Coordinator, Organizational Change Management Communications

Requisition ID: req3408

Job Title: Coordinator, Organizational Change Management Communications

Department: Institutional Effectiveness

Location: Columbus Campus

Employment Type: Staff

Employment Status: Temporary

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation: $53,206

Schedule: M-F, 8am-5pm; additional hours as necessary

Position Summary

The Organizational Change Management Communications Coordinator will be a practitioner of the people side of change and play an important role in ensuring key change and communication strategies are met with increased employee adoption. This role will support the unification and integration of the College’s current and future Strategic Priorities. The incumbent will report to the Organizational Change Management Lead Administrator and will interact with multiple stakeholder groups, including and not limited to the President’s Cabinet, Office of Organizational Development and People Analytics, Marketing and Communications, Enterprise Project Management Office, and partnering consulting firms.

Core Competencies

Professionalism, Compelling Communication, Managing Work, Influencing, Continuous Improvement Quality Orientation, Customer/Student/Employee Focus, Building Partnerships, Collaboration, Continuous Learning, Strategic Planning, Technology Savvy

ESSENTIAL JOB FUNCTIONS:

Change Management Communication Strategy Coordination


Development of comprehensive Communications Strategy. Develop and/or maintain online assets including and not limited to, SharePoint, and web page management Coordinates the creation of documentation inclusive of communication supporting change management. Assists in the implementation of change management and communication strategies and/or plans that improve the likelihood of successful, sustainable outcomes on behalf of the College. Completes research related to successful communication and implementation of change management strategies. Makes recommendations to leadership on best practices and tools to be used in change management strategy. Co-leads Change Coalition group(s). As this department scales over the next two to three (2-3) years, additional employees would be functionally supervised by this individual.


Building Partnerships

Coordinate and provides leadership in the develop in collaboration with colleagues and other stakeholders (e.g., Marketing and Communications, Enterprise Project
Management Office), and partnering consulting firms timely, targeted, creative, and effective internal communication that meet defined objectives nuanced for the College’s strategic priorities. Operates cross-functionally to ensure information flow. Works closely with cabinet and other senior level leaders and consulting partners in coordination of change management strategy.

Clerical and Administrative

Collects, evaluates and reports data on plans. Creates project specific reports and presentations for senior management and identified leadership persons. Tracks and utilizes data to make suggestions and deliver insight into strategy. Administers ongoing systematic evaluation of adjustments and additional strategies needed. Keeps accurate records, completes and maintains required documentation, including grant related paperwork and contracts.


Diversity, Equity & Inclusion

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other Duties & Responsibilities

Attends all required department meetings and trainings. Manages multiple assignments of varying complexity with the ability to adapt to changing needs of the College
and business partners. Works a flexible schedule including evenings, weekends, and overtime (extended hours) as required and approved to meet workload demands.

Usual Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly sits for extended periods of time, and occasionally stands or walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision and distance vision. Employee occasionally lifts up to 10 pounds.

Working Conditions

Typical office environment. Regular exposure to moderate noise typical to business offices.

Knowledge, Skills and Abilities:

Knowledge of: Change management best practices; industry standard project management methodologies and practices; technical writing and graphical presentation of data, database management and data collection processes; report development and analysis; computer software programs, applications; database management; and standard office practices and procedures

Skill in: ability to analyze and present institutional data results and analyses in electronic, web, graphical, presentation, or compelling written formats; data preparation and data analysis; verbal and written communications; maintaining and promoting good relationships; listening; prioritizing multiple assignments; maintaining confidential and sensitive information; time management; problem-solving under pressure; project management, execution of work plans, application of job-related computer software;
operation of job-related equipment including computer, and other equipment.

Ability to: plan, execute and close assigned projects according to strategic alignment and prioritization; establish project priorities and standards; work independently demonstrating initiative; coordinate multiple activities and tasks; maintain confidential and sensitive information; work effectively with persons of varying cultures and backgrounds; develop, implement and deliver effective data analysis and reporting presentations; coordinate multiple concurrent activities and task; exhibit flexibility in work schedule and job tasks; develop and maintain effective working relationships with peers, supervisors, external and complete work records; organizing and problem solving.

Minimum Qualifications:

Bachelor's degree with a communications and/or analytical focus, such as social sciences, statistics, business, marketing, computer science, or research, preferably in a higher education setting. Experience with change management strategy creation and implementation. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). An appropriate combination of education, training, coursework and experience may qualify a candidate.