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Institution Security Officer III

Cape Cod Community College
Massachusetts, United States
Salary Not Specified
Posted date
Dec 1, 2021

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Position Type
Administrative, Business & Administrative Affairs, Safety & Security
Employment Type
Full Time
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About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

Job Description:


The responsibilities of the Institution Security Officer III (ISO III) include but are not limited to: operation of various telecommunications equipment including Computer Aided Dispatch (CAD), Portable Radio's, alarm systems, and law enforcement databases; receiving, responding, and communicating to field units; responding and assisting in emergencies; making notifications as directed; operating base station address systems; performing clerical functions; writing reports including articulated observations; and inspecting and patrolling the campus. Under the supervision of the Chief of Public Safety, the ISO III will effectively multi-task and be approachable and welcoming in assisting persons with directions and medical needs, issuing voucher for property, conducting audits, preventing criminal acts, and taking appropriate action with behaviors that may cause fear or harm to persons of the College. The ISO III will conduct surveillance, assist/participate in training drills, assist CALM Unit, and prepare/review department reports. The ISO III will stay current in applications of the following laws but not limited to, HIPPA, FERPA, Clery Reporting, Affirmative Action Policy, Title IX, and Sexual Harassment.


  1. Operate a variety of communications equipment, including two-way radio, telephone, and computer system.
  2. Patrol and make periodic rounds and security checks of buildings, grounds, and parking lots by foot.
  3. Effectively handle or control emergencies by administering first aid, summoning assistance, directing traffic, and participating in searches.
  4. Prepare reports and logs on the occurrence of fires, disturbances, accidents, crime investigations, medical/mental health occurrences, facility notifications, unlocked doors, and for any situation where Campus Police involvement is necessary.
  5. Monitor alarm systems (card access, carbon monoxide, fire and duress) throughout the College. Dispatch appropriate units as needed. Inspect firefighting and other safety apparatus in order to safeguard the facility's property and lives.
  6. Record incident information in designated log including, but not limited to, Lost Property, Crime Log, No-Trespass Log, Sex Offender Log, and Report Exec writing software.
  7. Confer/make notification to Barnstable, State Police, fire, EMS, and emergency personnel regarding emergency conditions within the college as directed by Chief of Public Safety.
  8. Respond to and assist with inquiries on matters including, but not limited to, travel routes, parking, and pertinent rules and regulations on State Property.
  9. Perform related duties such as screening persons, verifying identification, participating in searches for missing persons or property, locking and unlocking doors or gates, directing traffic, and any necessary duties required to prevent injury or damage to property.
  10. Receive, screen, take messages from and refer incoming calls to the appropriate individual and/or department with mandatory return call information.
  11. Receive emergency phone calls and dispatch emergency personnel to the scene.
  12. Greet and direct visitors, answer questions, listen to complaints, provide information, and distribute safety related literature.
  13. Maintain a welcoming demeanor towards the CCCC community, guests, and visitors.
  14. Respond to 911 calls and assist in emergency.
  15. Contact facilities management regarding emergency repairs, snow removal, etc.
  16. Comply with federal, state, local laws as related to employment.
  17. Contact the Chief of Public Safety regarding any student issues.



  1. One year of full-time or equivalent part-time experience in law enforcement, a governmental police force, or in work involving the protection or security of buildings, equipment or people as the major duty, or an associate degree with a major in police science, law enforcement or criminal justice.
  2. Excellent written communication skills, ability to clearly read and verbally communicate in English, and follow written and oral instructions or directives.
  3. Excellent communication, customer service skills, and professional phone manners.
  4. Ability to utilize sound judgment and maintain a calm demeanor in stressful and emergency situations, including when subjected to verbal and physical abuse.
  5. Ability to walk long distances, stand for long periods, work alone, work/patrol in adverse weather conditions, and walk up and down steps effortlessly.
  6. Ability to perform professionally when assisting persons with disabilities or physical/emotional challenges.
  7. Physical capability of lifting emergency apparatus.
  8. Ability to multi-task and effectively listen and resolve a wide range of issues that may arise.
  9. Ability to establish a rapport with persons from different ethnic, cultural, and/or economic backgrounds.
  10. Excellent computer, radio, and technological skills.
  11. Ability to be flexible with work schedule
  12. Ability to work with other members of the department and the Chief of Public Safety.


  1. Ability to ride a mountain bike.
  2. AED/CPR/First Aid Certification.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION : Full-time, benefited AFSCME Unit Position - Job Grade 13 - Step I with weekly salary of $781.74. Candidates may qualify for placement above entry-level salary if currently employed in the State system. A copy of full State Classification Specification for Account is available in the Office of Human Resources, or at Position includes participation in a comprehensive employee benefits program.


Please visit our website at for information on Cape Cod Community College.

COVID VACCINATION REQUIREMENT: Candidates for employment should be aware that all Cape Cod Community College students, faculty and staff are required to be fully vaccinated by January 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

This appointment is subject to the FY2022 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly-accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College does not provide any measure of assistance for applicants who do not have the ability to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:


Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.

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