Student Financial Services Counselor
- Employer
- Colorado State University Pueblo
- Location
- Colorado, United States
- Salary
- $35,500.00 - $36,000.00
- Date posted
- Dec 1, 2021
View more
- Position Type
- Administrative, Student Affairs, Financial Aid
- Employment Level
- Administrative
- Employment Type
- Full Time
Student Financial Services is a comprehensive provider of financial aid and student employment services to prospective and current students, parents of students, and alumni. Student Financial Services assures compliance with federal and state regulations for eligibility of financial aid and administration of financial aid programs.
Description of Job
The Student Financial Services Counselor is the primary provider
of customer service to
students seeking financial aid at CSU Pueblo. This position is
stationed at the Financial Aid front office. This position will
answer inquiries from prospective and current student by telephone,
walk in visits, and e-mail. Private office space is available for
sensitive discussions with students or for projects requiring
greater focus. This position will raise statewide and regional
awareness of CSU Pueblo and financial aid through school visits,
college fairs, and traditional work station communication methods.
The person in this position will work with current students to
promote financial aid opportunities, including CSU Pueblo specific
funding, application procedures, and outside/private scholarships
and resources; disseminate financial literacy information via live
presentations and traditional work station communication methods;
counsel students and parents on all aspects of financial aid. This
position also informs students about electronic financial aid
processes, including applying for financial aid and use of Personal
Access to Web Services (PAWS).
Primary Duties
Counseling – Advise current and prospective
students and families on all aspects of financial aid. This
includes meeting with students to inform them of the process and
requirements. This position will advise students about financial
aid eligibility; application procedures; available financial aid
programs; educational costs; and financial management strategies
including loans, financing options, and other financial aid related
matters. While counseling students, this position will be required
to adhere to federal laws, regulations and policies concerning
federal student aid. This includes application review, utilization
of Personal Access to Web Services (PAWS), Banner system, and
troubleshooting issues and conflicting information.
Processing applications – This position will
process applications and corrections. This includes reviewing
documents for accuracy, calculating and determining financial need
and aid to be awarded, and generating award changes.
Marketing – Promote CSU Pueblo in schools
located in Colorado, concentrating efforts in the southeastern
region. This includes school visits, evening and/or weekend
presentations, college fairs, and other appropriate appearances
throughout Pueblo and the Southern Colorado region.
Education – Increase awareness of both
prospective and current students of Student Financial Services
policies and procedures, including the financial aid application
process and Satisfactory Academic Progress (SAP), and their
relationship to academic and enrollment policies and procedures.
On-campus presentations and coordinating efforts toward awareness
of money management and financial literacy.
Website - Update and maintain Financial Aid
website to ensure that information is current, accurate, and that
links are working properly.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
- Bachelor’s degree
- Valid driver’s license
- Ability to work normal hours of operation and additional hours as business necessitates
- Ability to work occasional evenings and/or weekends
- Ability to work effectively and tactfully with students, parents, and the public
- Experience working with Microsoft Office products
- Previous experience in a position that required exceptional customer service
- Previous experience working in higher education and/or financial aid
Preferred Qualifications
- Master’s degree
- Knowledge of financial aid, debt management and/or credit counseling experience
- Ability to appropriately handle and maintain confidentiality of highly sensitive student and family financial information
- Evidence of ability to identify problems including research for solutions and/or answers
- Ability to work effectively and tactfully with students, parents, staff and public
- Significant computer knowledge in order to read, analyze and prepare documents
- Previous experience creating and delivering presentations
Supplemental Information
*** Three applicants will be hired from this posting
***
All interested candidates must apply through the on-line
application system. No other format of application
materials will be accepted.
Applicants must attach the following documents, in order to
be considered for this position:
- a letter of intent (cover letter);
- a current resume or CV;
- unofficial or official transcripts showing degree conferred; and
- three professional references with contact information to the on-line application.
Applications submitted without the required attachments
above or an application not completed in its entirety will be
considered incomplete and will not move forward in the selection
process. Once submitted, applicants will not be able to make
changes or add information to their application packet, with the
exception of their personal contact and demographic
information.
