Student/Employee Focus, Collaboration, Problem Solving,
Decision Making, Technology Savvy, Communication, Delivering
High-Impact Presentations, Driving for Results, Aligning
Performance for Success, Stress Tolerance and Adaptability
ESSENTIAL JOB FUNCTIONS
Conducts daily technical administrative work to ensure the
availability, stability and security of college computing
environments. Assures minimum service interruptions by analyzing
performance, scalability and available resources.
Develops strategies for, and performance tuning of, College
mission-critical systems. Writes and updates technical procedures,
standards and knowledgebase for implemented systems.
Maintains confidentiality of sensitive data including network
traffic analysis, file access, account access and other forensic
information. Understands and documents the technical requirements
for new services or service enhancements.
Advises on technological decisions & provides service
implementation estimates. Supports the overall operations of
assigned environments, ensuring they meets requirements &
performance goals. Identify reusable/preconfigured service
components or standard products from the market to leverage &
assemble the service/solution.
Supports the patching and upgrades of applications and operating
systems in the environment.
Communicates system change control, disruptive or otherwise,
through formal College change management process. Provides Tier II
support for listed systems and assists with in-depth
troubleshooting for operational teams.
Diversity, Equity and Inclusion
Fosters and maintains a safe environment of respect and inclusion
for faculty, staff, students, and members of the community.
OTHER DUITES AND RESPONSIBILITIES
Attends all required department meetings and training. Required to
serve on On-Call/On-Duty rotations for after-hours support, 24/7
availability. Other duties as required. Regular, predictable, and
punctual attendance is required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description.
The employee regularly exhibits digital dexterity when entering
data into computer, frequently sits for extended periods of time,
and occasionally stands and walks. Employee occasionally reaches
with hands or arms and stoops, kneels, crouches or crawls.
Employee converses verbally with others in person and by
Vision demands include close, detailed vision when focusing on
computer screen. Employee pushes large carts, lifts equipment from
shelves, and carries equipment from building to building by hand
weighing up to 50 pounds.
Typical office environment. Regular exposure to moderate noise
typical to business offices. Working environment has occasional
exposure to dirt, dust and outdoor weather conditions.
KNOWLEDGE, SKILLS AND ABILITIES
• Desktop & Server OS Management and Deployment systems and
o SCCM, MEM, GPO, etc.
• Application Deployment and Packaging
• Enterprise Antivirus Server and Client Management
o Symantec Endpoint Protection Client and Management Console
• Elevated Privilege Management
o CyberArk Endpoint Privilege Management
• Server hardware management and monitoring
o SCOM, Syslog
• Basic project management
• Disaster recovery planning
• Server and desktop operating systems (Windows & Linux)
Skill in: verbal and oral communication; operating job
equipment; planning, scheduling and organizing work; general
typing; application of job software programs; application of
technical skills in area of specialization.
Ability to: think creatively and exploit opportunities;
simplify and synthesize complex situations with consideration to
all elements; work independently demonstrating initiative; develop
and maintain effective working relationships with colleagues and
stakeholders across the College; effectively work with persons of
varying cultures and diversity; analyze technical problems,
troubleshoot and draw appropriate conclusions; perform light manual
labor for extended periods of time; maintain confidential and
sensitive information; maintain accurate and complete work records;
coordinate multiple activities and tasks; exhibit flexibility in
work schedule and job tasks; apply technical and analytical
Minimum Qualifications: High School Diploma or equivalency.
At least three (3) years of progressively responsible technical
experience in IT Infrastructure. An appropriate combination of
education, training, coursework and experience may qualify a
candidate. State Motor Vehicle Operator's License or demonstrable
ability to gain access to work site(s).