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Residence Life Complex Director

Employer
University of Wisconsin La Crosse
Location
Wisconsin, United States
Salary
Salary Not Specified
Date posted
Nov 11, 2021


Posting Details

Recruitment Number

1145

Working Title

Residence Life Complex Director

Position Type

Staff/Administrative

Appointment Percentage

100%

Division/College

Student Affairs Division

Position Summary

The University of Wisconsin-La Crosse is in pursuit of exceptional candidates for the position of Residence Life Complex Director. Positioned between Minneapolis and Madison, along the majestic Mississippi River in the midst of grand bluffs and breathtaking outdoor scenery, lies La Crosse; a vibrant community with a historic downtown.

Our Complex Director position at UW-La Crosse is an opportunity for you to have a tremendous impact on the lives of college students. And our students, without a doubt, will have a greater impact on you. The culture of engagement at UW-La Crosse is phenomenal. The investment our students and staff have in developing strong communities and lasting relationships are what make our program special. We are student-centered, we care, and we have fun!

Complex Directors are mid-level Professional Staff in Residence Life and are an integral component in achieving our mission and guiding principles. We work in a collaborative yet autonomous environment. We desire to evolve and explore innovation and change to maximize our effectiveness, while finding balance in our career and personal lives. We also enjoy a strong sense of community among colleagues from across campus.

Complex Director primary responsibilities include:
  • Providing vision and leadership for multiple residence halls with a combined occupancy between 550 – 750 students
  • Creating intentional, inclusive communities that value diverse, intersecting identities
  • Supervising a graduate student, 20+ undergraduate student staff.
  • Overseeing residence hall operations, including front desk services, and advising Core Team (student leadership)
  • Addressing facilities needs and concerns, in collaboration with full time Housekeeper(s)
  • Adjudicating conduct and supporting student well-being through centering student’s individual stories
  • Shared responsibility for the daily operation of summer camps and conferences
Beyond their residence halls, Complex Directors contribute to department goals and responsibilities through special assignments, various committees and advising opportunities within Residence Life. In collaboration with their supervisor, Complex Directors will work through a professional development plan. In addition, we support and encourage you to enhance your experience with our campus partners through involvement on university committees and other professional development opportunities at UW-La Crosse, in the La Crosse community, in the state, region, and nation.

This is a 12-month annual appointment beginning January 10th, 2022. Anticipated annual salary is $42,000. Additional benefits include a partially furnished apartment, comprehensive State of Wisconsin benefits package, department professional travel funds, digital cable, internet, private in-hall storage, reserved parking, laptop computer, and personal washer and dryer. Residence Life supports inclusive live-in requests for additional apartment occupants. We also offer a pet policy which includes cats or a dog. Additional information and specifics about benefits are available at www.uwlax.edu/reslife/employment-opportunities/professional-staff/ or by contacting Patrick Heise, Complex Director Search Chair, pheise@uwlax.edu or (608) 785-8973.

Description of College / Department / Program / Division / Unit

Residence Life is committed to creating an inclusive environment for our students and staff to feel a sense of belonging by valuing all races, ethnicities, cultures, sexual orientations, gender identities, gender expressions, abilities, and religious backgrounds, as well as other identities and experiences. Our Residence Life team works together to intentionally value the intersecting identities and unique lived experiences of our students and staff. We work collaboratively with various departments across the campus to enhance these values and to provide the best possible understanding of cultural humility and what truly inclusive communities can be. We invite applications from individuals who represent a wide variety of identities.

Required Qualifications

Required qualifications:
  • Master’s Degree in Student Affairs, Counseling, or a related field
  • Full-time Residence Life experience
Preferred Qualifications

Preferred qualifications:
  • 3 years full-time experience as a Live-in/on Hall Director (managing administrative and operations functions of a residence hall)
  • Supervision experience of multiple position types
  • Commitment to identity development, cultural humility and social justice
  • Understanding of students, student development, and the value of student voice
  • Interest in serving the UW-La Crosse community and student body
Physical Demands

Desk/Computer work, carrying packages, snacks, supplies.

