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Records & Registration Coordinator

Employer
University of Maryland, Baltimore
Location
Maryland, United States
Salary
Salary Commensurate with experience
Date posted
Dec 3, 2021

The University of Maryland, Baltimore School of Nursing (UMSON) is currently seeking a Registration and Records Coordinator in the Office of Student and Academic Services (OSAS). Under limited supervision, this position is responsible for providing administrative oversight and coordination of the direct operations of the registration, records, and clinical placement office. This includes processing student and faculty changes and updates, researching faculty concerns, handling alumni verifications, answering the main phone, responding to email and greeting students, faculty, and staff that enter the office.

UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

UMB requires all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources.

Primary Duties:

  • Provide administrative oversight and coordination of the registration and records operations within a School.
  • Provide students with direction in their studies, registration guidance and assistance, and proper records management.
  • Guide prospective and current students through course registration and management of student academic records.
  • Ensure students have appropriate information needed to make informed decisions regarding course registration, change of schedule, course withdraw, intent to graduate, and transcripts requests.
  • Each request is processed sensitively, accurately, and according to school policy by monitoring the processing of such changes, proposing changes to policy when needed, and communicating such changes within the school.
  • Maintain a secure student information system for academic records used in admissions, registration and mandated reporting functions ensuring the confidentiality and accuracy for students and compliance with all regulations and requirements.
  • Provide recommendations to improve record management.
  • Ensure compliance with the University’s retention policies to stay current with records management techniques relating to imaging, disaster recovery, retention schedule, and other critical issues.
  • Prepare registration reports as needed.
  • Answer the main phone line for the department. Ensure timely and thorough communication with students, faculty and staff through email. 
  • Perform other duties as assigned.
  Qualifications   

Education: Bachelor's degree.

Experience: Three (3) years of experience in academic records and registration experience. Experience working with complex data systems is required. Experience working in a higher education setting is preferred. Prior Banner experience preferred.

Other: Related experience may be substituted for education.

Knowledge, Skills, Abilities: Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: Mid $40,000s to low $50,000s; Commensurate with education and experience.

 

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" href="https://umbforms.wufoo.com/forms/umb-job-applicant-accommodation-request/" target="_blank">UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

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