Assistant Director - Student Support Services

The full-time (12-month) Assistant Director will report to the SSS Project Director. The Assistant Director will assist the Project Director in managing the UB SSS Program, but will primarily work with students (providing one-on-one advising for approximately 60% of the total SSS participant population of 140 students) to support their academic progress.

Essential Duties:

• Work closely with the SSS Program Director to provide administrative support for all aspects of the Student Support Services (SSS) Program
• Provide referrals and connections to additional services available on campus to assist students with non-academic issues interfering with persistence
• Provide assistance with navigating the University system
• Model/instruct students in how to communicate with faculty
• Coordinate and facilitate workshops on study skills and related topics
• Maintain and conduct regular schedule of counseling, registration and student educational plan appointments with SSS eligible students
• Provide feedback to the Director concerning student needs and outcomes
• Assist the Director in the compilation, documentation, and submission of all required reports
• Assist in coordinating professional tutoring and supplemental instruction, supervise and coordinate the Peer Coach Program
• Perform additional functions as determined by the Director in support of the SSS grant

Qualifications

• Master’s Degree in Counseling, Higher Education Administration, Education, or related field required.
• Minimum of two years’ relevant experience in a higher education environment, including advising, career counseling, teaching or personal counseling experience

Knowledge, Skills and Abilities:

• Knowledge of the issues related to academically at-risk students, especially those who are first-generation, disabled, and/or low income; knowledge of career, employment, academic, and personal counseling; basic technological literacy: proficiency with internet research, and common word processing, spreadsheet and database programs; good communication skills.

Preferred qualifications:

• Experience with or participation in SSS or similar program preferred; experience working with a diverse population of students preferred.

This position works on a twelve-month position, renewable annually, contingent upon grant funding, satisfactory annual performance evaluation and meeting grant objectives.

Evening and weekend work is required for special events and programming. This position requires a valid driver’s license and driving record which complies with University of Bridgeport driving policy.