Director of Financial Aid & Scholarships - A00050

Arkansas State University
Arkansas, United States
Salary Commensurate with experience
Posted date
Dec 2, 2021

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Position Type
Administrative, Deans, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time

Position Summary:

Arkansas State University (A-State) seeks an experienced, highly motivated self-starter for the Director of Financial Aid and Scholarships position. The Director manages and coordinates all aspects of a comprehensive student financial assistance program, overseeing $150 million annually awarded and disbursed to our students.

The Director reports to the Vice Chancellor for Enrollment Management and Global Outreach. The Financial Aid and Scholarships office has a staff of 20 individuals, including three who report directly to the Director.

A-State is a residential public university with a student population of over 13,500. It is the flagship campus of the Arkansas State University System which is comprised of eight institutions of higher education within the state.

A-State is located in Jonesboro, Arkansas, population approximately 80,000, located 75 miles west of Memphis, Tennessee.

Duties & Responsibilities:


  • Responsible for awarding and disbursing $1S0M per year to over 13,500 students. Includes federal, state, institutional, and private funds
  • Leverage financial aid packages and policies to achieve the University's recruitment and retention goals
  • Direct operations to effect accurate, efficient, and timely delivery of student aid in compliance with federal, state, and institutional regulations and policies
  • Serve as a member of Enrollment Management team which consists of the offices of Admissions, Financial Aid and Scholarships, and Records and Registration (Registrar)
  • Collaborate with strategic campus partners including Academic Affairs, Advising Services, Student Account Services (Treasurer), and Student Affairs to achieve University goals for recruitment and retention
  • Demonstrate knowledge of federal financial aid regulations, policies, and procedures, including application for Title IV aid
  • Responsible for completion of annual application for Title IV aid; ensuring approval of all programs and locations through the Program Participation Agreement; working with state and University internal auditors conducting annual audits
  • Other duties as assigned



Proficient knowledge of federal regulations, current issues in higher education, and pending legislation; thorough working knowledge of federal and state financial aid regulations

Ability to work with people in a professional manner, utilizing excellent communication and interpersonal skills

Strong ability to train, motivate, and manage staff

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance


Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify

Minimum Qualifications:

Bachelor s Degree (Master's preferred) in related field

Eight years of experience working in higher education financial aid at associate director level or higher

Experience in supervising a large, diverse staff and managing complex financial aid programs

Experience with automated financial aid systems (extensive Ellucian Banner experience preferred)

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