Institutional Research and Analysis serves as the official
source of institutional information. It is the mission of this
office to define, collect, analyze, maintain and disseminate
official institutional data. Annual surveys are also administered
to students and analyzed by this office. Survey and official record
data are used to make policy and management decisions for campus
academic units, administrative units, and students.
This unit provides official institutional information to both
internal and external constituents for the purposes of describing,
documenting, and publishing institutional information and measures
Description of Job
The Student Retention Software Coordinator and Analyst
facilitates and supports the ongoing usage of a university-wide
student success/retention support software (Starfish). Starfish is
a key component in CSU Pueblo’s retention strategy and in meeting
the Colorado degree completion initiative.
The Student Retention Software Coordinator and Analyst acts
university-wide to coordinate training, daily operations,
functional development and testing, internal and external
communications, data analysis and marketing for Starfish. The
position also serves as back-up analyst and support for
University-wide student retention and success programming including
the Title V grant implementation.
This position has the potential for a flexible work arrangement
once training is complete.
Supports Operation of Retention/Advising
- Coordinates all functional system-related activities including
system set up, maintenance, upgrades, functional development and
testing, in coordination with Informational Technology.
- Provides end user support by monitoring and replying to
internal and external communications (e.g. Starfish email, EAB
- Coordinates with university Provost’s Office, the Office of the
Registrar, Institutional Research and EAB for system support.
- Collaborates with Pack Center director and Academic Advising
Council to better understand system use and areas for improvement
- Works with Provost’s Office to support implementation of
current initiatives (e.g., early and midterm performance surveys)
and the development and implementation of new initiatives.
- Implements data analytics capacity, in collaboration with IR
Director for retention.
- Attends annual conference and trainings, as budget allows.
- Leads system enhancements, technical troubleshooting.
- Monitors utilization of software by students, faculty and
- Monitors and modifies roles, permissions and assignments in
- Leads individual and group trainings for all users.
- Collaborates to create and maintain training materials and
shared user documents.
- Contributes to a pleasant work environment and maintains a
- Regularly collaborates with co-workers, campus partners and
supervisor in an effort to successfully achieve department and
- Maintains confidentiality of student records.
Supports university-wide assessment of student
Works with supervisor to effectively measure progress toward goals and objectives,
collect and assess data, and utilize results for
continuous improvement of
- Provides timely updates, progress reports, and summary
statements to supervisor.
- Provides reporting and data needs for Title V grant
implementation and Annual Performance Reports.
Markets and promotes use of Retention/Advising
Partners with campus units to increase the visibility and participation in Starfish by
students, faculty/course instructors, and staff.
- Collaborates in marketing and communication campaigns for
Starfish and student success.
- Serves on various university committees and performs other
Minimum Qualifications, Substitutions, Conditions of
Employment & Appeal Rights
- Bachelor's degree from a regionally accredited college or
- Ability to work in a fast-paced environment
- Proficient computer skills, including Microsoft Word,
PowerPoint, and Excel
- Strong written and oral communication skills
- Demonstrated experience compiling and analyzing data
- Demonstrated ability to work successfully with a diverse group
- Demonstrated experience presenting information to individuals
- Master’s degree from a regionally accredited college or
- Experience with Starfish or other retention/advising
- Experience in project management
- Experience developing training materials and delivering
- Experience providing academic advising in a higher education
- Two (2) years of demonstrated experience in a higher education
setting (academic advising, communications, data analysis, student
services, student affairs, student support and/or student retention
All interested candidates must apply through the on-line
application system. No other format of application
materials will be accepted.
Applicants must attach the following documents, in order to
be considered for this position:
- a letter of intent (cover letter);
- a current resume or CV;
- unofficial or official transcripts showing degree
- three professional references with contact information
to the on-line application.
Applications submitted without the required attachments
above will be considered incomplete and will not move forward in
the selection process. Once submitted, applicants will not be able
to make changes or add information to their application packet,
with the exception of their personal contact and demographic
Medical Insurance and Prescription Drugs
Flexible Benefit Plan
Basic Term Life Insurance
Voluntary Term Life and AD&D Insurance
Long-Term Disability Insurance
Employee Assistance Plan (EAP)
Travel Accident Insurance
Voluntary Critical Illness and Accident Insurance
Wellness Incentive Program
Annual & Sick Leave
Early submission of application materials is encouraged.
