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Director of Information Technology

Drexel University
Pennsylvania, United States
Salary Not Specified
Posted date
Nov 11, 2021

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Position Type
Faculty Positions, Science, Technology & Mathematics, Computer Sciences & Technology, Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time
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About Drexel

Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics.

Job Summary

The Director of Information Technology supervises and participates in the daily operations of our IT department to meet the information technology needs of faculty, staff, and students, including directing the daily workflow of the College’s IT staff. The Director serves as technical lead for the college, ensuring the stability, currency, and security of all technology; e.g. computer labs (virtual and physical), audio/video equipment, printers, web servers, database servers, license severs, and file servers. The Director of Information Technology must be able to identify user needs, research and effect procedures for accomplishing tasks; coordinate closely and communicate regularly with administrative staff regarding services needed and provide technical support.

Essential Functions

Managing IT staff to:
  • Provide advanced onsite helpdesk and desktop support;
  • Maintain staff, faculty, classroom, and administrative equipment in all Westphal College facilities;
  • Maintain and upgrade the college’s computing systems as needed, including operating systems, software updates, servers, and hardware etc.
  • Create and maintain computer images for all desktop systems;
  • Assist with resolution of network and classroom technology issues; and
  • Assist with use of classroom audiovisual equipment for classes/events.
  • Negotiating hardware and software purchases on behalf of programs, departments, and the college.
  • Planning and recommending necessary software, hardware, and systems upgrades to College and departmental administration.
  • Working with Drexel IT for major system upgrades, implementing new operating systems, etc.
  • Initiating and assisting faculty and staff with the procurement process, including quotes, specs, software, etc.
  • Authoring and managing creation and documentation of IT systems and related equipment.
  • Keeping current with equipment, programs and system software to evaluate user problems.
Required Qualifications
  • Master’s Degree, IT, Computer Science or related field
  • Minimum of 3 years of experience
  • Three years of administering enterprise support, systems management, print, and access control applications.
  • Three years experience supervising IT staff
  • Extensive knowledge of server and workstation operating systems (Windows, macOS, Linux).
  • Extensive knowledge of server application and service management.
  • Excellent organization skills.
  • Ability to problem solve and make decisions.
  • Clearly and effectively expresses ideas and thoughts (verbally and in writing).
  • The ability to act quickly, decisively, and calmly in a crisis.
Preferred Qualification
  • Experience with procurement processes and contract negotiations with hardware/software vendors. Experience in higher education IT.

University City – Philadelphia, PA

Additional Information

This position is classified as Exempt with a salary grade of M. For more information regarding Drexel’s Professional Staff salary structure,

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will continue until a suitable candidate pool is identified.

Advertised:Nov 11 2021 Eastern Standard Time
Applications close:Dec 11 2021 Eastern Standard Time

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