Design Specialist – Health IT UI/UX

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted date
Nov 24, 2021

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Position Type
Faculty Positions, Arts, Design & Graphic Arts, Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Salary Band
Not specified
Employment Type
Full Time

The Johns Hopkins Medicine Technology Innovation Center (TIC) is seeking aDesign Specialist -Health IT UI/UX (Website Designer) who will participate as part of a design team at TIC. The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel clinical applications that strive to improve workflow, outcomes, and patient experience. The applications the TIC designs, builds, and supports are critical to health system and university operations.

Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems.

Technology Innovation Center

The Design Specialist will participate as part of a design team at the Johns Hopkins Medicine Technology Innovation Center (TIC). The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel clinical applications that strive to improve workflow, outcomes, and patient experience. The applications the TIC designs, builds, and supports are critical to health system and university operations. Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems.

Health IT

The Design Specialist will primarily collaborate with the Health IT team. The Health IT team is responsible for implementing, maintaining, enhancing and upgrading the Epic system, MyChart (the Epic patient portal) and the large number of clinical and administrative applications that are being utilized across the JHM enterprise. Central IT supports the Epic hardware/data center, advises and oversees security, handles Disaster Recovery and ensures that the technical infrastructure supports the system. The team provides technical solutions and tools that help JHM provide the highest quality patient health care in the treatment and prevention of human illness.

Team Expertise

Design Team Specialties

  • Design research and design thinking strategy/facilitation
  • User experience design (web + mobile)
  • User interface and graphic design (web, mobile, and marketing)
  • Front-end development/design implementation
  • Content design and marketing

Design Technologies

  • Adobe Creative Suite
  • Adobe XD
  • Figma
  • WordPress CMS
  • SiteExecutive CMS
  • SiteCore CMS
  • Paper and pen

Design Specialist Requirements

  • Maintains a strong portfolio showcasing user research and UI/UX work for web and mobile
  • Knows the entire Adobe Creative Suite well, with excellence in one or more program
  • Is comfortable working with Adobe XD or Figma for prototyping
  • Has worked on several multi-person projects, with developers and project managers, and is familiar with the concept of ‘the whole is greater than the sum of its parts’
  • Is comfortable applying design principles to technical projects
  • Has worked on multi-stakeholder projects, leveraging a user-centered approach to gathering insights and requirements and applying them successfully to user interface designs
  • Possesses a working knowledge of front-end languages or a willingness to learn them
  • Has implemented UI/UX design improvements within the constraints of a vended solution before
  • Has experience with designing to fit existing branding/styles while creatively applying those styles to existing software applications
  • A design degree from an accredited university and a high GPA can be used in lieu of work experience
  • Bonus:Has design experience with a health system
  • Bonus:Has specific design experience with patient portals or electronic medical records
Focus and Responsibilities of this Position

The responsibilities of the Design Specialist – Health IT UI/UX and design research include applying a user-centered design process and producing designs or recommendations for patient and clinician-facing applications.

This position supports and leads team and individual projects assigned to the design team as part of the work of the Johns Hopkins Medicine Technology Innovation Center. Projects span health system and enterprise technology. The Design Specialist should be skilled in user experience design with a track record of applying a design research and user-centered design process to multi-stakeholder projects. A successful candidate should grasp the complexities of current healthcare IT systems and requirements while balancing the needs of end users.

The Design Specialist will participate as part of the design team at the Johns Hopkins Medicine Technology Innovation Center. TIC design team members provide expertise in design research, content, marketing, user experience, visual design, and front-end development. Additionally, this position will work closely with Health IT (HIT) teams, especially the MyChart, Scheduling and Billing Epic application teams, the Patient Experience architect, and the JHM Marketing and Communications team. With a focus on providing patients secure access to their medical records and expands patient engagement, these teams deploy intuitive tools for reviewing prior visits, lab results and medications, scheduling future appointments, completing payments, and more. The team is looking for a talented individual with specific expertise that compliments these competencies. This individual must also be willing to learn and participate in existing team competencies.

Minimum qualifications (mandatory): Bachelor’s degree and 4 years related experience

General Job Information for the Technology Innovation Center

YOU:

  • Thrive in an interdisciplinary team-based environment
  • Are comfortable with ambiguity, and are also willing to take task-based direction on projects
  • Are not intimidated by working directly with healthcare stakeholders at a world class institution to help implement design improvements for software applications
  • Demonstrate professional interpersonal skills to effectively communicate with all, possessing the ability to explain technical concepts to lay audiences.
  • Have experience working with senior IT and institutional leadership within the healthcare
  • Have some background knowledge rooted in the healthcare industry, and are relentlessly curious to know more
  • Would like to know your work is improving patients and clinicians lives and making healthcare systems function better, and you’d like to see this in action
  • Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product
  • Don’t take yourself too seriously, and enjoy a collaborative environment

US:

  • We are designers, developers, project managers, and business leaders
  • We’re passionate about creatively tackling challenges facing clinicians, patients, students, faculty, and staff through software development
  • The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians, patients, students, faculty or administrators
  • We prioritize work on software applications that have the greatest potential to positively impact success
  • We aim to disrupt while improving upon the status-quo

Technical qualifications or specialized certifications: as noted above

Any specific physical requirements for the job: no

Minimum Qualifications (Mandatory):

  • Bachelor’s Degree and 4 years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.*

Classified Title: Website Designer
Working Title: Design Specialist - Health IT UI/UX
Role/Level/Range: ATP/04/PC
Starting Salary Range: $51,210 - $70,480 annually (commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri 8:30am-5:00pm
Exempt Status: Exempt
Location: Hybrid
Department name: ​​​​​​​IT@JH Technology Innovation Center
Personnel area: University Administration

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Hybrid


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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