LAN Administrator III

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted date
Nov 24, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Salary Band
Not specified
Employment Type
Full Time

Krieger Information Technologyis seeking aLAN Administrator III whose primary responsibilities are administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment.

This role will analyze user needs in the computing device (e.g., desktop, mobile devices, etc.) environment and make recommendations for products and services that meet those needs. Contribute to ensuring that the integrity of the device environment is maintained in an efficient and cost-effective manner. Responsible for delivery, moving and installing devices and related software as well as device inventory. At the school level, participate in the deployment, testing and maintenance of servers and services that benefit the larger community.

Specific Duties & Responsibilities:

Install, Configure, Maintain & Troubleshoot (50%)

  • Manage, monitor, administer, and support workstations, printers and mobile devices for supported department
  • Provide assistance administrating systems and deploying applications in with Configuration Manager
  • Maintain and troubleshoot CPU and GPU computational workstations
  • Management and administration of departmental server infrastructure
  • Maintain supported departments organizational units users and groups using Active Directory
  • Independently provide support to colleagues and customers in the area of hardware, software, image deployment, multimedia, and enterprise systems
  • Exercise sound independent judgment when problem solving
  • Work with Enterprise IT to resolve customer issues

Analysis and Design (30%)

  • Evaluate, research, recommend, and implement technology improvements in the network, server, workstation, IT management systems, and multimedia environments
  • Design, create, and maintain technical documentation for colleagues and customers
  • Planning, design, and implementation of custom solutions for various computing environments
  • Analyze user needs and develop recommendations for products and services that will meet the technical and functional requirements
  • Research and evaluate new technologies in efforts to reduce cost, increase performance, improve security, and enhance managing and reporting
  • Test and debug applications developed in house
  • Stay abreast on the latest technological tools through independent research, including mobile technologies

Project Collaboration (10%)

  • Assist with campus wide assignments and may oversee assignments as appropriate
  • Work with Systems Engineers on various IT projects within KSAS and across the institution
  • Assist with development and maintenance of information technology knowledgebase

Relationship Management (10%)

  • Maintain professional relationships with colleagues and customers across Hopkins institutions
  • Provide training for colleagues and customers on enterprise systems
  • Frequently communicate with customers to ensure they are updated with the latest status and information available
  • Demonstrate excellent customer service
  • Maintain relationships with outside vendors

Minimum Qualifications (Mandatory):

  • Two years college coursework
  • Five years related experience
  • Additional education may substitute for experience
  • Additional experience may substitute for education

Special Knowledge, Skills & Abilities:

  • Must have in depth knowledge of the technical environment in the school, with special emphasis on desktop computing, including Windows and Mac operating systems, application software, and hardware, and the interface between client workstations and servers
  • In depth knowledge and experience with client management tools, including Microsoft Systems Center Suite, MS Deployment Toolkit, and Casper Suite for Macs
  • Working knowledge of the server and application virtualization technologies
  • Strong critical and analytical skills
  • Ability to work on multiple priorities effectively
  • Ability to complete tasks in a timely fashion
  • Ability to work collaboratively as a team member

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: LAN Administrator III
Role/Level/Range: ATP/04/PD
Starting Salary Range: $59,870 - $82,250 annually (commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 a.m. to 5 p.m.
Exempt Status: Exempt
Location: ​​​​​​​Hybrid
Department name: ​​​​​​​Office of the Dean
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Hybrid


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert