Senior Research Analyst (Associate, Academic and Institutional
Unit 9 - CSUEU - Technical Support Services,
Probationary, Full Time, Information Systems & Technology
This is a full-time, permanent (probationary) position.
Special Working Conditions:
This position may require the incumbent to be on-call 24/7 to
assist in revolving emergency or urgent issues. The incumbent is
required to maintain contact with their campus outside of their
normal working hours on a regular basis per the applicable
Collective Bargaining Agreement requirements. Remote contact shall
include telephone, cell phone, wireless data access device, remote
monitoring of any hardware or software device, and/or electronic
mail notification regarding the status of a campus system.
Conditions of Employment
Satisfactory completion of a background check (including a criminal
records check) is required for employment. CSU will make a
conditional offer of employment, which may be rescinded if the
background check reveals disqualifying information, and/or it is
discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Application Deadline & Salary
The review of applications will begin Monday, September 20, 2021,
and the position will remain open until filled.
The salary range for this classification is $5,325 - $9,635
Under the general supervision of the Associate Vice President for
University Effectiveness, Planning & Analytics, the Senior
Research Analyst will be involved in analytical work of varying
complexity. The Senior Research Analyst will perform appropriate
data analyses on topics of interest to inform CSUDH
decision-making. The Senior Research Analyst will be responsible
for complex analytic assignments that inform CSUDH policies
regarding enrollment, academics, student success, capital
improvement, technology, planning, and accountability through
analysis, information access, and feedback to campus
constituencies, state, and federal offices, and the public at
Required Education and Experience:
Graduation from a four-year college or university.
Five (4) years of progressively responsible administrative,
technical, or professional analytical experience in education
institutional research, data analysis, data management, information
technology, operations research, quality assurance, and/or project
management which demonstrates the ability to conduct substantive
surveys and studies of problems and issues in assigned areas.
Masters degree in education research, social sciences, evaluation,
psychometrics, computer science, MIS - Management Information
Systems, or other related disciplines.
Seven (7) or more years of progressively responsible experience in
institutional research, assessment, and planning in higher
education, preferably within a comprehensive university. Work
within a Peoplesoft environment, with SQL, and in the CSU system is
Expected background includes experience working with quantitative
data and experience in higher education, psychometrics, public
policy formation, information systems, computer science,
mathematics, statistics, economics, data science, or quantitative
social science research.
Knowledge, Skills, and Abilities:
Research methodology, survey design, sampling techniques,
statistical analysis, and various assessment tools and
Database management practices in a PC environment, include
relational databases, statistical software, spreadsheets, and data
Standardized CSU and IPEDs reporting conventions.
Listen to constituents and understand their research needs, toward
helping them interpret and act on institutional data.
Apply appropriate research methodology and reporting techniques to
facilitate meaningful interpretation of institutional data.
Make analytical assessments of statistical data in terms of
relevance and policy implications.
Prepare and present research findings to a broad campus
constituency, facilitating actionable results.
Establish and maintain effective working relationships across
Work cooperatively with other members of the unit and handle highly
sensitive and confidential data and projects.
Work independently on complex problems and work assignments, with
innovative and creative reports and visualization.
Proficiency in writing syntax (SPSS or SAS), producing analyses,
and manipulating large data sets.
Ability to think critically and strategically, and demonstrating a
curiosity toward data discovery, integration, and
Ability to manage multiple projects from start to finish
simultaneously, with a high degree of personal
Excellent attention to detail and solid organizational
Ability to effectively communicate with a diverse group of
Effectively engage and work within a multicultural, diverse, and
Strong interpersonal and oral/written communication skills,
including the ability to write reports and solicit feedback.
Ability to work in a fast-paced environment.
Systems analysis, programming, and database management.
Research methods and appropriate corresponding statistical
Research application software (i.e., statistical reporting,
relational database management, query tools, and
Problem-solving with the ability to apply those skills innovatively
across a broad spectrum of issues and to develop new structures and
procedures as needed.
Communication that is clear and effective both orally and in
writing with a diverse campus community.
Maintaining cooperative working relationships with diverse
Requires high proficiency in standard Microsoft Office
applications, business intelligence toolsets and applications such
as MS Bl and Tableau, ERP/CRM packages such as PeopleSoft and
SalesForce, and other relational databases, statistical packages,
spreadsheets, and data visualization tools.
45% Perform analytic studies and analyses of varying complexity.
Leverage and integrate data from external sources (e.g. IPEDS, DOF,
CBEDS, US Census, ETS, others) with CSUDH data sources to augment
analytical work and enhance analyses. Provides support to creating
a campus-wide culture of proficiency with institutional data sets
and data visualization tools, to inform accomplishment of the
university's core educational mission.
25% Performs database management tasks such as the creation and
maintenance of lookup tables which tie multiple data elements to
constructs for efficient reporting, format the latest term data
extracts for the update to the office's data warehouse, and
investigate and solve complex data issues towards the goal of
ensuring data and reporting integrity. Develop successful data
analytic strategies and business Intelligence
visualization/solutions to guide data-driven decisions. Prepare and
present key findings from reports and dashboards for knowledge
transfer, training, and to gather feedback for ongoing development
20% Provides quantitative and qualitative data to each academic
degree and minor program as required by the Program Effectiveness
process, Program Reviews, and other self-study materials. This
includes ad hoc reports, dashboard development, and report
summaries; and training for users. Collaborate in the development,
validation, and deployment of Institutional Research and Analyses
data and reporting solutions. Evaluate databases, information
resources, and reporting solution tools for University
Effectiveness, Planning, & Analytics.
5% Monitor and support administrative operations for Institutional
Research including documentation, cross-training, and ongoing
development in the advanced use of university assets, tools, and
5% Other duties as assigned
California State University, Dominguez Hills, is strongly committed
to achieving excellence through a diverse workforce.
California State University Dominguez Hills is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran status.
For more information or definition of these terms, please
Individuals with disabilities requesting accommodations under the
Americans with Disabilities Act (ADA) may call the Human Resources
Office at (310) 243-3771.
Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/
, or by calling University Police at (310) 243-3639. Upon
appointment, all candidates must furnish proof of eligibility to
work in the U.S.
The California State University is Smoke and Tobacco Free. Smoking,
Vaping and other Tobacco use are Not Permitted anywhere on
University property. Education Code 42356, CCR Title 5, Article
31 Jan 2022
To apply, visit: https://careers.csudh.edu/en-us/job/504678/senior-research-analyst-associate-academic-and-institutional-studies-ii