Student Services Office Assistant

Position Responsibilities:

The L. Douglas Wilder School of Government and Public Affairs, Student Service Unit is seeking a part-time Office Assistant to work up to 29 hours per week.

This position is responsible for providing administrative support and general customer service to staff, faculty and other constituents of the University.

The office assistant will predominantly assist The Office of Student Success (OSS), Graduate Student Services and Advising (GSSA), and the Recruiting Coordinator. This position will work in the Raleigh building as follows:

• Assist with monitoring and responding to the OSS, GSSA, and Recruiting office email accounts and phone lines.

• Assist with management and administrative coordination of the Student Services units calendar management.

• Assist with document preparation, coordination and tracking/management related to recruitment events and initiatives, flagship and other student services programs, and academic processes (i.e., independent coursework and overrides, Wilder Graduate Scholars Fellowship, student/alumni program volunteers) and Graduate Teaching Assistant.

• Assist with event preparation for student services.

The office assistant will direct visitors by maintaining employee and department directories; giving instructions. In addition, this person will aid Student Services with small projects, mail sorting, supply inventory, photocopying and other duties as assigned by the Director of Graduate Student Services & Advising, the Wilder School Recruiter for Academic Programs, and the Assistant Dean of Student Services.

Required Qualifications:

• Basic computer skills including familiarity with Microsoft software (Word and Excel), the Internet, general computer troubleshooting and typing.
• Careful attention to detail, initiative, and professionalism
• Good attendance, willingness to learn and demonstrated trustworthiness.
• The understanding of confidentiality and the ability to ensure the security of files and filing systems at all times
• Good verbal and written communication.
• Good organizational skills
• Able to occasionally lift up to 25 lbs.

Application Submission/Other Information:
All applications should include a cover letter and a detailed resume with the names and contact information of three professional references. A resume does not take the place of work experiences on the application. Review of applications will begin immediately and continue until the position is filled.

“Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability”.

Salary Range: $17.00/hr to $18.00/hr



Position Details:

Department: L. Douglas Wilder School of Government and Public Affairs - Student Services
Employment Type: H1 - Hourly
Restricted Status: No
FTE: .5
Exemption Status: Non-Exempt



Contact Information:

Contact Name: Shajuana Isom-Payne

Contact Email: sipayne@vcu.edu

Contact Phone: 804-827-2417