Business Analyst

Business Analyst
Arizona State University
Graduate College
Campus: Tempe
74182BR

Job Description

Arizona State University Graduate College is currently seeking an energetic self-starting business analyst to join our technical team. The ideal candidate will have strong business and analytical skills and will support the technical goals of the Graduate College through analysis, implementation, evaluation, and review of all Graduate College technology. Duties will include, but are not limited to, interviewing business users and creating detailed specification documents, coordinating project plans and delivery, preparing and executing quality assurance plans, preparing SQL statements, auditing data and reports to ensure accuracy, training users on systems and providing day to day support to ensure that systems are effectively utilized. The ideal candidate will have a background working in a fast-paced environment supporting multiple projects at the same time.

Business hours for the Graduate College are Monday - Friday, 8:00 a.m. - 5:00 p.m. ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. The Graduate College may have flexible work options available such as staggered start and stop times and possibly hybrid work where employees spend a portion of their regular workweek at their primary ASU work location and a portion working remotely. 

Salary Range: $53,700 - $94,500 per year; DOE

Close Date: 20-December-2021

Essential Duties

• Identify opportunities for new and enhanced systems and computer applications. Facilitate discussion and design of applications and coordinate with ASU's University Technology Office, the Graduate College and other business units to ensure successful implementation.
• Facilitate decision-making by communicating across project teams and functional areas; elicit requirements using interviews, requirements meetings, surveys, document analysis, site visits, business process descriptions, use cases, scenarios, and workflow analysis.
• Identify process gaps and apply process improvement methodologies to define future state.
• Serve as liaison between the functional project team and the technology support team, as well as faculty and staff across university departments impacted by the technology stack.
• Prepare and maintain business process documentation and user guides.
• Design technological solutions and write requirement specifications, develop and execute test plans, and work with technical staff to coordinate the implementation and control efforts to ensure forecasted benefits are achieved and sustained.
• Coordinate and execute test plans for new and enhanced applications and in support of system upgrades.
• Define, develop, and implement quality assurance practices and procedures, end-user test plans, and other QA assessments. Ensure that all tests are conducted and documented to meet the user's needs. 
• Create and develop analytical reports and dashboards to support new project initiatives and to enhance current reporting capabilities for end users. 
• Provide troubleshooting and user support for PeopleSoft and other computer applications identified and managed by the Graduate College.

Minimum Qualifications

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience working with diverse populations and cultures.
• Experience in technical and procedural implementation of administrative systems in a higher education environment.
• Experience with PeopleSoft Campus Solutions and Academic Advising.
• Experience writing functional and/or technical specifications for new or enhanced system modifications.
• Experience working with stakeholders to identify business needs and working with technical teams to drive solution implementation.
• Experience creating test plans and executing Unit and System testing and coordinating User Acceptance testing.
• Experience in systems analysis, business process modeling, application design and the software development lifecycle.
• Demonstrated knowledge of project planning techniques.
• Experience documenting and mapping business processes.
• Experience in using analytical and problem solving abilities leading to problem resolution.
• Experience writing complex SQL statements.
• Evidence of effective communication skills
• Experience establishing and maintaining effective relationships

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to walk or travel moderate distances to perform work.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• May be required to perform tasks in the field within and/or across University campuses.
• Ability to clearly communicate to perform essential functions.
   

Department Statement
The ASU Graduate College works collaboratively across all colleges to promote and support the integrity, quality, and vitality of ASU graduate programs including master's degrees, professional degrees, and doctoral degrees. Our goal is to ensure university-wide standards of academic excellence, access, and equity in graduate programs and to enhance the impact of ASU's graduate students and graduate education within the state, national, and global arenas. Central to this vision is the enhancement of the diversity of ASU's graduate population as well as the development of innovative transdisciplinary graduate programs across the university.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

COVID-19 Vaccination Requirements - Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, ASU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation. Proof of vaccination will be required by January 4, 2022. For questions about medical or religious accommodations, please visit the Office of Diversity, Equity and Inclusion's https://cfo.asu.edu/DEI and see "Workplace accommodations".

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00 p.m. Arizona time on the date indicated.

Only electronic applications are accepted. Attach Word or PDF documents, which include:
     1. Cover letter
     2. Resume
     3. Three professional references (if not already supplied during the application process)

Please include all employment information in month/year format (ex: 6/88 to 8/94), and include job title, job duties, and name of employer for EACH position listed. Not providing this information could result in your application not being considered.

Cover letter and resume should clearly illustrate how prior knowledge and experience meet the minimum and desired qualifications stated in this requisition.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education (or 24 credit hours) is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
 
To apply please go to www.asu.edu/asujobs/ see Req Id# 74182BR.