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Technology Business Analyst

Central Oregon Community College
Oregon, United States
Salary Not Specified
Posted date
Oct 18, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Other Business & Administrative Affairs, Financial Affairs, Technology Administration/Other, Human Resources Administration
Employment Type
Full Time
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Posting Details

Posting Number: 06001970 Position Title: Technology Business Analyst Posting Date: 10/18/2021 Closing Date: 12/03/2021 Open Until Filled (notes): The College will contact and interview qualified candidates upon application completion. Length of Position: 12 months per year Anticipated Start Date:
December 15, 2021 Position Type/Employee Class: Administrative FTE: 1.0 FTE Salary Level: Administrative Salary Level 25 Starting Pay Range $59,746 - $72,000 plus exceptional benefit package Hours per Week: 40 hr/wk Work Schedule: 8:00am - 5:00pm Days of the Week: Monday - Friday Job Summary/Purpose:
Primary Purpose:
Under the direction of the CIO, serve as the College’s lead technology and functional business analyst for Human Resources, Fiscal Services, Payroll and IT. The position performs project planning, estimating, analysis/design, execution, implementation, and vendor management activities for projects and tasks, while coordinating with ITS project teams on help desk tickets and technical implementations. The position will provide expertise, training, and documentation to campus faculty and staff on Banner HR and Finance modules, PeopleAdmin application/on-boarding modules, Argos reporting, and other related software applications and processes.

Additional Employee Benefits:
  • Comprehensive medical, vision, and dental insurance plans·
  • Tuition Waiver for degree-related and personal enrichment/development courses for Employees, Spouses, Domestic Partners, and children up to 25 years of age
  • Generous monthly vacation and sick leave accruals
  • 10 paid holidays a year, plus a paid full week off during Winter Break.
  • Use of all College recreation facilities in Mazama Gym at no cost
  • A staff wellness program that offers a variety of activities and health resources
  • PERS (Public Employee Retirement System) eligibility
  • 20% Discount at COCC Bookstore
  • Engaging workplace culture with a mission to serve students and our community
Terms of Employment:
  • This is a 12-month exempt position at pay level 25 in the Administrative salary schedule.
  • Requires flexible work schedule, which may include evenings and/or weekends as well as travel throughout the district.
  • Requires the provision of official transcripts upon hire.
  • COCC employees must work and reside in the state of Oregon at the time their work is being performed.
  • The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work in the United States to be considered for this position.
  • Upon hire, must pass criminal and/or driving history; only information relevant to the position will be considered.
Essential Functions:
Business Analysis Functions
  1. Serve as the lead technical and functional business analyst for the Banner HR/Payroll and Banner Finance modules, People Admin application/on-boarding, Argos reporting, and other business programs that impact or interface with Banner HR/Payroll or Banner Finance.
  2. Work with Fiscal/HR/Payroll to design, develop, and maintain Argos reports necessary for decision-making, compliance, and college reporting.
  3. Develop specifications and workflows for assigned tasks, reports, and other assigned work that require such documentation.
  4. Perform data analysis in support of technical and functional business activities.
  5. Analyze and identify process improvements to Banner HR/Payroll and Banner Finance modules to include implementing functionality not currently utilized, and standardizing workflow and/or correcting workflow to align with baseline Banner design. Where appropriate, develop electronic processes to replace manual activity.
  6. Participate in the selection of vendors and contractors and assist in the development and selection for Request for Proposals ( RFP ) and Request for Information ( RFI ) related to technology projects.
  7. Utilize Banner Support Center to research and answer functional questions regarding system issues, process improvements, updates, and system efficiencies. Work with ITS on updates.
  8. Monitor Banner eCommunities and HR and Finance List-Serve forum from an end user perspective to recommend work process improvements or identify issues that might affect processes, workflow, institutional requirements, institutional policies, and/or HR or Finance communications.
  9. Coordinate Banner HR/Payroll and Banner Finance module security groups in conjunction with ITS Team.

Project Management
  1. Perform project management activities and participate on project teams responsible for software implementations and upgrades
  2. Determine project scope and staff resources needed to complete projects; prepare project work plans; monitor project milestones and report project progress to appropriate staff. Work closely with technical staff and end users to ensure timely and efficient completion of projects.
  3. Schedule and facilitate regular project status meetings with project teams, stakeholders, or relevant parties, and coordinate project activities between applicable campus sites and departments.
  4. In all activities, collaborate with appropriate campus departments and staff including end users (HR, Payroll, Finance, instructional administration, academic department support staff, and other campus staff who utilize “F, N, P, and T” Banner screens) and Information Technology Services ( ITS ) to identify and develop system changes, workflow improvements and projects.
  5. Serve as a liaison between COCC’s Information Technology staff and various application end users (primarily HR, Payroll, Fiscal support staff) to implement appropriate system changes and identify and prioritize projects (Banner, PeopleAdmin, Argos, interfaces).

Training and Documentation
  1. Serve as the lead person responsible for developing documentation and training materials and planning staff training for supported applications.
  2. Review upgrade and release documentation, and recommend implementation prioritization. Includes identifying issues and changes, recommending and developing training protocol and documentation, training staff on testing processes and addressing end user needs with IT.
  3. Facilitate analysis of new reports and troubleshooting or documenting existing reports.
  4. Provide leadership and guidance in developing and implementing online forms and website resources for business operations.

