Veteran & Military Affairs
VA School Certifying Official
Commensurate with Experience
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
With continued growth of student veterans and military-connected
students at Syracuse University, we are excited to add one
additional VA School Certifying Official to the Office of Veteran
Success. The VA School Certifying Official will assist students and
their families requesting VA education benefits from the U.S.
Department of Veterans Affairs and coordinate application
processing between students, Syracuse University, and the
Department of Veterans Affairs. This individual will be responsible
for preparing and certifying VA educational benefits to include the
Yellow Ribbon Program and reporting student status and eligibility
changes to the VA. Prepares and analyzes reports and ensures
compliance on all student files and auditing requirements. Keeps
students informed on VA education benefit regulation and policy
changes and liaises with University departments impacting VA
education benefits. This position will report to the Assistant
Director of the Office of Veteran Success.
- Bachelor’s degree - extensive relevant work experience may be
considered in lieu of degree.
- Must have completed or willing to successfully complete the
Veterans Administration School Certifying Official training and all
other VA annual SCO training sessions.
- Experience working in higher education.
- Military background or experience working with veterans and/or
veterans’ educational benefits.
Job Specific Qualifications
- Excellent verbal and written communication skills.
- Effective time management, organization and planning
- Knowledge of current existing and proposed VA Educational
benefits regulations and policies.
- Counsels students and parents regarding eligibility, available
benefits, and procedures/policies for veterans and/or their
dependents; prepares and certifies U.S. Department of Veteran
Affairs (VA) enrollment certifications and certifies students in
accordance with the university’s Yellow Ribbon program; verifies
student educational benefits; ensures all compliance and auditing
requirements and regulations are met per the university, state, VA
and other federal agencies; serves as a university technical point
of contact for the VA.
- Monitors student’s course load and their grades to ensure
compliance with VA regulations; reports status changes that affect
student eligibility for VA benefits; assists students in resolving
issues with the VA and other agencies or university departments;
liaises with university departments (i.e. financial aid, bursar,
and others) on the impact of VA education benefits.
- Prepares reports and analyzes data; audits student files at the
beginning and throughout each semester and at graduation to ensure
100% compliance and timeliness.
- Assist veteran and dependent students with interpreting,
implementing, and disseminating information on new VA and
Department of Defense regulations in order to align regulations
with Syracuse University policies.
- Attend veteran-related events and training on and
- Attend virtual VA monthly office hours.
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
Syracuse University offers a quintessential college
The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors and 100 minors offered through 13 schools and colleges;
nearly 15,000 undergraduates and 5,000 graduate students; more than
a quarter of a million alumni in 160 countries; and a student
population from all 50 U.S. states and 123 countries. For more
information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center
of New York State approximately 250 miles northwest of New York
City. The metro-area population totals approximately 500,000. The
area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums,
festivals, professional regional theater, and premier shopping
venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and
snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails
along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action
institution. The University prohibits discrimination and harassment
based on race, color, creed, religion, sex, gender, national
origin, citizenship, ethnicity, marital status, age, disability,
sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the
extent prohibited by law. This nondiscrimination policy covers
admissions, employment, and access to and treatment in University
programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the
military-connected community through its educational programs,
community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to
our campus, and those veterans literally transformed Syracuse
University into the national research institution it is today. The
University’s contemporary commitment to veterans builds on this
historical legacy, and extends to both class-leading initiatives
focused on making an SU degree accessible and affordable to the
post-9/11 generation of veterans, and also programs designed to
position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in
which students, faculty, administrators, staff, curriculum, social
activities, governance, and all other aspects of campus life
reflect a diverse, multi-cultural, and international worldview. The
University community recognizes and values the many similarities
and differences among individuals and groups. At Syracuse, we are
committed to preparing students to understand, live among,
appreciate, and work in an inherently diverse country and world
made up of people with different ethnic and racial backgrounds,
military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender
identities. To do so, we commit ourselves to promoting a community
that celebrates and models the principles of diversity and
Job Posting Date
Full Consideration By
Message to Applicants