College Clerical Assistant II - Admissions

Harold Washington College (HWC)is one of the seven City Colleges of Chicago. HWC is located in the Chicago Loop and serves nearly 11,000 students. HWC is a federally designated Hispanic Serving Institution (HSI) and Minority Serving Institution (MSI) with more than 70 percent Latinx or Black students. The college offers an exceptional liberal arts and sciences curriculum and programs in Business, Early Childhood, Architecture, and Digital Media. HWC is City Colleges’ Center for Business. The college is also home to the Goldman Sachs 10,000 Small Businesses program and is currently the only community college in the city to offer a business degree accessible entirely online. In addition, the college has program partnerships with leading industry organizations such as Aon, Year Up Chicago, DePaul University, and the Joffrey Ballet.

PRIMARY OBJECTIVE: Under supervision, performs a variety of routine clerical duties in a college administrative or departmental office; and performs related duties as required.

DUTIES & RESPONSIBILITIES:

1. Operates computer equipment utilizing word processing software to produce a variety of materials including exams, student handouts, faculty lists and handbooks, teacher program forms, narrative reports and general correspondence; maintains general office and college program files.
   
   
2. Answers telephones, takes messages and transfers calls to appropriate personnel. Sorts and distributes incoming mail.
   
   
3. Assists in reviewing time sheets and prepares attendance reports for payroll processing. Prepares purchase requisitions for supplies and equipment, reviews invoices and purchase orders to ensure correctness of charges and to verify delivery of ordered items.
   
   
4. Provides information to student inquiries regarding registration, financial aid, departmental course offerings and policies.
   
   
5. Maintains and updates student academic records, financial aid reports, registration forms and transcripts. Maintains and updates college course data and inputs student registration information.
   
   
6. Adheres to CCC Customer Service Excellence standards.
   
   
7. Performs related duties as required.
   
   

QUALIFICATIONS:

1. Graduation from high school supplemented by one year of clerical and keyboarding experience in an office setting; or an equivalent combination of training and experience.
   
   
2. Proficient in PC desktop and related software programs. Ability to operate a personal computer.
   
   
3. Ability to keyboard 45 words per minute. Ability to follow verbal and written instructions.
   
   
4. Skill in basic filing, record keeping and operation of a variety of office machines.