Director, Financial Aid

Director, Financial Aid & Scholarships (Administrator II)

Job No: 503582
Work Type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, At-Will, Full Time, Student Services

Position Information

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Conditions of Employment

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Deadline & Salary Information

Review of applications will begin August 16, 2021, and the position will remain Open until Filled.

Salary is commensurate with experience.

Major Duties

Under the general direction of the AVP of Enrollment Management, the Director serves as the University's authority on federal, state and University financial aid and scholarship programs, including the interpretation, implementation, and compliance with regulations, procedures, and eligibility requirements. Establishes and monitors award limits for all campus-based funds, including State University Grant, Federal Work-Study, Supplemental Education Opportunity Grant, Perkins Loan, Athletic Grants, Study Abroad programs, and University and external scholarships. Oversees the annual awarding of all campus-based scholarships, as well as the coordination of all outside scholarships. Directs the hiring, supervision, and evaluation of new and existing staff including training, mentoring, and fostering a supportive working environment for the department.

Qualifications

Required Education: Equivalent to graduation from a four-year college or university. An advanced degree in a related field such as student personnel or higher education administration may be substituted for one year of the highest level of required experience.

Required Experience: Demonstrated knowledge, skills and abilities is typically demonstrated through the experience of five to eight (5-8) years of responsible, related professional experience including or supplemented by two years of management services.

Required Knowledge, Skills, and Abilities: Working knowledge of the practices and activities of the Financial Aid & Scholarship Office general knowledge of the methods and problems of organizational and program management; general knowledge of research and interview techniques; and general knowledge of the principles of individual and group behavior. Demonstrated knowledge of modern office and data handling methods, forms and equipment related to the Financial Aid Office. Ability to interpret and apply program rules and regulations, ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; ability to obtain factual and interpretative information through interviews; ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal and written presentations based on the data. Maintain a cooperative working relations with faculty, CSU administrators, student organizations, private and public agencies and others in committee work and student advising and community contacts; and ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus.

Required Certification: Valid Driver's License

Preferred Qualifications: Experience at a four-year public urban university with an ethically diverse student body; thorough knowledge of the technology to automate unit functions. Demonstrated ability in supervising professional staff, interviewing techniques, problem solving, data collection and analysis, and effective communication will be given preference. Experienced in financial aid automated systems especially in PeopleSoft is highly desirable. Working knowledge of financial aid management systems (COD, NSLDS, etc.) Master's degree in counseling or related field is preferred.

Responsibilities

45% - Provides leadership, strategic direction, and management of the Office of Financial Aid & Scholarships by overseeing the following: a) reconciliation of funds in compliance with the specifications of each program, b) the completion of year-end close out of Direct Loan program, c) the completion of the annual Data Base report to the CSU Chancellor's Office, c) the completion of annual federal Fiscal Operations Report and Application to Participate (FIASP) report. Determines and executes appropriate levels of match, carry forward, and carry back funds for all campus-based programs. Develops and administers all financial aid and scholarship budgets and office administrative budgets. Develops and implements an operational budget plan that will maximize the utilization of funds and not exceed budget limits. Establish, develop, and continually assess the organizational structure of the systems within the Office of Financial Aid and Scholarships to achieve maximum efficiencies and effectiveness in meeting student and institutional needs and goals.

20% - Review, analyze, interpret, and implement all federal and state financial aid programs, as well as all laws, statuses, and Coded Memoranda. Access and implement new technologies to enhance the delivery of financial aid students. Monitor and evaluate the supervisory performance and duties of management team members.

15% - Conduct an assessment of program operations and direct the preparation of reports, analyzing immediate and long-range objectives and, based on this information, plan and develop University policies and procedures for the Student Financial Aid and Scholarships. Oversees and serves as a resource person to staff including training regarding financial aid administration. Administration to include interpretation of regulations and processing applications. Serve as the first-level of customer support escalation from staff and students regarding the resolution of unusual and complex cases received via telephone and/or electronic system.

15% - Foster a culture of service through current knowledge of best practices, setting clear expectations, business process review, training and development of staff, and continuous quality improvement to achieve efficient and effective services. Review, read, and disseminate literature distributed by the government, donors, and university systems to ensure professional expertise and career growth is maintained and enhanced. Responsibilities of the Office of Financial Aid & Scholarships include: oversight of the application processing; analysis of financial information to determine financial need; the awarding of aid; the administration of multiple grants, loan, scholarship, and work programs; planning, controlling, and managing fund allocations; ensuring compliance with federal, state and University regulations.

5% - Other duties as assigned.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9


Applications Close: Open until filled

To apply, visit: https://careers.csudh.edu/en-us/job/503582/director-financial-aid-scholarships-administrator-ii

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