Marginal Job Functions
  1. Serve as part of the business operations Senior staff.
  2. Participate in College committees and task forces.
  3. Participate in appropriate professional development opportunities and organizations.
Knowledge, Skills and Abilities:
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
  1. Ability to work with complex technology-based projects in an enterprise environment.
  2. Ability to quickly gain solid technical and functional knowledge of a broad set of software applications. Specifically used at COCC : Ellucian’s Banner HR/Payroll and Banner Finance modules, PeopleAdmin, Argos, and Microsoft applications (Word, PowerPoint, Excel, Outlook).
  3. Experience with relational databases and reporting software. Must understand relational databases and SQL in the context of troubleshooting, data analysis and creation of reports.
  4. Ability to write complex population selections and utilize campus reporting tools to identify problem areas, audit data, generate reports or improve levels of service to students.
  5. Ability to effectively communicate, both verbally and in writing, technical and complex issues with both end users and technology staff. Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
  6. Ability to design and deliver technical training, documentation, and presentations.
  7. Ability to work independently and autonomously to achieve identified objectives and goals.
  8. Knowledge of and experience with project management principles and strategies for technology implementations.
  9. Ability to be a self-starter, work collaboratively, highly motivated and possess good judgment in identifying issues, stakeholders and priorities.
  10. Ability to create requirements documentation and functional specifications.
  11. Ability to write effective documentation for various policies and processes, using tools such as Visio, Camtasia, Snag-it and MS Word.
  12. Ability to effectively problem-solve issues that affect multiple departments, bringing stakeholders to a reasonable consensus on process.
  13. Knowledge and understanding of accounting and business operations processes and procedures.
  14. Ability to read, analyze, and interpret information technology administration guides.
  15. Ability to identify process workflow problems, analyze results and create resolutions using appropriate Banner resources.
  16. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
Physical Demands and Other Ergonomic Requirements:
Working hours are regular generally Monday through Friday. Additional hours or schedule changes may be required based on work requirements. Work is performed in an office setting, mostly sitting with frequent computer use. All individuals are required to be able to perform the essential functions with or without reasonable accommodation. Equal Employment Opportunity (EEO) Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Minimum Qualifications:
1. Bachelor’s degree in business, education, computer science or related field.
2. Three years of similar/relevant work experience in any combination of the following:
  • Supporting/configuring an information system or ERP (Enterprise Resource Planning) System.
  • Functional or business systems analysis
  • Data analysis, reporting, and workflow development
  • Project management
Hiring Process Testing
Finalists for the position will be tested on MS Office skills (Excel, Word, PowerPoint, and Outlook) to demonstrate proficiency in these applications.

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process. All employees are required to successfully complete and pass a background screen, which includes a criminal history check. Preferred Qualifications:
  • Higher education experience
  • Relational database and SQL query design/development
  • Experience with Ellucian’s (Banner) HR/Payroll/Finance Modules
Special Instructions to Applicants:

Note that you will be required to upload/create the required documents indicated in this posting at the time you apply. Unofficial transcripts are acceptable at application. It is the responsibility of the applicant to upload all required documents, including transcript(s). If you have questions please contact Human Resources at 541-383-7216. Is a Criminal History Check required? Yes Is a Credit History Check Required? No Open Until Filled No Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Choose your highest level of education:
    • No High School Diploma or GED
    • High School Diploma or GED
    • Associates Degree
    • Bachelors Degree in Progress
    • Bachelors Degree
    • Masters Degree in Progress
    • Masters Degree
    • Ph.D. in Progress
    • Ph.D.
    • J.D.
    • M.D.
    • Other Doctorate Level Degree
  2. * Please describe how you meet the minimum of three (3) years of full-time experience of similar/relevant work experience in the four areas listed in the minimum requirements section of this posting.

    (Open Ended Question)

  3. * Please describe your experience with the preferred qualifications listed on this posting.

    (Open Ended Question)

  4. The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications, but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. There may be other requirements where an equivalency is acceptable. Please be aware that applicants who do not meet the minimum requirements and do not provide an equivalency statement will not be selected for an interview. Your statement should make clear the requirement you are addressing. Example: The position requires a Master’s degree. You have a Bachelor’s degree and work experience when combined you feel is equivalent to the degree requirement. Please make clear why you feel it is equivalent.

    (Open Ended Question)

  5. * COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position?
    • Yes
    • No
  6. * The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work in the United States to be considered for this position. Are you, or will you be eligible to work in the US by the start date of the position?
    • Yes
    • No
  7. * Are you a U.S. military veteran? (COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans’ preference in this recruitment process, you must upload your DD214 and DD215 (if applicable) form(s) as supporting documentation. You will have the opportunity to upload the document in the next step of this application process.)
    • Yes, I am a veteran
    • No, I am not a veteran
  8. If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

    (Open Ended Question)

  9. * Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College:
    • Yes, I will provide my consent when requested
    • No, I will not provide my consent when requested
Applicant Documents
Required Documents
  1. Resume/Vitae
  2. Cover Letter
  3. Letter of Recommendation 1
  4. College Transcript 1 (unofficial)
Optional Documents
  1. US Military DD 214
  2. Other Document 1

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