Early submission of application materials is encouraged. Screening
of application materials will begin immediately and continue until
the position is filled, though all applications received by 4:00
p.m. (MST) on Tuesday, October 5, 2021, will be given full
consideration.
About Colorado State University
Pueblo
Colorado State University Pueblo is a
comprehensive state university with an enrollment of 4,000
students. CSU Pueblo provides relevant professional
coursework and superior instruction with a small student-to-faculty
ratio for an ever-changing global economy. Students can
choose from 35 undergraduate programs with 81 fields of study in
the College of Science, Technology, Engineering and Mathematics;
the Hasan School of Business; the College of Humanities, Arts and
Social Sciences; and the College of Health, Education, and Nursing;
and 13 graduate programs.
CSU Pueblo is dedicated to interdisciplinary learning and
entrepreneurship that elevates our people and our community,
creates educational opportunities, fosters unique collaborations,
and supports inclusion, access, and affordability as a gateway to
the world. CSU Pueblo is equally committed to serving the diverse
population of the region; this emphasis is reflected in the
demographic characteristics of the student body. Because more than
25 percent of our students are Hispanic, the Federal Government has
designated CSU Pueblo a Hispanic Serving Institution. Besides
reflecting our commitment to serve this critically important and
rapidly growing segment of the student population, that designation
also allows the University to compete for certain federal grant
funds to support its ability to better serve all students.
Among its unique features, CSU Pueblo is one of seven schools in
the nation to offer a degree in mechatronics, which combines
electrical and mechanical engineering. The Hasan School of Business
ranks among the top 15 percent of all business schools
internationally with graduate and undergraduate programs in
business administration accredited by the AACSB International Board
of Directors. The College of STEM houses an undergraduate
engineering program that was ranked in the nation's top 100
by U.S. News and World Report. CSU Pueblo has
an ever-changing campus landscape that features a newly renovated
Library, a new general academic classroom building, and a newly
renovated and expanded student center.
At CSU Pueblo, Student Life offerings have increased significantly
with the transition of the campus from a commuter environment to a
more traditional collegiate experience. Competing at the NCAA
Division II level, CSU Pueblo is a member of the Rocky Mountain
Athletic Conference and offers 22 varsity intercollegiate sports
and also has active intramural and club sports teams that allow
students to get involved in campus life.
Colorado State University Pueblo offers a comprehensive
benefits package including:
About Pueblo,
Colorado
The city of Pueblo is a historically and culturally rich, diverse
city of more than 100,000, located in the southern part of the
state along the Arkansas River near the Wet Mountains and the
majestic Sangre de Cristo range. Pueblo enjoys ideal year-round
climate with four distinct mild seasons, crisp mountain air and
300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts
to a full slate of summer and winter recreational activities,
encompassing water sports at Lake Pueblo, biking or running along
Pueblo's beautiful river trail system, golfing, tennis, hiking or
skiing in the mountains to the west. The region is heavily
agricultural, with large and small-scale farming and ranching, and
a diverse mix of service, manufacturing, and technology
industries.
CSU Pueblo is committed to providing a safe and productive learning
and living community. To achieve that goal, we conduct background
investigations for all final candidates being considered for
employment. Background checks may include, but are not limited to,
criminal history (felony and misdemeanor), national sex offender
search, and/or motor vehicle history. Candidates who are extended
an offer of employment must submit to and pass a background check
prior to beginning employment. Some positions depending on the job
duties may be required to complete a DMV and/or credit check.
The University reserves the right to check additional references,
with prior notification given to the candidate.
Note: The successful
candidate must provide official transcripts of academic work
completed and, under U.S. Citizenship and Immigration Services
regulations, be able to submit evidence of the ability to accept
work in the U.S. by the day employment begins.
It is the policy of Colorado State University Pueblo to provide
reasonable accommodations for employees and applicants with
disabilities. If you need accommodations, please contact the
Office of Human Resources and Institutional Equity at (719)
549-2441 or hr@csupueblo.edu.
In compliance with the Clery Act of 1990, the University's
annual security report is available at: https://www.csupueblo.edu/campus-safety.
Colorado State University Pueblo is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, or veteran
status. Additionally, the University complies with all other
relevant, federal, state, and local laws regarding employment
practices.
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