Assistant Director Multimedia - EP

Johns Hopkins Engineering for Professionals (EP) is seeking anAssistant Director of Multimedia to serve in its Center for Learning Design and Technology. EP is the division of the Whiting School of Engineering that serves online and part-time students across 22 engineering and applied science master’s degree and certificate programs.

This role will manage the production and delivery of content, as well as relevant multimedia infrastructure. Leading a team of multimedia producers and learning space designers, the Assistant Director, will partner with internal teams to meet the needs of our clients. Our services include video production, learning space design and implementation, livestreaming, and emergent, immersive digital media (e.g., AR/MR/VR/XR). Our clients include faculty, marketing and communications staff, department administration, instructional designers and technologists, among others. We maintain technology in dozens of classrooms and studios across two campuses: Homewood and the Applied Physics Laboratory.

Our selected candidate must have a proven track record of keeping numerous, rapidly changing digital projects and people working toward a common organizational goal and be proficient in balancing the needs of multiple audiences. We are seeking a person with expert communication skills and broad experience in multimedia who is able to gather and solicit feedback from both technical and creative teams, and translate that feedback into a product vision.

The Assistant Director of Multimedia is a strong collaborator and results-driven supervisor. A background in supervising the development of multimedia products and project management at a digital agency or university is especially helpful. This position reports to the Assistant Dean for Media and Technology at the Center for Learning Design & Technology.

Specific Duties & Responsibilities:

Media Production (30%)

• Work with WSE leadership and our multimedia production coordinator to develop a product roadmap that may include complex, multi-division initiatives.
• Assist with the planning, production, and distribution of over a thousand videos each year.
• Support the scoping and definition of new content, resources, visualizations, analysis, and other products based on user needs and the availability of reliable data, prevailing research, relevance to the public, and use cases.
• Participate in planning sessions with instructional designers, multimedia producers, learning space designers, and faculty.
• Identify opportunities to improve the product and manage KPIs.
• Develop (or partner to develop) and effectively integrate immersive media into the student and faculty experience.

Learning Space Design & Event Production (30%)

• Following a user-center approach, work with clients and our multimedia systems specialist to design and update classrooms to enable high-quality course development and delivery.
• Assist a team of media producers and instructional technologists in the planning and delivery of live events both completely remote and onsite.

Collaboration & Coordination (20%)

• Collaborate and coordinate with a diverse group of stakeholders, including the Center for Learning Design, Whiting School of Engineering IT, Marketing and Communications, and the Associate Dean of Engineering for Professionals, among others.
• Engage closely and routinely with the internal design, IT, and AV teams to help determine the best classroom AV implementation while balancing time-to-market needs.
• Define and proactively monitor key engagement metrics to support and inform product decisions and clearly communicate these to stakeholders.
• Engage in active problem solving with the communications, technology, and monitoring teams to determine trends and root causes.

Digital Media Initiatives (20%)

• Provide advisory services and implementation support to internal marketing and academic affairs teams on approaches to optimizing video delivery for specific audiences.
• Partner with internal teams to integrate multimedia into our products.

Minimum Qualifications (Mandatory):

• Bachelor's Degree or equivalent experience.
• Three years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Some Supervisory/Lead experience preferred.
• At least five years of experience in managing a multimedia team.
• Experience managing media products with cross-functional teams
• Experience with common broadcast production equipment.
• Experience with interactive video quizzes and learning paths in video.
• Experience tracking and analyzing video engagement.
• Deep familiarity with WCAG and best practices for creating accessible content.

Special Knowledge, Skills & Abilities

• Experience with multimedia production, lighting, audio engineering & video editing.
• Experience utilizing video production equipment (cameras, lights, audio equipment) and post production software (e.g., Adobe Premiere, After Effects, Adobe Audition, Adobe Photoshop).
• Portfolio with relevant work examples required.
• Ability to develop and communicate a results-driven technical plan.
• Strong analytical and quantitative skills, including the ability to use data to back up recommendations and drive action.
• Ability to be decisive in ambiguous situations.
• Resilient, collaborative, flexible, innovative.
• A practical, process-driven thinker.
• Excellent organizational, communication, and interpersonal skills.
• Commitment to a collegial workplace.
• Capacity to work independently in an environment with remote and on-site teams.
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities.

Level of Independent Decision Making:

• High level of independent decision making.

Supervisory Responsibility:

• 2 individuals:
  • Multimedia Production Coordinator
  • Multimedia Systems Specialist

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Multimedia Services Manager
Working Title: Assistant Director Multimedia
Role/Level/Range: ATP/03/PC
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: M-F 8:30 am to 4:30pm
Exempt Status: Exempt
Location: Hybrid
Department name: ​​​​​​​EP Personnel
Personnel area: Whiting School of Engineering

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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