Learning and Development Manager

Learning and Development Manager

Position Category: Staff (Exempt)
FLSA: Exempt
FTE: 1
Location: Thousand Oaks

University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity.

Basic Function:
Under the direction of the Associate Vice President of Human Resources, the Learning and Development Manager leads and supports key learning and development (L&D) initiatives and projects at California Lutheran University, at both the strategic and tactical level. The manager leads determining L&D needs, designs, develops and implements strategic L&D solutions for the university. The manager leads a variety of L& D programs, such as new employee onboarding, leadership development, and employee engagement, etc. The position also collaborates with Director, HSI and DEI Programs to support the university's commitment to diversity, equity, and inclusion.

Representative Duties:

• Design and manage strategies for learning, development, and coaching programs.
• Lead the analysis and assessment of L&D needs for the university; create annual training plans. and timelines, determine resource needs, and develop curriculum that align with the University, divisions and departments’ objectives. E
• Determine most effective instructional methods and tools based on needs assessment and/or specified learning needs including individual training, group instruction, demonstrations, meetings, eLearning, workshops, refreshers, in person, virtual, and/or self-study. E
• Design, develop, evaluate and update curriculum content, materials, manuals, tests and related training aids to ensure optimum effectiveness. E
• Collaborate with management throughout the organization to deliver and/or coordinate training covering a range of topics in areas such as functional, operational, management and leadership, and professional. E
• Manage administrative functions necessary to deliver, document, and track programs, which includes scheduling, employee notification, and arranging for facility set-up. E
• Monitor and evaluate the effectiveness of L&D classes and programs, and make recommendations for changes and improvement. E
• Provide consulting and project management services to departments and client groups. E
• Promotes L&D products and services; raises awareness of university training resources.
• Leads and/or participates in various L&D projects as:

1) New employee on-boarding: develop and administer new employee onboarding program; assist supervisors and managers orient and welcome new employees to the University; analyze timeline check-in feedback. E
2) Employee Engagement: analyze survey data to identify drivers of engagement, and actions to maintain/grow engagement. E
3) Leadership Development: develop and provide learning resources, conduct and debrief assessments, facilitate development planning, project manage key leadership programs and learning pathways, and co-consultation. E
4) Performance Coaching/Employee Development: develop and provide learning resources that support ongoing performance coaching conversations between managers and employees for setting goals and objectives, assessing performance, identifying growth and development opportunities and discussing career interests. E

• Maintain awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations: ensure management and staff are informed of any changes and update in a timely manner. E
• Support key DEI initiatives for L&D, such as employee experience, culture initiatives, and learning programs. E
• Establish and maintain appropriate network of professional contacts; maintain membership in appropriate professional organizations and publications; attend meetings, seminars and conferences and maintain continuity of any required or desirable certifications. E
• Establish and streamline L&D policies and procedures. E
• Perform other duties assigned. E

E= Essential Duties

Knowledge Of:

• Organization Development theory
• Talent Planning and Leadership Development disciplines, inclusive of best practices
• Learning and development principles including familiarity with instructional design, technology-based learning, adult learning theory, skill development, change management, and process design
• End-to-end project/program management: conception and initiation, planning, execution, performance/monitoring, and project close
• Curriculum development, instructional materials, and needs assessment.
• Strong Microsoft Office skills and ability to produce deliverables
• Communication and influencing skills effectively across internal and external organizations
• Exceptional written and verbal communication skills
• Consultative approach
• Budget development and management.

Ability To:

• Lead as a subject matter expert, as a facilitator, and as a role model
• Think critically, with the ability to move from project to project with ease and reprioritize regularly.
• Be adaptable, flexible, and deal with ambiguity positively.
• Work and handle a diverse portfolio of projects simultaneously.
• Track record of creatively and organically building programs, using best practices as starting point and tailoring solutions.
• Communicate effectively and credibly, both verbally and in writing
• Connect, collaborate and build relationships with all levels to produce results.
• Analyze and synthesize data from multiple sources in order to identify themes and develop compelling recommendations
• Adapt to new technologies and learn quickly, to include experience building complex program and successfully landing across a complex organization
• Develop innovative solutions for addressing issues.
• Serve as an essential team member on teams inside or outside organization, project, activity or function.
• Work with and through others to get results.
• Focused on results, solve problems, take initiative, practice self-development.

Minimum Qualifications:
Any Combination equivalent to: Bachelor’s degree in Adult Learning, Organizational Psychology, or Human Resources related discipline and six years of experience in learning, talent development, program management, Employee Engagement or related field.

Preferred Qualifications:
Master’s degree in Adult Learning, Organizational Psychology, or Human Resources related fieldExperience working in a learning and development organizationPrior consulting or professional services experience

Licenses and Other Requirements:
N.A.

Physical Abilities:


Working Environment:
Office Environment, constant interruptions, requires some night and/or evening work to complete work in off-peak periods.

Posting Number: Staff004792020
Number of Vacancies:
Desired Start Date: 01/17/2022
Position End Date:
Open Date: 11/29/2021
Close Date: 1/2/2022
Open Until Filled: No

Application Procedure/Special Instructions:


To apply, visit https://careers.callutheran.edu/postings/8419

California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes.

Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.

jeid-9d1bcd31e2928243a3ad551a81179e92