Administrative Assistant II

Job Summary:

Under general supervision, provides moderately complex administrative support to faculty of the MSN program. Work requires thorough knowledge of the organization and programs where assigned and involves moderate participation in the work of the supervisor. Incumbents have responsibility for office operations and function independently, where procedures have been established with moderate consequence of error.

Essential Responsibilities:

• Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors. Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.
• Drafts and signs routine correspondence and replies to inquiries which do not require technical program knowledge. Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Creates reports as needed.
• Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing. Receives and reads incoming correspondence and information. Summarizes and prioritizes review of correspondence. Screens out items to be handled personally and forwards remainder with necessary background material.
• Receives and screens telephone calls and visitors. Independently handles procedural and substantive matters and inquiries which do not require technical knowledge or refers callers to others as appropriate. Makes all necessary arrangements for travel and independently performs required administrative follow-up and recordkeeping.
• Acts as intermediary for supervisor, interacting with officials, staff at all levels and the public. Provides information requiring comprehensive knowledge of institutional policies, procedures, and special departmental issues. Anticipates supervisor’s course of action when absent and facilitates problem resolution. Interprets administrative decisions and policies to other staff and transmits directions and instructions based on authority delegated by the supervisor.

Required Qualifications

Education:

• High School Diploma or GED .

Experience:

• 3years ‘experience providing administrative support .

Knowledge, Skills, Abilities and Characteristics:

• General knowledge of and skill in the practical application of generally accepted office practices and procedures.
• Ability to communicate effective both orally and in writing.
• Ability to proofread and edit written documents.
• Skill in various computer software packages, such as word processing, spreadsheets, database, and presentation programs, Internet, email and calendaring software.
• Ability to interact effectively with internal and external parties in a courteous and efficient manner.
• Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Preferred Qualifications

Conditions of Employment

Position Detail Information

Posting Number

ST2021-0090

Position End Date (if temporary)

Open Date

11/11/2021

Close Date

12/02/2021

Open Until Filled

No

Special Instructions to Applicant

COVID -19 vaccination is required prior to start of work at Coppin State University. Medical and religious exemption requests are accepted and are evaluated on a case-by-case basis.