Dir-First Year Experience Full Time

City Colleges of Chicago
Illinois, United States
Salary Not Specified
Posted Date
Nov 17, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time




Reporting to a Dean or assigned administrator, theDirector - First Year Experience(FYE) works as a member of a district-wide FYE lab community to create, innovate, share, and grow strategies and interventions in collaboration with college and district key stakeholders, providing a strategic and collaborative approach to improving first-year student outcomes.

TheDirector - First Year Experienceworks to create a framework for a comprehensive district-wide FYE plan, providing a unified approach in developing strategies and interventions designed to close equity gaps, improve first-year student outcomes and increase retention and success rates for new students.

TheDirector- First Year Experiencemanages the implementation of a college’s FYE plan, executing programs and initiatives to support first-year students in their academic and social transition and integration into the college community. Performs related duties as required.

Note: Some evening and weekend work required

  • Works with other college FYE leads, college researchers/directors of strategic initiatives, and District Office partners to develop a CCC FYE success framework.
  • Develops a college-specific FYE theory of action and plan to effectively drive student outcomes.
  • Tracks and monitors FYE activities, progress, and outcomes, leveraging Navigate and other system tools.
  • Actively participates in the district-wide FYE lab community meetings with updates, reflections, suggestions, and outcome reports.
  • Works collaboratively with cross-functional teams to implement a framework of programs and support services for first-year students including orientation, college success classes/workshops, academic alert system, and welcome events.
  • Collaborates and maintains working partnerships with staff across college departments and faculty to ensure successful implementation of student support structures.
  • Facilitates the integration of first-year student and other targeted populations to the college community, coordinating campus events to introduce students to co-curricular activities, support programs and services, student organizations and other student engagement opportunities.
  • Monitors and measures FYE program activities including student engagement/participation, and analyzes student enrollment and retention data to assess program success and impact on student retention.
  • Evaluates FYE programs and initiatives and draws upon best practices and emerging trends in student transition, retention and engagement to effect changes and ensure continuous improvement and growth.
  • Leads work teams in the monitoring of first-year students to identify areas for improvement, service gaps, and opportunities to assist students in maintaining academic success and successfully transitioning to a college environment.
  • Develops on-going opportunities to assist in the academic and social transition and integration of first-year students to the CCC community.
  • Bachelor’s degree from an accredited college or university in education, social work, business or related field
  • 3-5 years experience in student services or a related field in a higher education institution OR Master’s degree in college student personnel, higher education administration, counseling or related field with 1-2 years related professional experience
  • Knowledge of student development theory and best practices
  • Knowledge of first-year student program best practices; principles and theories that strengthen resiliency factors for first-year student
  • Knowledge of academic support structures relating to student retention and success
  • Excellent written, verbal and interpersonal communication skills
  • Demonstrated commitment to diversity, inclusiveness, and equity in education.
  • Must be able and willing to work some evenings and weekends
  • Proficiency in the use of Microsoft Suite (Word, Excel, PowerPoint)
City Colleges is an affirmative action equal opportunity employer

Thank you for your interest in CCC!


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