Administrative Services Specialist
Health Education Center
Key Position Information:
The Admission office at Health Education Center processes all
health program applications in addition, the office also assists
with program registration, supports the business office and assists
with various special projects to support student success.
The successful candidate for this position will support the Health
Education Center’s admission and registration processes to ensure
efficient, responsive, and timely communications in serving
students, faculty, staff and members of the community. Competitive
candidates must demonstrate sound judgment and reasoning when
handling sensitive and confidential information. Candidates must
process a high level of written and oral communications skills, a
thorough understanding of office technology, attention to detail,
and strong organizational skills. In a fast-paced environment that
values efficiency and productive change, the successful candidate
must be flexible and adaptable.
Competitive candidates must:
- Be a self-starter and able to work independently and with a
- Demonstrate proficient keyboarding skills and MS applications
knowledge, especially Outlook, Work and Excel
- Exhibit a willingness and ability to learn new programs and
procedures (PeopleSoft), SharePoint, etc.).
- Posses effective administrative skills and ability to
prioritize multiple tasks
- Display a positive outlook and attitude.
This class is the third of six levels in the Administrative
Services series. Basic knowledge of applicable laws, regulations,
and departmental policies and procedures are required at this
level. Incumbents perform non-routine, complex clerical functions
requiring the application of department and organizational policies
and procedures, and an increased level of responsibility with
organizations and individuals external to the College including
students and academic processes and information. Responsibilities
may include explaining organizational or departmental policies and
procedures to students, faculty, and other staff; prioritizing
tasks; scheduling appointments, classes, and/or activities;
developing and implementing filing systems; compiling, tracking and
reviewing data and reports; attending meetings and taking notes;
desktop publishing; preparing, reviewing, revising and distributing
documents and correspondence; creating purchase orders; monitoring
expenses; and performing basic quantitative and qualitative reviews
of data. Incumbents may spend up to 30% of their time on the duties
of the lower level. Incumbents may provide direction to student
workers and/or part-time staff and may occasionally perform some of
the duties of the higher levels.
High School Diploma or equivalent (GED)
Four years clerical or administrative experience.
* An equivalent combination of education and experience sufficient
to successfully perform the essential duties of the job may be
acceptable in lieu of those requirements listed above.
- Customer service principles;
- Modern office procedures, methods, and equipment;
- English language, grammar, and punctuation;
- Basic filing and recordkeeping principles;
- Basic office equipment maintenance procedures;
- Basic budget principles;
- Data review techniques;
- Computers and related software applications.
- Composing routine correspondence, memos, forms, and/or other
- Proofreading and editing documents;
- Providing customer service;
- Maintaining files;
- Using modern office equipment;
- Preparing and maintaining records and files;
- Processing and reviewing data;
- Prioritizing and assigning work;
- Using a computer and related software applications;
- Communication, interpersonal skills as applied to interaction
with subordinates, coworkers, supervisor, the general public, etc.
sufficient to exchange or convey information and to give and
receive work direction.
- Positions in this class typically require: reaching, standing,
walking, grasping, feeling, talking, hearing, seeing and repetitive
- Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects. Sedentary work
involves sitting most of the time. Jobs are sedentary if walking
and standing are required only occasionally and all other sedentary
criteria are met.
These duties are a representative sample; position assignments may
Enters, maintains, reports, and verifies a variety of information
from applicable documents, spreadsheets, invoices, databases, logs,
forms, and/or other related areas, utilizing established guidelines
and procedures to determine appropriate steps. Reviews data and
information to troubleshoot discrepancies and verify
Daily - 30-50%
Drafts and types a variety of business documents, including
letters, memos, contracts, and/or other related documents.
Daily - 10%
Responds to requests for information, in person, via e-mail, and
over the phone; takes and transmits messages; answers department
questions and provides information; directs visitors to appropriate
Daily - 10%
Performs various routine clerical duties, utilizing standard office
equipment, to include: screening incoming calls; taking and
transmitting messages; greeting visitors; keyboarding information
into databases; scanning and/or faxing documents; and performing
Daily - 10%
Monitors and maintains inventory which includes creating purchasing
orders and monitoring expenses.
Weekly - 10%
May prioritize and assign work to student workers and/or part-time
staff; monitor the performance of staff; and train students and/or
staff on work methods and procedures.
Daily - 10%
Performs other duties of a similar nature or level.
To apply, visit https://web.spcollege.edu/hrapp/job/4669
The Board of Trustees of St. Petersburg College affirms its
equal opportunity policy in accordance with the provisions of the
Florida Educational Equity Act and all other relevant state and
federal laws, rules and regulations. The college will not
discriminate on the basis of race, color, ethnicity, religion, sex,
age, national origin, marital status, pregnancy, sexual
orientation, gender identity, genetic information, or against any
qualified individual with disabilities in its employment practices
or in the admission and treatment of students. Recognizing that
sexual harassment constitutes discrimination on the basis of sex
and violates this Rule, the college will not tolerate such conduct.
Should you experience such behavior, please contact Pamela Smith,
the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail
at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at