Working conditions and environment

Evenings and weekend work is expected to meet the needs of the department and to maximize our effectiveness in working with students.
Travel is necessary locally as well as occasionally to professional conferences.

Miscellaneous Information

INFORMATION ABOUT YOUR BENEFITS
Your benefits add an additional 40%+ to the overall financial package from the university.
Highlights include:
• excellent flexible health insurance with low co-pays and good coverage.
• paid holidays and sick days.
• sick leave may be converted at retirement to pay for health insurance post-work at UWL .
• after 5 years of employment, you become vested in our retirement system which ensures income post-career.
• benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.
Learn more at: https://www.wisconsin.edu/ohrwd/benefits/download/fasl20.pdf
Benefit eligibility is determined at point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.

INFORMATION ABOUT UW-LA CROSSE AND THE REGION
The University of Wisconsin-La Crosse (UW-La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.

UW-La Crosse’s diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “… our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse is a 2014 recipient of the Higher Education Excellence in Diversity ( HEED ) award from INSIGHT Into Diversity magazine. UW-La Crosse is proud to be one of only 83 recipients of this national honor recognizing our commitment to diversity and inclusion.

UW-La Crosse has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than a decade and is ranked consistently as one of the top institutions in the Midwest. With a student population of approximately 10,500, the university offers 91 undergraduate programs in at least 30 disciplines and 26 graduate programs in three colleges: Liberal Studies, Science and Health, and Business Administration, including the School of Arts & Communication and the School of Education. There are 502 full-time faculty and instructional academic staff, 76 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 86 percent, graduation rate (degree within six years) of 70 percent and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.

The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Ranked by U.S. News & World Report as one of the top ten “Best Places to Live” in 2009, La Crosse is one of the most scenic places in mid-America. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of a small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports, and recreation.

UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative, we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.

As a prospective UW-La Crosse employee, you have a right to obtain a copy of campus safety and security information (Clery Act) for this institution. You may review this information athttp://www.uwlax.edu/Police/Annual-Security-Report/ .

Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction records.

Duties/Responsibilities

These are the job duties required for the position.

Responsibility Statement

Residence Hall Management

Duties to Support Responsibility

a) Responsible for the overall administration and facilities management of assigned residence halls.
b) Maintain occupancy and facilitate room change processes through StarRez and frequent communication with the Residence Life Operations Team.
c) Manage internal residence hall budgets, adhere to spending guidelines and conduct audits for purchase reconciliation with a member of the Residence Life Operations Team.
d) Work to establish and maintain a positive relationship with Housekeeper(s) and Facilities Team. Coordinate with them to create safe, clean, and visually appealing residence halls with timely response to repairs and facility improvements as a foundational component in meeting our students’ needs.
e) Respond to urgent mechanical, heating, electrical and plumbing issues, assessing the situation and communicating with the appropriate university personnel.
f) Responsible for all keys within the assigned residence hall and proper security of these keys.
g) In concert with Senior Staff, provide oversight of desk operations within the residence hall ensuring quality customer service as well as efficient and effective systems in the delivery of services.
h) Coordinate payroll verification and approval of student employees in assigned residence halls.
i) Advocate for processes that meet student needs; centering and addressing barriers for underrepresented students.
j) Attend Residence Life team meetings, departmental meetings, and professional developments as scheduled.
k) Assist with departmental initiatives which may include a special assignment, ad hoc committees, and advising student organizations/delegations.

