Enrollment Systems Administrator/Technical Lead
Harvard Kennedy School
I0757P Applications Professional III
Reporting to the Associate Director of Enrollment Systems and
working in close collaboration with colleagues from the Harvard
Kennedy School (HKS) Admissions & Financial Aid and Registrar,
the Enrollment Systems Administrator and Technical Lead leverages
the technical capabilities of various Enrollment Systems (e.g.
Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to
ensure that HKS maximizes the potential of these systems in an
effort to provide superior services to users. Through this work the
position will provide technical solutions, support on upgrades,
testing, feature enhancements, and creative ways to use technology
to advance the missions of Enrollment Services and HKS. As the
technical lead, the position is critical to ensuring the quality
and integrity of data that flow through all enrollment systems and
offering the most effective technical solutions to ensure the
integrity of the system efficiency. The position plays a key role
in coding and configuring technical solutions in the systems,
developing complex and real-time reporting and data analysis across
the student lifecycle. Finally, the position helps protect the
security of highly sensitive and confidential data by developing,
implementing, and maintaining business processes involving data
storage, management, and dissemination.
Duties & Responsibilities
Performs system coding, configuration, maintenance, enhancement,
and end user support using Technolutions Slate, PowerFAIDS, and
Student Information Systems. Customizes Enrollment Services Systems
to meet the changing needs of Enrollment Services, including the
design and execution of application flow from submission through
decision release, Financial Aid process, and enrollment, the design
and maintenance of custom online portals for prospects and
applicants. Supports event management, communications, workflow
maintenance, data uploads in Slate. Manages user accounts and
permissions. Creates and maintains comprehensive business and
technical documentation for Enrollment Systems processes, data
integration between Slate and other enrollment systems, and end
user training and support. Ensures complete accuracy of all
admissions decisions and admissions data. Imports prospect and
applicant data from a variety of ad hoc sources. Builds and
maintains a library of queries and reports within Slate,
PowerFAIDS, and PeopleSoft for users and provides data analysis.
Works on special projects directly related to enrollment data that
have strategic use. Manages the interaction of database products
from different vendors, ensuring accurate data feeds between
systems and resolving conflicts. Collaborates with other IT
We regret that the Harvard Kennedy School does not provide Visa
Harvard University requires pre-employment references and
Harvard University is committed to supporting a healthy,
sustainable learning and working environment.
This is an in-person/on campus position based in
Cambridge, MA, with possible flexible work options.
Harvard requires COVID vaccination for all Harvard community
members who will have any on-campus presence. Individuals may claim
exemption from the vaccine requirement for medical or religious
reasons. More information regarding the University's COVID
vaccination requirement and exceptions may be found at the
University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/
$69,100 - $116,100
Starting salaries typically fall in the lower half of
the salary range; however, they are ultimately determined by the
scope of the position, the candidate's relevant experience, and
Harvard offers a generous benefits package including:
Certificates and Licenses
- Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid
sick days, 12.5 paid holidays, and 3 paid personal days per
- Medical/Dental/Vision: We offer a variety of excellent medical
plans, dental & vision plans, all coverage begins as of your
- Retirement: University-funded retirement plan with full vesting
after 3 years of service.
- Tuition Assistance Program: Competitive tuition assistance
program, $40 per class at the Harvard Extension School and
discounted options through participating Harvard grad schools.
- Transportation: Harvard offers a 50% discounted MBTA pass as
well as additional options to assist employees in their daily
- Wellness Options: Harvard offers programs and classes at little
or no cost, including stress management, massages, nutrition,
meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and
many discounts throughout metro Boston.
- Completion of Harvard IT Academy specified foundational courses
(or external equivalent) preferred
- Work is performed in an office setting
USA - MA - Cambridge
Degree Programs and Student Affairs
00 - Non Union, Exempt or Temporary
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, gender identity, sexual orientation, pregnancy and
pregnancy-related conditions, or any other characteristic protected
by law.Basic Qualifications
Additional Qualifications and Skills
- Minimum of two years' post-secondary education or relevant work
Strongly Preferred: Bachelor's degree (Computer Science, Computer
Systems Engineering or Information Systems) with 5+ years of
related experience coding, configuring, testing systems, analyzing
and managing data OR Master's degree (Computer Science, Computer
Systems Engineering or Information Systems) with 3+ years of
related experience coding, configuring, testing systems, analyzing
and managing data.
- Experience with Technolutions Slate, and/or PowerFAIDS, and/or
Student Information Systems at the technical level (implementing,
customizing, managing, and with QA testing).
- Experience with T-SQL, SQL, XML, and XSLT.
- Ability to work extra hours as needed during peak period
(typically December - April).
- Demonstrated experience with relational databases and
- Proficiency with Excel and HTML.
A plus if you possess any combination of the following:
- Excellent analytical, project management, and troubleshooting
- Demonstrated ability to think strategically and to use data for
strategic planning purposes.
- Excellent team, interpersonal, and communication skills.
- Flexibility and adaptability to shift to changing priorities
and needs and work under deadline pressure.
- Ability to work with confidential information (admissions,
financial aid, enrollment data).
- Data reporting experience with Tableau or a similar data
visualization tool is helpful.
- Attention to detail and ability to manage multiple tasks at
- Ability and interest in learning new and complex tools as
required is essential.
- Previous experience with higher education.