Assistant Director, Student Disability Services School of Education (SOE)
- Employer
- Johns Hopkins University
- Location
- Maryland, United States
- Salary
- Salary Not Specified
- Date posted
- Dec 1, 2021
View more
- Position Type
- Administrative, Student Affairs, Academic Advising & Academic Support Services, Disabled Student Services, Student Activities & Services
- Employment Type
- Full Time
Johns Hopkins University’s
Student Health & Well-Being portfolio supports disability
services, health education, primary care and mental health services
for JHU students and learners across all nine schools within the
University. Student Disability Services (SDS) coordinates academic,
housing, dining and transportation accommodations in accordance
with applicable laws, institutional policies and enhances
understanding of disability as a cultural identity.
We are seeking aDisability Services Administrator
who manages accommodations and services for students with
disabilities at the School of Education in Baltimore, MD. This role
will report to the Senior Director of Student Disability Services,
Homewood and will be the primary contact for School of Education
students with disabilities as well as SOE Faculty and Staff. They
will also support Homewood students with disabilities and receive
back-up support/collaborate with SDS Homewood staff. Overall the
goal is to ensure students with disabilities have consistently
inclusive and accessible experiences at Hopkins. The Disability
Services Administrator willsupport the
diverse academic, personal/developmental, and
interpersonalneeds of our growing
population of students with
disabilities.
Overall, we seek committed, adaptable staff who enjoy working in a university climate that promotes inclusion, multicultural understanding, and social justice. The position will be based in Baltimore, but ability to work remotely at times and travel to other campus locations. Experience working in a diverse and multicultural work environment is required. Flexible hours are required at key times in the academic year including evenings and weekends.
Specific Duties & Responsibilities:
Responsibilities will include, but are not limited to the following:
Determine Eligibility & Reasonable Accommodations/Provide Support for Students with Disabilities (50%):
- Manage a caseload of students (70% SOE & 30% HWD) who disclose a disability as well as with other students interested in exploring resources to determine if they have a disability; review documentation to determine eligibility for accessibility services and accommodations while also providing direct services to students including training in self-advocacy, advising and strategy enhancement.
- Advise prospective and current students regarding accessibility services, technology, and related resources.
- Support student in disability identity development and self-advocacy as appropriate.
- Collaborate with faculty to implement reasonable and appropriate accommodations.
- Act as a resource for faculty and staff providing training on complex issues related to the provision of services for disabled students; educate faculty and staff on compliance with federal and state regulations as needed.
- Interact with student services departments to ensure that disabled students have equal access to enrollment services, financial aid, in-person and online courses, and other student success initiatives
- Research on an ongoing basis; proactively develop systems and services to determine and incorporate best practices. Collaborate with colleagues (national and local) as well as partners across campus to continually innovate and deliver services/accommodations in most inclusive way.
- Participate in school Orientations, create promotional materials, respond to inquiries, and serve as a local expert.
- Promote and support a culture of acceptance and inclusion for students with disabilities through trainings, programming and consultation.
- Collaborate with SOE SDS Liaison as well as SDS staff university-wide.
Manage SDS Presence
at SOE & Accommodations Coordination for SOE/HWD including but
not limited to (25%):
Budget
- Manage the SOE budget for
Student Disability Services, including spending, tracking and
reconciliation.
Alternate Format Materials Conversion Coordination
-
Manage the materials
conversion (text to alternative format) process for students,
problem solving and recommending best approaches on a case-by-case
basis.
Collaborate with the
Alternate Format Specialist to ensure needs are met
timely.
Expedite student requests
for conversions and faculty members’ responses to requests for
reading lists.
Keep office current on
best practices, purposefully recommending changes and new
formats.
-
Manage the processes for
acquiring and creating captioned videos and transcripts of
videos.
Advise faculty members
about how best to address requests, encouraging the proactive
selection of pre-captioned videos, as
appropriate.
Arrange for in-class,
real-time transcription and ASL interpretation for students through
locally contracted sources.
Collaborate with faculty
to support a Universal Design for Learning (UDL)
approach.
Provide guidance around
accessible and inclusive approaches to campus community members,
increasing awareness of electronic information technology
accessibility, addressing barriers
proactively.
-
Coordinate/manage exam
accommodation processes appropriate to the
school/campus.
Support faculty
collaboration in this process.
Ensure test accommodations
are in place such as reduced distraction space, additional time,
etc.
Hire/train proctors or
graduate assistants as needed.
Note-Taker Acquisition & Assignment:
- Manage note taking system and graduate student/ administrative staff that support this service.
- Provide professional development and support staff with recruiting, training, and assigning note-takers.
