Crisis/Intake/Case Manager Clinician

James Madison University
Virginia, United States
$53,000.00 - $60,000.00
Posted date
Nov 30, 2021

View more

Position Type
Administrative, Student Affairs, Health Services
Employment Level
Employment Type
Full Time


We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.


To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

The Counseling Center (CC) at James Madison University (JMU) is accepting applications for an Intake/Crisis/Case Manager clinician. The CC has a commitment to diversity and multi-culturally competent professionals with the awareness, knowledge and skills required to work effectively with a diverse clientele and to enhance the CC’s diversity mission. Please see the Counseling Center’s website, listed below, to learn more about the Center’s services and review staff descriptions. Please also check out the “You Might Want to Work Here If…” to get a sense of the Counseling 

Center’s culture.


The Intake/Crisis/Case Manager Clinician is a 12 month continuing position. This position provides intake and crisis assessment within a well-established walk-in system to students experiencing emotional/psychological distress through both in-person contacts and phone interactions and subsequent referral to clinically-indicated services. The position will also interface with the JMU community to provide consultation to students, faculty, staff and others who are concerned about the distressed, unusual, problematic, or potentially harmful behavior of others. This position also includes the provision of case management services to assist with and directly facilitate referrals to clinically-indicated services. Further, the position may provide training and supervision in support of the Counseling Center’s robust training programs. Depending upon Center needs and/or clinician interest, the position may provide brief counseling to a small case load of clients 


Minimum Required Qualifications: 

  • The successful candidate must have a master’s degree in counseling or social work or a doctoral degree in clinical or counseling psychology and be licensed or license eligible as a licensed professional counselor, licensed clinical social worker, or licensed clinical psychologist in the Commonwealth of Virginia. 

Preferred Qualifications: 

  • Preference for candidate to be licensed within the Commonwealth of VA within one year.
  • Previous training and/or experience in a college mental health setting, 
  • Experience with managing crisis situations, completing risk assessments and disposition planning to address safety risks.
  •  Experience providing clinical case management services and a working knowledge of the managed care and health insurance arena.  
  •   Interest and/or experience collaborating with other departments or offices on multidisciplinary teams.
  •   Well-developed counseling and clinical supervision skills.
  •   A demonstrated commitment to multicultural competency.
  •   A self-motivated, self-directed commitment to high professional ideals.
  •   Demonstrated skill in working well under pressure to prioritize and manage multiple complex clinical situations.
  •   A collaborative spirit of warmth, acceptance, respect and trust towards colleagues.
  •   The energy to flexibly manage the professional demands of the role while maintaining positive and healthy perspectives and relationships.
  •   Excellent oral and written communication skills.



To apply go to  or visit and reference posting number F1752. Pay Range: $53,000 - $60,000

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.




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