Sr. Business Intelligence Analyst

The Department of Emergency Medicine is seeking a Senior Business Intelligence Analyst who is responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination. Responsible for participating in the strategic design and maintenance of business intelligence applications. Identifies, researches, and resolves technical problems. Ensures that the use of business intelligence applications enhances clinical & business decision-making capabilities. Works under the supervision of a Data Trust Analytic Team Leader or other data governance or analytic leadership appropriate for the scope of work. This supervision may be through a matrixed or direct reporting structure.

Ensures that the use of business intelligence applications enhances clinical and/or business decision making capabilities. Contributes to moderately complex to complex aspects of a project. Work is generally independent and collaborative in nature. Engages in data exploration exercises with a variety of complex business intelligence tools, requiring knowledge of relational database structures. Collaborates with other analytic teams and central engineering team as directed.

Specific Duties & Responsibilities:

• Responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination.
• Experience with Business Intelligence tools such as SQL and Tableau is mandatory.
• Required to finish EPIC EDW Certification within 6 months.
• Familiarity with SSIS and Data Warehousing is required.
• Experience with EHR data is preferred.
• Responsible for implementing the strategic design and maintenance of business intelligence applications. Identifies, researches, and resolves technical problems.
• Ensures that the use of business intelligence applications enhances business decision making capabilities.
• Engages in data exploration exercises with a variety of complex business intelligence tools, requiring knowledge of relational database structures.
• Serve as a resource on complex technical and business matters.
• Provide a leadership role for the work group through knowledge in the area of specialization.
• Collaborates with other analytic teams and central engineering team as directed.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, staff, and students in balance with sound business practice.
• Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system’s problems.
• Responds to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action and information appropriate management.
• Communicates decisions to appropriate management.
• Prepares incident/occurrence reports as necessary.
• Prioritizes daily tasks and assignments appropriately.
• Completes mandatory Epic and/or other software or analytic tool training as required.
• Collaborates with other analytic teams as directed.
• Report and follow-up on software problems resulting in delay in workflow.

Minimum Qualifications (Mandatory):

• Bachelor’s degree in Information Technology, Business/Data Analytics, or other related quantitative field with 3 years of experience or Masters with 1 year of experience.

Preferred Qualifications:

• Knowledge with EPIC, intermediate experience in SQL and Tableau.

Special Knowledge, Skills & Abilities:

• Knowledge of project and information management.
• Analytical ability required to gather data, perform transformation, perform complex analysis, solve both business and technical problems.
• Advanced knowledge of medical terminology and clinical informatics for positions working with patient-related data or knowledge of business expertise.
• Expert proficiency with business intelligence techniques & tools for the acquisition and transformation of raw data into meaningful and useful information for business and analysis purposes.
• Knowledge of relational databases. Knowledge of EMR data structure for positions working with patient-related data.
• Advanced ability to problem-solve creatively and analyze processes and systems.
• Must possess advanced written and verbal communication skills necessary to gather and exchange data (both internally and externally).
• Ability to independently assess and lead others in which data management and statistical strategies are needed to optimally report outcomes.
• Highly proficient with administrative skills, including advanced use of word processing, database, spreadsheet and desktop publishing software.
• Ability to analyze highly complex data sets.
• Data mining/management, data collection instruction, including ability to show data in a user-friendly format for a variety of audiences.
• Good analytical and advanced problem-solving ability to assess, prioritize and solve highly complex clinical and systems problems.
• High analytical ability to solve complex technical problems.
• Strong problem identification and resolution skills.
• Advanced interpersonal skills to effectively interface with department heads, JHM personnel, vendors, and consultants, to lead projects.
• Ability to balance multiple tasks simultaneously and quickly switch between priorities/tasks.
• Ability to interact with all levels of staff and adapt to a rapidly changing work environment.
• Requires an advanced degree of problem solving in a fast paced, high dynamic and complex environment.
• Advanced critical thinking skills and ability to apply these skills in various situations.
• Ability and willingness to mentor colleagues and share experiences to strengthen the team’s success.
• Able to lead the work of a diversified staff in various environments.
• Awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
• Knowledge of and ability to use multiple information systems and software.
• Expert proficiency with word processing, spreadsheet software, database structures, and the internet.

Work Schedule/Hours:

• Weekdays/8:30a-5pm.

Technical Qualifications or Specialized Certifications:

• Epic Data Warehouse internal certification required within 6 months for positions working with patient-related data.
• A certification such as Certified Analytics Professional, project management, or a certification in a data analytic tool such as Tableau Software, or Epic required.

Physical Requirements:

• Normal office environment where there are limited physical discomforts due to temperature, noise, dust, and the like.
• Travel between campuses when required.

Classified Title: Sr. Business Intelligence Analyst
Role/Level/Range: ACRP/04/MD
Starting Salary Range: (commensurate with experience)
Employee group: Full Time
Schedule: M-F; 8:30AM-5PM
Exempt Status: Exempt
Location: ​​​​​​​Mount Washington Campus
Department name: ​​​​​​​SOM Em Med General Administration
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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