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Director of Information Technology Services

SUNY Broome Community College
New York, United States
Salary Commensurate with experience
Posted date
Nov 19, 2021

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Position Type
Administrative, Business & Administrative Affairs, Technology Administration/Other
Employment Level
Employment Type
Full Time
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SUNY Broome Community College is a comprehensive community college located in the scenic Southern Tier of New York.  The College has over 7,700 students annually, and services over 6,100 students per semester in Liberal Arts, Business & Professional Studies, Health Sciences, and Science, Technology, Engineering, and Mathematics (STEM) programs.  An additional 1,600 students are served through the College’s Workforce and non-credit programs.

Job Description:

SUNY Broome Community College is seeking candidates for the position of Director of Information Technology Services who will report to the Vice President of Academic Affairs (VPAA). 

The Director of Information Technology Services provides leadership and vision in creating and implementing a strategic plan to achieve the information technology goals of the College.  The Director is responsible for policy development, coordination and implementation, budget development, and management of staff and resources.  This position is responsible for computing and network operations, remote and hosted services and cloud computing, wireless services, system and information security, programming support, desktop support, hardware and software implementation, providing support for campus website, portal and mobile applications, digital signage, equipment procurement, information technology standards, telecommunications systems, institutional research, reporting and business intelligence, instructional technologies, including media services, conference and video conferencing technology, training, documentation, and help desk and user support.

  • Provides active leadership and direction for campus-wide Information Technology Services for the integration and management of information technology.
  • Develops campus policies and procedures related to these functions.
  • Researches to stay current with continually-evolving technology trends and develops strategies to meet the College’s future technology needs.
  • Develops, publishes, and monitors both long and short-range strategic plans for the integration of information technology and services, networking, telecommunications, academic, administrative and instructional computing, remote service, hosting services and cloud computing, and infrastructure and reporting requirements.
  • Provides leadership and development of a college-wide process to strategically set priorities for how Information Technology resources at the College can best be implemented to support the goals of the College.
  • Oversees the provisioning of technology and support throughout the College, including the deployment, enhancement, and support of enterprise-wide applications, college-wide infrastructure, construction initiatives, intranet, and web development.
  • Supervises staff, determines work priorities, delegates tasks and evaluates performance. Works with staff to improve performance where necessary.
  • Develops operating budget requests(s) and manages the multiple complex budget(s) for the campus information technology services function. Researches, develops, and maintains multiple vendor relationships to ensure the effective and appropriate expenditure of complex Information Technology funding resources and budgets to achieve efficient and cost-effective delivery of Information Technology Services.
  • Oversees all system activity and system management functions. Provides user support, training, and documentation for campus-wide systems, standards, and information technology functions.
  • Responsible for planning, selection, procurement, and deployment of enterprise-wide, academic, instructional and administrative systems, applications, processes, data and telecommunications networks, and additional infrastructure.


Master’s degree in Computer Science, Information Systems/Technology, or related field required.  Additional formal training or equivalent experience in Communications/Telecommunications, Information Systems, Information Security and Networking is desirable.


Eight (8) to ten (10) years of increasingly responsible professional experience in the management of a complex, service technological organization.  Experience in higher education desirable.

Additional Information:

Salary shall be commensurate based upon the education and experience of the candidate. 

Offers of employment will be conditional based upon the results of a satisfactory, required pre-employment Standard Background Check.

SUNY Broome Community College is an affirmative action and equal opportunity employer with a strong commitment to enhancing the diversity and inclusion of the campus community and curriculum.  The institution is committed to promoting an environment of equality, inclusion, and respect for others.  SUNY BCC is committed to the diversity of its community.  Women, minorities, veterans, individuals with disabilities, and members of underrepresented groups are encouraged to apply. 

Affirmative Action/Equal Opportunity Employer

Application Instructions:

For full consideration, application materials must be received no later than Friday, December 10, 2021.  Please submit a letter of interest, resume, and the name, address, and phone number of three (3) references to: 


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