Receptionist, Office Assistant

About Drexel

Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics.

Job Summary

This Receptionist/Office Assistant will be the initial point of contact for phone calls received on the main phone line as well as for walk-ins to the main office. This position will receive, document and redirect communication as needed and maintain the office in a professional manner. The successful candidate will have proven work experience as a receptionist, front office representative and industry experience is a plus.

Essential Functions

• Answer and direct phone calls in a polite and friendly manner.
• Welcome visitors in a warm and friendly manner and answer any questions visitors have.
• Keep detailed and accurate records of resident requests and prospect calls entering information into YARDI when needed.
• Ensure reception area is tidy and presentable, with all necessary materials (e.g., move in folders, key return forms).
• Take inventory of supplies and restock as needed.
• Receive deliveries; sort and distribute incoming mail.
• Maintain facility by controlling access to building via the reception desk.
• Work with Yardi software to properly code incoming rent payments to correct resident accounts.
• Maintain the general office filing system.
• Assist in meeting with prospective renters and take them on tours of the units that interest them during prime renting season.
• Assist with lease signing, tenant move-out and key return processes.
• Assist with the coordination of property maintenance by entering service requests into YARDI system and working with Property Manager.
• Other duties as assigned

Required Qualifications

• HS Diploma or GED
• 2-3 years of relevant experience in an office environment
• Professional attitude with a focus on providing excellent customer service
• Solid interpersonal skills, including strong phone and verbal communication skills
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent organizational skills and proficient in Microsoft Office

Preferred Qualification

• Experience with YARDI property management software

Location

University City - Philadelphia, PA

Additional Information

This position is classified as non-exempt with a salary grade of G. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will continue until a suitable candidate pool is identified.

Advertised:Mar 9 2022 Eastern Standard Time
Applications close:Apr 10 2022 Eastern Daylight Time