Screening of application materials will begin immediately and
continue until the position is filled, though all applications
received by 4 p.m. (MST) on Tuesday, November 23rd, 2021 will be
given full consideration.
About Colorado State University
Colorado State University Pueblo is a comprehensive state
university with an enrollment of 4,000 students. CSU Pueblo
provides relevant professional coursework and superior instruction
with a small student-to-faculty ratio for an ever-changing global
economy. Students can choose from 35 undergraduate programs
with 81 fields of study in the College of Science, Technology,
Engineering and Mathematics; the Hasan School of Business; the
College of Humanities, Arts and Social Sciences; and the College of
Health, Education, and Nursing; and 13 graduate programs.
CSU Pueblo is dedicated to interdisciplinary learning and
entrepreneurship that elevates our people and our community,
creates educational opportunities, fosters unique collaborations,
and supports inclusion, access, and affordability as a gateway to
the world. CSU Pueblo is equally committed to serving the diverse
population of the region; this emphasis is reflected in the
demographic characteristics of the student body. Because more than
25 percent of our students are Hispanic, the Federal Government has
designated CSU Pueblo a Hispanic Serving Institution. Besides
reflecting our commitment to serve this critically important and
rapidly growing segment of the student population, that designation
also allows the University to compete for certain federal grant
funds to support its ability to better serve all students.
Among its unique features, CSU Pueblo is one of seven schools in
the nation to offer a degree in mechatronics, which combines
electrical and mechanical engineering. The Hasan School of Business
ranks among the top 15 percent of all business schools
internationally with graduate and undergraduate programs in
business administration accredited by the AACSB International Board
of Directors. The College of STEM houses an undergraduate
engineering program that was ranked in the nation's top 100
by U.S. News and World Report. CSU Pueblo has
an ever-changing campus landscape that features a newly renovated
Library, a new general academic classroom building, and a newly
renovated and expanded student center.
At CSU Pueblo, Student Life offerings have increased significantly
with the transition of the campus from a commuter environment to a
more traditional collegiate experience. Competing at the NCAA
Division II level, CSU Pueblo is a member of the Rocky Mountain
Athletic Conference and offers 22 varsity intercollegiate sports
and also has active intramural and club sports teams that allow
students to get involved in campus life.
Colorado State University Pueblo offers a comprehensive
benefits package including:
About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse
city of more than 100,000, located in the southern part of the
state along the Arkansas River near the Wet Mountains and the
majestic Sangre de Cristo range. Pueblo enjoys ideal year-round
climate with four distinct mild seasons, crisp mountain air and
300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts
to a full slate of summer and winter recreational activities,
encompassing water sports at Lake Pueblo, biking or running along
Pueblo's beautiful river trail system, golfing, tennis, hiking or
skiing in the mountains to the west. The region is heavily
agricultural, with large and small-scale farming and ranching, and
a diverse mix of service, manufacturing, and technology
CSU Pueblo is committed to providing a safe and productive learning
and living community. To achieve that goal, we conduct background
investigations for all final candidates being considered for
employment. Background checks may include, but are not limited to,
criminal history (felony and misdemeanor), national sex offender
search, and/or motor vehicle history. Candidates who are extended
an offer of employment must submit to and pass a background check
prior to beginning employment. Some positions depending on the job
duties may be required to complete a DMV and/or credit check.
The University reserves the right to check additional references,
with prior notification given to the candidate.
Note: The successful
candidate must provide official transcripts of academic work
completed and, under U.S. Citizenship and Immigration Services
regulations, be able to submit evidence of the ability to accept
work in the U.S. by the day employment begins.
It is the policy of Colorado State University Pueblo to provide
reasonable accommodations for employees and applicants with
disabilities. If you need accommodations, please contact the
Office of Human Resources and Institutional Equity at (719)
549-2441 or firstname.lastname@example.org.
In compliance with the Clery Act of 1990, the University's
annual security report is available at: https://www.csupueblo.edu/campus-safety.
Colorado State University Pueblo is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, or veteran
status. Additionally, the University complies with all other
relevant, federal, state, and local laws regarding employment