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Working at Lewis & Clark
The campus is located on 137 acres of beautifully landscaped
grounds in Portland’s southwest hills. Our strong commitment to
sustainability is reinforced through recycling programs, energy
conservation, alternative transportation options, and farm to fork
initiatives. For benefit-eligible positions, we offer a competitive
that includes options for
health, dental, vision, tuition, life insurance, retirement and
Lewis & Clark College is committed to achieving a diverse
workforce. Candidates from diverse backgrounds are encouraged to
apply. All qualified applicants will receive consideration for
employment without regard to status as a protected veteran or a
qualified individual with a disability, or other protected status,
such as race, religion, color, national origin, sex, gender
identity, sexual orientation, marital status or age.
About the Position
This position provides comprehensive coordination of administrative
operations, professional development events management and program
planning for the Center for Community Engagement (CCE), a dynamic,
high-volume, service-oriented department at the graduate school.
The mission of the CCE to enhance the effectiveness of education
and mental health professionals as agents of change by providing
equity driven professional development. Our year-round offerings
prepare practitioners to meet the educational and mental health
needs of all communities, and to advocate for equity and social
justice within their field of practice.
The CCE collaborates with faculty, professional organizations,
educational institutions, community groups, and more to offer
professional continuing education programming both online and
in-person within the greater Portland area and beyond.
Primary responsibilities of the Professional Development Operations
Manager include planning and management of professional development
programming classes and events, office management, oversight and
coordination of registration processes and technology, program
development support, financial planning and budget support, and
This position is represented by the Lewis & Clark College
Support Staff Association Local 4912 of the American Federation of
The current LCCSSA Bargaining Agreement can be found here: https://www.lclark.edu/unions/lccssa
What You'll Do
Professional Development Events Management (35%)
Operations Management (30%)
- Planning and project management for a range of professional
development programming including classes, workshops, certificate
programs and special events, this includes:
- Communicating with instructors/faculty, program coordinators,
community partners, CCE director and staff.
- Setting up and processing registrations and payments for
various registration types.
- Establishing project management planning records, data base
entries and coordination of this information across campus
departments including Graduate Registrar, Office of Conferences and
Events, IT and Educational Technology, Student and Departmental
- Assessing, planning for and arranging logistical needs of
professional development classes and events including space
requirements, participant and/or instructor accessibility needs,
materials and supplies, catering, AV or media services, and other
needs that may be unique to each program.
- May participate in meetings on supervisor’s behalf and report
back findings and make recommendations.
- Attends and provides on-site management of CCE events as
arranged with the director, including some evening and weekend
hours. Programming may take place on Lewis & Clark’s campus,
off-campus, online, or some combination of these.
Technical Coordination (15%)
- Oversees and coordinates processes and procedures related to
daily operations with an emphasis on our constituent engagement and
- Ensures smooth flow of communication between CCE director,
staff and external offices as it relates to administrative
operations and events management.
- Evaluates, initiates and coordinates updates and improvements
to existing processes, equipment, software and other technology to
ensure high-quality service and optimal efficiency of CCE team and
- Serves as primary point of contact and manages communication
around CCE programming and general office communication by
responding to students/participants, campus colleagues, community
partners, instructors and other community members via email, phone,
mail and in person.
- Manages undergraduate student workers by recruiting, hiring,
scheduling, training, and assigning tasks.
- Collaborates with CCE director and other staff to manage
graduate assistants by training and assigning tasks.
- Maintains and oversees office needs including equipment and
supplies, software, and files (paper and electronic).
Program Development Support (10%)
- Serves as the departmental subject matter expert for Salesforce
- Understand the objects, fields, and automations in use for the
department as well as those shared with others.
- Maintain Salesforce related process mapping, and communicates
process changes to institutional Salesforce Administrator.
- Develops internal reports and dashboards as appropriate,
serving as liaison with Research & Assessment for more complex
- Serve as the liaison for CCE for the Salesforce User Group when
decisions are made for organization wide shared data points.
- Serves as departmental subject matter expert for FormAssembly
- Updates language, links, fields and layouts of existing forms
- Works with FormAssembly administrators to build new forms as
the need arises.
- Coordinates form process changes and trouble shoots form errors
with FormAssembly administrators.