Percentage Of Time

TBD

Essential

Yes

Responsibility Statement

Community and Educational Development

Duties to Support Responsibility

a) Provide direction and accountability to student staff for the enforcement and documentation of Residence Life policies.
b) Responsible for adjudicating policy violations involving students living in assigned residence halls and maintaining current records within Maxient.
c) Work to establish a positive working relationship with the Student Life Office maintaining a high level of communication and consultation involving behavior of students in assigned residence hall.
d) Responsible for reporting mental health and student safety concerns to supervisor. Follow up may include collaborating with Counseling Center staff, the Campus Assessment Response and Evaluation ( CARE ) Team, and/or other appropriate campus partners, as well as following up with students regarding care and treatment.
e) Respond to incidents of hate/bias with an ethic of care for all impacted students.
f) Work in conjunction with University Police through incidents that involve serious student behavioral or welfare issues.
g) Respond to emergencies and crisis situations providing support and resources to students including proper referrals to other university offices.
h) Serve in a 24/7 on-call duty rotation for Residence Life, that may involve responding in person to situations to assist Student Staff and University Police.

Percentage Of Time

TBD

Essential

Yes

Responsibility Statement

Student Staff Supervision and Development

Duties to Support Responsibility

a) Directly supervise residence hall staff in assigned residence hall. This includes the following: Senior Staff, SEED RA (Students Embracing and Educating Diversity), Resident Assistants, and Desk Assistants.
b) Provide supervision and support for Graduate Hall Director(s).
c) Provide oversight of Graduate Hall Director(s) in supervision of residence hall staff of their assigned residence hall.
d) Responsible for supervision and evaluation of residence hall staff according to their position descriptions and expectations agreement; including accountability for job performance that may lead to job action including termination.
e) Develop and cultivate an understanding of the intersecting identities on your team. Promote opportunities to share and discuss how cultural humility should be used to fulfill student staff expectations.
f) Convene and facilitate weekly student staff meetings to coordinate initiatives and information exchange.
g) Promote and coordinate student development and staff team development.
h) Share in the responsibility of annual department recruitment, selection and training of residence hall staff.

Percentage Of Time

TBD

Essential

Yes

Responsibility Statement

Student Conduct and Well-Being

Duties to Support Responsibility

a) Provide direction and accountability to student staff for the enforcement and documentation of Residence Life policies.
b) Responsible for adjudicating policy violations involving students living in assigned residence halls and maintaining current records within Maxient.
c) Work to establish a positive working relationship with the Student Life Office maintaining a high level of communication and consultation involving behavior of students in assigned residence hall.
d) Responsible for reporting mental health and student safety concerns to supervisor. Follow up may include collaborating with Counseling Center staff, the Campus Assessment Response and Evaluation ( CARE ) Team, and/or other appropriate campus partners, as well as following up with students regarding care and treatment.

e) Respond to incidents of hate/bias with an ethic of care for all impacted students.
f) Work in conjunction with University Police through incidents that involve serious student behavioral or welfare issues.
g) Respond to emergencies and crisis situations providing support and resources to students including proper referrals to other university offices.
h) Serve in a 24/7 on-call duty rotation for Residence Life, that may involve responding in person to situations to assist Student Staff and University Police.

Percentage Of Time

TBD

Essential

Yes

Responsibility Statement

Leadership Development and Advising

Duties to Support Responsibility

a) In collaboration with Senior Staff, advise Core Team (in-hall student leadership group).
· Ensure that Senior Staff is meeting regularly with core leaders to assist and support them in their positions.
· Work with Senior Staff to implement orientation and training of core leaders ensuring students of all identities are able to find success in this leadership role.
· Assist core leaders in organizing and implementing events for students.
b) Ensure a wide array of leadership development opportunities are available to residents in assigned residence hall.
c) Disseminate knowledge of campus resources, policies, and procedures to students to assist with their initiatives.

