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Assistant Manager, Production Facilities

Emerson College
Massachusetts, United States
Salary Not specified
Posted Date
Dec 6, 2021

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Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant
Employment Level
Employment Type
Full Time
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Assistant Manager, Production Facilities
Target Hire Date
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The Assistant Manager, Production Facilities provides support for Emerson College's Television production studios and the control room in Piano Row gym. They are the key staff member overseeing the technical and scheduling needs of the Gym control room. They supervise the student staff in order to support various academic and co-curricular television productions using industry-standard equipment.

The Assistant Manager, Production Facilities provides support for Emerson College's Television production studios and the control room in Piano Row gym. They are the key staff member overseeing the technical and scheduling needs of the Gym control room. They supervise the student staff in order to support various academic and co-curricular television productions using industry-standard equipment.

This position is responsible for the Tufte facility, which is dedicated to helping to fulfill the television production curriculum (a part of the Visual and Media Arts program), through classes and student productions. This position is also responsible for support in the gym control room, in which many journalism and production students gain valuable sport production experience.

Your Department

The Media Technologies and Production department (MTP) provides superior curricular and co-curricular support to students and faculty in media-intensive programs through high-functioning facilities, equipment, and staffing services that support the work they do, creating avenues for innovation and creativity. This position is within the Production Facilities group of MTP, where students gain career skills in the media production industry.

You Report To Director, Production Facilities

Your Partners: Media Technologies and Production departments, Emerson Channel, MTP Engineering, Equipment Distribution Center, IT Lab Support, Athletics, Facilities Management,

Hours: 3 days 9am - 5pm in the Tufte facility and reminder of time flexible to support event production in Piano Row Gym. Weekend coverage is also expected when needed.

Union: Service Employees International Union (SEIU), Local 888

Your Core Responsibilities:
  • Provide general oversight of the Tufte Television Facility and/or Piano Row Gym Control room. Maintain a safe and inviting environment for student staff, faculty. Ensure use of the space conforms to Emerson's rules and regulations.
  • Manage the operation and maintenance of the two television studios and associated areas (i.e control rooms, machine room). Ensure equipment is operational, spaces normalized before and after use and properly staffed.
  • Oversee co-curricular television productions (Emerson Channel Sports/EVVYs) in the gym control room facility. Supervise student users and proper usage of equipment and that equipment is operational.
  • Serve as the key technical specialist for productions using the Piano Row gym control room. Serve as the main point of contact for training, support and scheduling. Provide guidance to student users with facility capabilities to achieve production goals. Coordinate with other departments, i.e. MTP Engineering, Facilities Management, for special needs in the facility.
  • Provide technical support to faculty, staff, and student users. Support consists of proper use of the facility equipment, creating specific equipment setup and/ or templates and guiding with special technical needs. Troubleshoot equipment issues, operationally and technical as they arise in facilities during production;
  • Conduct technical/operational and safety workshops on various video and audio production processes. Assist with development of collateral materials (workflows, white papers) on relevant equipment, software and best practices. Contribute collateral and postings to the Emerson community on the WordPress production website and other outlets. Write technical guides as needed.
  • Supervise student staff while on shift ensuring high quality of user services.

Your Additional Responsibilities:
  • Assist in managing reservations in both the Tufte Television facility and gym control room;
  • Supervise vending of items for the television facilities (microphones, cables, lighting supplies, etc.)
  • Perform minor preventative maintenance of television equipment, studio and control room facilities, and scenery.
  • Coordinate repairs to facilities and equipment. Communicate with the manager regarding significant equipment repairs that may disrupt student or faculty use.
  • Support the Director, Production Facilities with facility upgrades, both operational and technical.
  • Support department with special productions and projects that use the facility or other college events.
  • Stay current with media, production equipment, technology trends by attending local vendor presentations and demonstrations, industry conference wrap-ups, on-site vendor demonstrations, and reading industry literature.
  • Collaborate with other production facilities teams to define goals and establish department objectives.
  • Provide support in other Production Facilities areas, including the Paramount Soundstage and Journalism Production Center as needed. Provide support in other Production Facilities areas, including the Tufte Television Facility, Paramount Soundstage and Journalism Production Center as needed. Remained trained in key systems/equipment in the specific areas. Be cross trained in the facilities in order to achieve layered coverage continuity.
    • Spend 3-5 training shifts yearly working with area teams.
    • Provide fill-in support as needed to staff vacancies.
  • Other duties as assigned.

Your Qualifications:
  • Experience in all aspects of the video and audio production processes, including full-service television studio production and single and multi-camera field operations.
  • Three to five years' experience in all aspects of video and audio production processes, specifically in television studio production or similar field.
  • Basic understanding of production lighting and techniques as well as the ability to help put together production sets/scenery (flats, risers, etc).
  • Must be able to work in a high demand and fast-paced academic environment
  • Excellent work habits (be a self-starter)
  • Able to work well with students and faculty
  • Familiarity with Macintosh and Windows operating systems, hardware and associated peripherals.
  • Excellent verbal and written communication skills.
  • Bachelor's degree in a related field.

Preferred Experience
  • Video Switchers,
  • Video and audio routing system,
  • broadcast television cameras and audio mixers,
  • Chyron graphic systems,
  • Video Servers,
  • ETC Element Lighting board,
  • Adobe Premiere, Media Encoder,
  • ProTools understanding
  • Comfortable with technology and computer networking
  • Experience working with clients in a professional environment.
  • Experience in field and editing work helpful, as well

Work Environment:
  • This is an on-site position, requiring your presence during work hours.
  • Typical office environment.
  • Ability to sit or stand for long periods.
  • Ability to concentrate for long periods of time.
  • Ability to lift and move objects that are 50 lb. or less.

Grade of Position: A15N

Scheduled Weekly Hours: 36.25

Hiring Range: $52,200.17 - $54,700.06

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.
To apply, please visit:

About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email:

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade range

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