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Student Support Assistant (OPS)

St. Petersburg College
Florida, United States
Salary Not specified
Posted Date
Nov 30, 2021

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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Student Support Assistant (OPS)

Compensation: $11.66
Openings: 1
PeopleSoft ID: 4599

Department: Associate Provost
Location: Health Education Center

Key Position Information:
Strong customer service skills to include:
  • Greeting and directing students
  • Test Proctoring
  • Assist with registration
  • Campus tours, events and activities

Position Summary:
This class is the first of three levels in the Student Support series. Incumbents provide basic organizational or process information and services to students and prospective students. Responsibilities may include providing admissions information to prospective students; providing information on academic requirements and processes, financial aid, and registration processes; processing payments; reviewing documentation for alignment with College requirements; administering standardized tests, entering and tracking data; and maintaining records of results, activities, or student status.


High School Diploma or equivalent (GED).


Two years clerical or office experience.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

  • Applicable academic programs, financial aid, extracurricular programs, and/or related services;
  • Customer service principles;
  • Recordkeeping principles;
  • Computers and related software applications.

  • Providing program support;
  • Maintaining confidentiality;
  • Preparing and maintaining records;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and
  • receive work direction.

  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

These duties are a representative sample; position assignments may vary.

Potential Frequency
Provides information to students on academic programs, financial aid, internships, careers, study abroad programs, and/or other related programs.
Daily - 30%

Collects, reviews, and verifies financial data and academic records submitted by students.
Daily - 30%

Processes student financial aid information, which includes: verifying eligibility for applicable Federal and State aid programs; compiling necessary documentation; and performing related activities.
Daily - 25%

Prepares a variety of correspondence including award letters, applications, records, and/or related documents. Maintains records and databases.
Daily - 15%

Performs other duties of a similar nature or level.
As Required

To apply, visit

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at
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