- Develop and maintain effective systems to support this process, including a database of trained peer note takers available to meet the students’ needs.
- Keep abreast of current trends and best practices in order to make improvements.
Manage Database, Assistive Technology and Website (15%)
Data Management & Assessment:
- Participate in User Group meetings with SDS staff.
- Stay abreast of upgrades/updates, consult to address technical issues, and ensure products are fully utilized.
- Manage ongoing confidential data collection and analysis.
- Evaluate programs and initiatives to determine impact, recommending revisions and improvements as needed.
-
Research, evaluate,
recommend and maintain hardware and software to support
accommodations, accessibility and inclusion.
Develop/maintain working
knowledge of current assistive technology such as Kurzweil, Dragon
Naturally Speaking, Inspiration, and Glean.
Coordinate training with
Assistive Technology staff and graduate students to support
students exploring technology options.
Website Development & Maintenance:
-
Develop, revise and
maintain accessible content on the Student Disability Services
websites for SOE, providing exemplary sites and including
information about policies, processes, trainings, events,
programming, etc.
Develop a strategic
marketing plan for the site, incorporating social media to increase
awareness and access to services and
accommodations.
Implement a calendar or
other means for updating students, staff, and faculty on the
office’s activities, deadlines, etc.
Stay abreast of best
practice in disability services, updating pages and adding new
resources in a timely way.
Other Duties as Assigned (10%)
- Communicate SDS policies and procedures to entire SOE community.
- Serve on University and campus committees and working groups.
- Design and deliver trainings/workshops around awareness and inclusion for the SOE.
- Represent Student Disability Services at SOE open houses and orientations.
- Plan events and advise student groups/initiatives.
- Participate in ongoing professional development and training to keep current in disability services field and advise about approaches to service and accommodation delivery.
- Complete other tasks and initiatives as assigned.
- Coordinate with SOE SDS Liaison regularly and with SOE Student Affairs as needed.
-
Master’s Degree in Education, Higher Education, Student Personnel,
Disability Studies or relevant field required.
Minimum of three years of experience, preferably in disability
services in a post-secondary setting.
Up to one year of relevant experience in the K-12 setting can be
substituted.
-
Working knowledge of
Section 504 of the Rehabilitation Act of 1973, the Americans with
Disabilities Act (ADA) of 1990, its 2008 amendments, and other
appropriate laws pertaining to higher education and
disabilities.
Experience working with
adult learners at a graduate or professional school is
preferred.
The diplomatic and tactful
nature required to build relationships quickly across cultures
within the university and to work effectively with a wide range of
people, including persons from diverse
backgrounds.
A proven record of working
successfully with a variety of populations.
An understanding of issues
relevant to persons with disabilities and the ability to anticipate
students' needs, expectations, and requirements with a focus on
universal design in a post-secondary
environment.
The ideal candidate will
work closely with the Senior Director to make fiscally responsible
budget projections based on daily operations and research
accommodations to efficiently meet service
obligations.
Experience working with
disability services software such as AIM or Accommodate is highly
desirable.
An understanding of
assistive technologies for persons with disabilities, including
some knowledge of/familiarity with Kurzweil, Dragon Naturally
Speaking, Inspiration, and Glean.
Demonstrated strong
analytical skills to research and analyze data and information from
a variety of sources to make sound recommendations and
decisions.
The ability to manage a
staff of graduate and undergraduate students, and to ensure their
timely completion of assigned tasks.
Strong interpersonal, oral
and written communication skills and listening
skills.
Strong technical skills,
including knowledge of online access issues and means for
addressing them.
The ability to produce
letters, reports, brochures, handbooks, posters and informational
materials.
A proven leader with the
ability to set priorities, achieve objectives and to manage
multiple complex assignments/projects across two
schools.
Ability to develop and
implement short and long-range goals that meet program needs.
Collaborative, strategic problem-solving, planning and
organizational skills.
Excellent judgment and
sensitivity to the unique and confidential needs of students with
disabilities.
Advanced knowledge of
principles and practices of student development and
intersectionality.
Experience supporting
diverse student populations and particularly international student
engagement.
Ability to relate to
students, faculty, staff, and the public.
Experience working in a
fast-paced, student-oriented, and data driven
environment.
Demonstrated analytical
and critical thinking skills.
Computer skills to include
proficiency using Microsoft Suite is a must.
Classified Title:
Disability Services Administrator
Role/Level/Range: ACRP/04/MD
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: M-F, 8:30am - 5:00pm
Exempt Status: Exempt
Location: Homewood Campus
Department name:
Student Disability Services
Personnel area: University
Student Services
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity
Employer
Note: Job Postings are updated daily and remain online until
filled.
EEO is the
Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.
EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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