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Enrollment Systems Administrator/Technical Lead

Harvard University
Massachusetts, United States
$69,100.00 - $116,100.00
Posted Date
Dec 7, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Employment Type
Full Time
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Harvard University

Enrollment Systems Administrator/Technical Lead
Harvard Kennedy School

Job Code
I0757P Applications Professional III

Job-Specific Responsibilities

Reporting to the Associate Director of Enrollment Systems and working in close collaboration with colleagues from the Harvard Kennedy School (HKS) Admissions & Financial Aid and Registrar, the Enrollment Systems Administrator and Technical Lead leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through this work the position will provide technical solutions, support on upgrades, testing, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems and offering the most effective technical solutions to ensure the integrity of the system efficiency. The position plays a key role in coding and configuring technical solutions in the systems, developing complex and real-time reporting and data analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

Duties & Responsibilities

Performs system coding, configuration, maintenance, enhancement, and end user support using Technolutions Slate, PowerFAIDS, and Student Information Systems. Customizes Enrollment Services Systems to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, Financial Aid process, and enrollment, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive business and technical documentation for Enrollment Systems processes, data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate, PowerFAIDS, and PeopleSoft for users and provides data analysis. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds between systems and resolving conflicts. Collaborates with other IT Teams.

Additional Information

We regret that the Harvard Kennedy School does not provide Visa Sponsorship.
Harvard University requires pre-employment references and background checks.
Harvard University is committed to supporting a healthy, sustainable learning and working environment.

Please note:
This is an in-person/on campus position based in Cambridge, MA, with possible flexible work options.

Harvard requires COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's "COVID-19 Vaccine Information" webpage:

Salary Range: $69,100 - $116,100
Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

Harvard offers a generous benefits package including:

  • Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
  • Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
    Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Certificates and Licenses
  • Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions
  • Work is performed in an office setting

Job Function
Information Technology

Sub Unit

USA - MA - Cambridge

Degree Programs and Student Affairs

Time Status

00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications
  • Minimum of two years' post-secondary education or relevant work experience

Additional Qualifications and Skills

Strongly Preferred: Bachelor's degree (Computer Science, Computer Systems Engineering or Information Systems) with 5+ years of related experience coding, configuring, testing systems, analyzing and managing data OR Master's degree (Computer Science, Computer Systems Engineering or Information Systems) with 3+ years of related experience coding, configuring, testing systems, analyzing and managing data.
  • Experience with Technolutions Slate, and/or PowerFAIDS, and/or Student Information Systems at the technical level (implementing, customizing, managing, and with QA testing).
  • Experience with T-SQL, SQL, XML, and XSLT.
  • Ability to work extra hours as needed during peak period (typically December - April).
  • Demonstrated experience with relational databases and statistical analysis.
  • Proficiency with Excel and HTML.
A plus if you possess any combination of the following:
  • Excellent analytical, project management, and troubleshooting skills.
  • Demonstrated ability to think strategically and to use data for strategic planning purposes.
  • Excellent team, interpersonal, and communication skills.
  • Flexibility and adaptability to shift to changing priorities and needs and work under deadline pressure.
  • Ability to work with confidential information (admissions, financial aid, enrollment data).
  • Data reporting experience with Tableau or a similar data visualization tool is helpful.
  • Attention to detail and ability to manage multiple tasks at once.
  • Ability and interest in learning new and complex tools as required is essential.
  • Previous experience with higher education.


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