University Registrar

University Registrar



POSITION CODE: 5138 LOCATION: On-site, Redlands, CA DEPARTMENT: Registrar REPORTING TO: University Provost APPOINTMENT: Administrative, full-time, twelve (12) months STARTING SALARY: Commensurate with experience and education INTRODUCTORY PERIOD: One (1) year POSITION AVAILABLE: Immediately POSTING DATE: November 16, 2021 APPLICATION DEADLINE: Open until filled

DESCRIPTION: Reporting to the University Provost, the University Registrar provides vision, leadership, operational, and management oversight for all major activities and supervision of a knowledgeable staff within the Office of the Registrar. The University Registrar supports the University's academic mission by serving on appropriate curriculum and academic committees and working with other administrative offices as a positive and collaborative resource to serve the student population located on our main residential campus and regional campuses throughout California and online. The University Registrar works closely with the faculty to develop and implement academic policies, taking into consideration the individual needs of students.

Duties and responsibilities include, but are not limited to:

• Manages student registration, course scheduling, degree certification, transfer credit evaluation and articulation, Academic Review Board petitioning, Commencement, and production of the University Catalog.
• Manages the retention, retrieval, security, and control of all academic records for all University of Redlands students.
• Maintains and monitors the database for student records, curriculum management, registration, and faculty.
• Ensures that the Office of the Registrar provides a high level of prompt, accurate, professional support and service to students, alumni, faculty, administration, and external agencies.
• Oversees continuous improvement and operational effectiveness for the Office of the Registrar; regularly reviews, develops, and improves department policies, procedures, and systems.
• Ensures the functionality of the Student Information System and other third-party systems in support of collaboration and customer service.
• Oversees Federal enrollment reporting between University systems, the Clearinghouse, and NSLDS to ensure accurate and compliant reporting.
• Manages metrics to measure staff skills, productivity, services, and unit compliance.
• Interacts effectively with internal and external constituencies.
• Collaborates with departments across the University and external, third-party vendors.
• Directs on-campus FERPA education efforts and compliance.
• Produces research data and reports as requested.
• Performs other related duties and special projects as assigned or directed.
• Embraces and demonstrates the importance of a diverse and inclusive community that promotes equity and accessibility.

The successful candidate should have leadership, administrative, and technological skills as well as some familiarity with government and accrediting agency reports and regulations and will bring to the office a creative, efficient, student-focused and technologically advanced approach to the management and reporting of student registration and records. We seek an energetic, creative, and collaborative professional who can sustain current and initiate new programs and services for university students and faculty.

MINIMUM QUALIFICATIONS: Master's degree and five (5) years of experience or the equivalent in an office of records and registration or in some closely related area. The successful candidate must have strong interpersonal skills; exceptional writing and speaking skills; strong ethical convictions; the ability to understand complex rules and regulations and the ability to apply them in varying circumstances; experience with technology, systems and workflows to increase efficiencies and process tracking; experience with management of an office and evaluation of employees; knowledge of transfer credit requirements; ability to manage complex administrative databases; and the ability to interact effectively and positively with a culturally and ethnically diverse population of students, faculty, and staff. Experience with student information systems and demonstrable skills in budget management are required. A demonstrated ability to provide vision and leadership for the future is required. The candidate must possess robust analytical and problem-solving skills, and a record of adaptability to changing environments, policies, and student needs. Experience with academic enterprise resource planning and management systems, including knowledge of web-based registration, grade entry, and degree audits, is highly desirable. Experience with financial aid, student accounts, and integrated student services is desirable.

TO APPLY: Submit a resume/CV and cover letter with application. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed please call (909) 748-8040.

INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine or submitting an exemption request for medical or religious reasons within sixty (60) days from your date of hire.


FOR MORE INFORMATION VISIT http://www.redlands.edu/human-resources/employment/ SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN. MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY. AN EQUAL OPPORTUNITY EMPLOYER

To apply, visit https://recruiting2.ultipro.com/UNI1089UOR/JobBoard/6af23b67-9dd3-4a6a-bda1-676b92a4fcb4/OpportunityDetail?opportunityId=a21813ae-1442-4706-b0d9-f49c1ed9f415

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