COLLEGE CLERICAL ASSISTANT I - STUDENT SUPPORT
HAROLD WASHINGTONT COLLEGE
Primary Objective: Under supervision, performs a variety of
routine clerical duties in a college administrative or departmental
office; and performs related duties as required.
Prepares routine records, memos and forms; proofs completed
assignments for errors and makes appropriate corrections; maintains
office and student record files in alphabetical and/or numerical
Receives and sorts incoming mail and distributes to appropriate
personnel or office; answers telephones, takes messages and
transfers calls; provides general information to students regarding
registration, financial aid, departmental course offerings and
campus policies and procedures.
Collates materials such as exams, classroom handouts, faculty
lists and handbooks, teacher program forms, narrative reports and
Operates basic office equipment; prepares order requisitions
for needed office supplies and materials; and may assist during
Adheres to CCC Customer Service Excellence standards.
Performs related duties as required.
Graduation from high school or the equivalent is required. Some
clerical and word processing experience preferred.
Knowledge of word processing software; and knowledge of basic
Ability to keyboard 40 words per minute; ability to follow oral
and written instructions; and ability to operate a personal
Skill in basic filing; and good verbal communication