Security Assistant - West Side Learning Center - On Call

SECURITY ASSISTANT - ON CALL

MALCOLM X COLLEGE - WEST SIDE LEARNING CENTER

Malcolm X College's satellite campus, West Side Learning Center is currently seeking an on-call Security Assistant. Under supervision, and reporting to the Director or Assistant Director of Security, this role patrols and monitors buildings, grounds, and other areas at college campuses or at the District Office to ensure the safety and security of students, faculty, staff and the general public.

Our satellite campus, West Side Learning Center, is located at 4624 West Madison Street, Chicago, IL 60644.

These are unarmed positions that support Security Officers and the activities of the OSS. Performs related duties as required.

This is an on-call or 'fill-in' role. Depending on operational needs, you may be scheduled to work 0 to 29 hours each week. The ideal candidate will have the flexibility to work varying shift times on weekdays, weekends, and holidays.

The Office of Safety and Security (OSS) supports the academic environment by enhancing the quality of life at all City Colleges’ campuses, providing a safe and secure environment that is conducive to learning, and consistent with the educational goals of the City Colleges of Chicago.

Crime prevention and safety throughout the campus community is the primary focus of the Security Operations Department within OSS. Security Officers and related staff provide a range of security services, patrolling campus facilities and grounds, responding to emergency and non-emergency calls for service, as well as other operational aspects of security and safety at the District’s college campuses as well as the District Office.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.

ESSENTIAL DUTIES

• Provides a uniformed presence at an assigned college or the District Office, monitoring access and entry to buildings for the safety and security of students, employees and the general public.
• Patrols on foot and in a vehicle to provide security and watch for unusual or suspicious activities, and monitors activities in campus buildings and surrounding grounds to guard against crime, theft and vandalism.
• Notifies supervisor and Security Officers on duty of disturbances and/or irregularities. Contacts emergency responders such as police, fire, and/or ambulance personnel, as required.
• Issues student identification cards, verifying student information and uses an ID Badging system with printer to create student identification cards.
• Provides security escort services as needed to and from buildings and parking areas on campus. Responds to service calls and alarms and takes appropriate actions.
• Informs and warns violators of any City Colleges of Chicago policy violations as appropriate.
• Provides public assistance to students, faculty and the general public, providing information such as directions, office locations, and general campus information.
• Operates two-way radio equipment to maintain communications with supervisors and other security personnel.
• Updates operations and incident logs to record activities during assigned shift.
• Assists Security Officers in carrying out security and safety duties as directed.

QUALIFICATIONS

• Completion of a high school diploma required. Associate’s Degree or higher from an accredited college in criminal justice preferred.
• Permanent Employee Registration Card (PERC), as issued by the Illinois Department of Financial and Professional Regulation (IDFPR) preferred.
• Valid State of Illinois driver’s license is required.
• Must pass a criminal background check.

Knowledge, Skills and Ability

• Knowledge of District’s security and safety procedures and practices
• Knowledge of local and state law enforcement agencies
• Knowledge of basic computer operations relation to ID badging system operation
• Good interpersonal and verbal communication skills
• Good observation skills
• Ability to work within a culturally diverse environment
• Ability to exercise tact, diplomacy, and persuasiveness in handling situations
• Ability to articulate verbally in a clear and distinct manner during emergency and non-emergency situations

Physical Requirements

• Ability to climb and descend stairs to access multi-level buildings
• Ability to walk and patrol designated areas on foot
• Ability to stand at an assigned post for an extended period of time

For the second time in three years, Malcolm X College was selected as a Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication.

MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!