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Associate Director of Enterprise Applications

Connecticut State Colleges and Universities
Connecticut, United States
Salary Not Specified
Posted Date
Nov 15, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time
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Posted: November 12, 2021
Level: Associate Director
Hours: Full-time, 40 hours per week
Job Posting: COSC 21- 12
Closing Date: Applications must be submitted by 5:00 pm (EST) on Friday, December 10, 2021


Charter Oak State College
55 Paul Manafort Drive, New Britain, CT 06053

Telecommuting and remote work arrangements are available at Charter Oak State College and are handled on a situational basis with the candidate.

Anticipated Start Date:

January 2022

Position Summary:

The Associate Director of Enterprise Applications assists in managing the student information system Jenzabar along with the College’s broader portfolio of software to ensure technology across campus serves the College’s mission. This individual will often serve as a facilitator between end-user and vendor for those services sourced to third parties. The software portfolio maintained by the department is critical to the operations of the College and extends between front-end enrollment-related services through academic and advising, accessibility services, identity management and extends through back office fiscal and facility operations.

Incumbents must possess a proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams, etc.)

Minimum Qualifications:

Bachelor’s degree in a technology-related field. Minimum of five (5) years of experience in systems analysis, SQL server database administration, and/or computer programming.

Successful Candidate must have or must possess:
  • Experience in preparing manuals, reports, and documentation for applications.
Substitutions Allowed:

Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.

Preferred Qualifications:
  • Experience with Student Information Systems (such as Jenzabar).
  • Experience with Learning Management Systems (such as Blackboard LMS).
  • Experience with Financial Aid Tools (such as PowerFaids).
  • Experience with Document Imaging Systems (such as Hyland OnBase).
  • Experience with Higher Ed CRM Applications (such as TargetX).
Example of Job Duties:

Under the supervision of the College Chief Information Officer, the Associate Director of Enterprise Applications is responsible for the following:
  • Administration of the Student Information System.
  • Maintenance of databases including table creation, stored procedures, triggers, agent jobs, and SSIS packages.
  • Facilitate user account access, application security and maintain compliance with various College, CSCU System, and State of Connecticut policies
  • Support system upgrades including project management, testing, user training, department acceptance, and support.
  • Works with various vendors to ensure system availability and functionality to support ongoing information system requirements.
  • Ensure appropriate levels of training materials are available through a technology library for student and staff consumption to effectively leverage campus technology.
This posting includes qualifications, experience and skills but is not limited to the full duties and responsibilities that are stated within the Collective Bargaining Agreement.

Starting Salary:

$73,675 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. Salary range for this position is $73,675 to $98,228.

Application Instructions:

To apply you must submit a cover letter and resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check, and, when appropriate, a financial (credit) report or driving history check.

Prior to extending an offer of employment, the finalists for state employees must prove that they (1 )are fully vaccinated against COVID-19; (2) have received the first dose and has either received a second dose or have an appointment for the second dose in a two-dose series vaccination, such as Pfizer or Moderna vaccines, or has received a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine; or (3) have applied for an exemption from this requirement because a physician, physician’s assistant, or advanced practice registered nurse has determined that the administration of COVID-19 vaccine is likely to be detrimental to their health, or the finalist objects to vaccination on the basis of a sincerely held religious or spiritual belief. Each application for an exemption will be considered on an individualized, case-by-case basis, and any applicant for an exemption must provide appropriate supporting documentation if requested. Executive Order

Continuing Notice of Nondiscrimination

CSCU does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Director of Equal Employment Opportunity


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