Percentage Of Time

TBD

Essential

Yes

Responsibility Statement

Summer Camps and Conferences

Duties to Support Responsibility

While most summer camps and conference responsibilities happen in the summer there is planning involved each spring semester in preparation for conferences.
a) In concert with the Coordinator for Operations and Conference Services and other Complex Directors, responsible for the daily operation of summer camps and conferences, which will include:
· Assist with collection, review and submission of guest rosters and other required documentation for accuracy and billing purposes.
· Coordinate check-in/outs of conference groups, communicating regularly with Facilities and Assignment Staff.
· Coordinate the transitions and movement of student housing (summer and into fall assignments).
b) Recruit, hire, train, and supervise student Summer Conference Assistants.
c) Contribute to the office’s mission of providing radical hospitality through outstanding service and creating organized, efficient, and effective processes/systems by all conference and housing staff.

Percentage Of Time

TBD

Essential

Yes

Posting Detail Information

Special Instructions

Posting Date

11/11/2021

Close Date

Continuous Recruitment

Yes

Continuous Recruitment First Review Date

12/03/2021

Position Contact Name

Patrick Heise

Position Contact Email

hrinfo@uwlax.edu
Required Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter/Letter of Application
  3. Reference Contact Information
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identities of finalists must be revealed upon request. See Wis. Stat. §. 19.36(7).
    • I wish for my name to remain confidential until the university is no longer able to do so.
    • I waive my right to keep my name confidential through the application process.
  2. * Will you now or in the future require visa sponsorship for employment at the University of Wisconsin-La Crosse? (UW-L and UW System institutions pay for some or all of the sponsorship costs. Some candidates may require an H1B or another form of employment sponsorship to work in the US. This question is asked so that if you are the successful candidate, Human Resources can work with your work unit to begin the process of obtaining this visa).
    • Yes, I will require sponsorship prior to employment.
    • Yes, I will require sponsorship for continued employment if hired.
    • No, I do not require sponsorship and am eligible to work in the US.
  3. * Please provide your most recent employer, supervisor name and contact information, including phone number and email address. (Pursuant to UW System Administrative Policy 1275, UW System requires reference checks related to sexual harassment and sexual violence to be conducted at a minimum with a final candidate’s most recent employer and with all previous UW System institution and State of Wisconsin agency employers from the past seven years. UW-L will notify you prior to contacting your supervisor).

    (Open Ended Question)

  4. * Are you currently employed by or have you been employed by a UW System institution or a State of Wisconsin agency during the last seven (7) years? Please answer yes or no. If yes, provide the institution or agency name, your supervisor and contact information, including phone number and email address.
    • Yes
    • No
  5. * After you retire from a Wisconsin Retirement System (WRS) employer, you may return to work with a WRS employer as a rehired annuitant, provided certain requirements are met. There are no restrictions on what type of position a rehired annuitant can hold. Under the WRS, there is no limit to how much you may earn as a rehired annuitant. (Learn more: https://www.wisconsin.edu/ohrwd/benefits/life-events/empcha/ra/). Are you currently collecting an annuity from the Wisconsin Retirement System, (WRS)?
    • Yes
    • No
  6. * Are you an alum of the University of Wisconsin-La Crosse?
    • Yes
    • No
  7. * Were you ever found to have engaged in any sexual violence or sexual harassment in a previous work assignment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  8. * Are you currently under investigation or have ever left employment during an active investigation in which you were accused of sexual violence or sexual harassment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  9. * Are you legally eligible to work in the United States?
    • Yes
    • No
  10. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education Web Site
    • Discipline-Specific Publication/Web Site
    • HERC Web Site
    • HigherEdJobs.com Web Site
    • Job Center of Wisconsin Web Site
    • Minority Publication/Web Site
    • University of Wisconsin - La Crosse Social Media (i.e. Facebook, LinkedIn, Twitter)
    • University of Wisconsin - La Crosse Web Site
    • La Crosse Tribune
    • Personal Referral
    • LinkedIn
    • Indeed
    • WinonaDailyNews.com, LaCrosseTribune.com, ChippewaHerald.com, Journaltimes.com, Kenoshanews.com, Madison.com
    • Department of Workforce Development (WISC)
    • Other


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