Senior Program Advisor

Senior Program Advisor

Job No: 505701
Work Type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Working Title: Senior Program Advisor

Classification Title: Student Services Professional II (SSP II)

Posting Details

Priority Application Date (Posting will remain open until filled): November 4, 2021

Hiring Preference

Not Applicable

Position Summary

Under general supervision of the Senior Program Advisor and the Director of College-to-Learner, Academic Programs in the College of Continuing Education, the Academic Advisor performs moderately complex professional student service work. Assignments typically requiring the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise.

This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment.

The purpose of this work is to assist students, particularly those in the College of Continuing Education (CCE), in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. The position will also provide support to re-enrollment and student success initiatives within CCE.

Advisors at the College of Continuing Education advise incoming, transfer, and continuing students on curriculum and course selection for the major, as well as on General Education and graduation requirements. The Advisors work closely with the College's leadership, program managers and program coordinators. The incumbent needs to be sensitive to the needs of a diverse student population.

FLSA: Exempt

CSU Classification Salary Range: $4,304 - $6,120 per month

Hiring Range: $4,304 - $5,212

Salary Grade/Range: 3082-RANGE A-Grade-1

Recruitment Type: Temporary

Time Base: Full-Time

Pay Plan: 12 months

Work Hours: Monday - Friday 8am-5pm, work hours may vary depending on department operations

Department Information

The College of Continuing Education (CCE) has been offering workshops, courses, certificates, and degrees to adult learners since 1951. The Academic Programs Unit (APU) offers a variety of self-support educational programs, including youth programming, undergraduate degree completion programs, graduate degrees, certificates, credentials, workforce training, and essential community education programs. The programs offered in APU directly support the mission of CCE and the college's strategic goals to enhance student success, foster relationships with our communities, and grow a strategic portfolio of programs.

For more information, please visit https://cce.csus.edu/

Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job‑related field may be substituted for one year of the professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Required Qualifications


Experience

Experience in a higher education setting (e.g. advising, admissions, student programming or development).

Experience with advising students in degree programs, including general education and degree pathway work.

Experience with university admission requirements and communicating those to prospective students.

Experience developing advising strategies to increase retention and student success.

Knowledge, Skills, Abilities

Strong interpersonal skills and the ability to provide direct programs and/ or services to a diverse student population.

Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.

Proficiency using standard office software packages (e.g., Microsoft Office Suite).

Familiarity working with university-based record/ data systems/ software.

Ability to prioritize and handle multiple projects and processes simultaneously and meet multiple deadlines.

Ability to prepare reports, presentations and assist with preparing publications.

Ability to understand, interpret and apply moderately complex rules, regulations and procedures.

Ability to work independently and make decisions at the appropriate level of the position.

Ability to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization.

Condition of Employment

• Ability to successfully pass a background check.

Preferred Qualifications

14. Master's degree in Educational Leadership, Education, College Student Personnel, Educational Counseling, or related field

15. Knowledge of General Education in the California State University system.

16. Experience working with students from various ethnic and socioeconomic backgrounds.

17. Experience working with at-risk students.

18. Ability to work occasional morning, evenings, and weekends

Required Licenses/Certifications

N/A

Documents Needed to Apply

Application, resume, cover letter, and three professional references.

About Sac State

Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/" href="https://www.csus.edu/experience/student-success/">student success, https://www.csus.edu/diversity-inclusion/" href="https://www.csus.edu/diversity-inclusion/">diversity, equity and inclusion, https://www.csus.edu/experience/anchor-university/" href="https://www.csus.edu/experience/anchor-university/">community engagement, https://www.csus.edu/university-advancement/" href="https://www.csus.edu/university-advancement/">philanthropy, and https://www.csus.edu/campus-safety/" href="https://www.csus.edu/campus-safety/">campus safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

COVID-19 Vaccine Certification Information:
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu
Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.


Advertised: October 21, 2021 (8:30 AM)
Applications Closes: Open Until Filled

To apply, visit https://careers.csus.edu/en-us/job/505701/senior-program-advisor




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