- Collaborates with IT, Educational Technology staff and other
CCE team members to support CCE instructors and students with
accessing and utilizing Moodle or other Learning Management
Financial Planning and Budget Support (10%)
- Assesses, plans for and advises on logistical and operational
needs of various types of professional development programming in
- Subject matter expert in the areas of event planning, including
meeting accessibility needs and coordinating culturally responsive
approaches to participant engagement.
- Coordinates with CCE director, staff and campus partners to
establish effective and sustainable plans.
- Research and budget modeling support for new and ongoing
- Assists director and program manager in preparing and
maintaining event budgets.
- Reconciles financial reports and follows up to resolve
discrepancies or other issues.
Nice to Haves
- Bachelor’s degree.
- Minimum 6 years of experience in office management in a high
volume and dynamic environment; ability to independently plan for
and prioritize complex tasks with overlapping demands and
- Minimum 6 years of event management and/or course planning
experience – experience with both online and in person events.
- Minimum 6 years of experience with database or CRM software
(eg. Raiser’s Edge, Salesforce)
- Minimum 6 years of experience with project management.
- Minimum 4 years of accounting/bookkeeping or other budget
- Highly proficient in Microsoft Office (Excel, Word and
- Technologically savvy and readily able to learn and instruct
others in using new software.
- Excellent attention to detail with demonstrated ability to
perform detailed work with a high degree of accuracy, often in
situations requiring thoughtful analysis to determine appropriate
and effective actions to take.
- Excellent written and interpersonal communication skills.
Demonstrated ability to maintain confidentiality. This position
deals extensively with confidential and sensitive information.
- Ability to interact knowledgeably, professionally, clearly, and
appropriately with the public and colleagues. Excellent customer
service and demonstrated diplomacy skills.
- Ability to work with diverse populations and carry out
responsibilities in alignment with the social justice mission of
the graduate school.
- Effective leadership, management, and supervisory skills. Sound
decision making skills and ability to work autonomously, or as part
of a team. Ability to initiate and maintain cooperative
relationships with students, faculty, staff, visitors, and
colleagues in service areas across campus.
- 8 or more years of office management experience.
- 8 or more years of event management experience – both online
and in person events.
- Project management certification.
- Experience in higher education.
- Working knowledge of Raiser’s Edge, Asana, Salesforce, Moodle,
- 37.5 hours per week
- Benefits Eligible: Yes
- LCCSSA Grade 17
- $30.36 per hour
Directions for Cover Letter
- The job works primarily at a desk or is otherwise involved in
activities requiring little lifting, climbing or working in tiring
- Bending, twisting, climbing (stairs), standing, sitting,
walking, grasping/gripping, pinching/squeezing, reaching,
push/pulling, repetitive hand movements (e.g., typing), seeing,
Please upload your cover letter
on the My Experience
screen in the resume section.
Lewis & Clark College adheres to a nondiscriminatory policy
with respect to educational programs, activities, employment, and
admission. We do not discriminate on the basis of actual or
perceived race, color, sex, religion, age, marital status, national
origin, the presence of any physical or sensory disability, veteran
status, sexual orientation, gender identity, gender expression, or
any other basis prohibited by applicable federal, state, and local
laws. The Associate Vice President of Human Resources has been
designated to handle inquiries regarding employment- and
disability-related non-discrimination policies. Title IX inquiries
may be directed to the Title IX coordinator or deputy Title IX
Federal law requires employers to provide reasonable accommodation
to qualified individuals with disabilities. Please tell us if you
require a reasonable accommodation to apply for a job or to perform
your job. Examples of reasonable accommodation include making a
change to the application process or work procedures, providing
documents in an alternate format, using a sign language
interpreter, or using specialized equipment.
Lewis & Clark College will conduct a background check on the
finalist, which will include a criminal record check. If a
conviction is discovered, a determination will be made whether the
conviction is related to the position for which the individual is
applying or would present safety or security risks before an
employment decision is made. A criminal conviction does not
necessarily automatically bar an applicant from employment.
Eligibility to Work
In order to comply with US Homeland Security Department
regulations, all employees must complete an I-9 form in Workday
prior to or no later than the first day of work and bring originals
(no photocopies) of their supporting documentation to Human
Resources no later than the 3rd business day of employment. Failure
to have a completed I-9 form on file with the College will result
in immediate termination of employment.