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Associate Director of Student Financial Services

Elmhurst University
Illinois, United States
Salary Not Specified
Posted Date
Oct 22, 2021

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Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid, Other Student Affairs, Student Activities & Services, Executive, Executive Directors
Employment Type
Full Time
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Job Summary

The Associate Director will assist the Director of Student Financial Services in the administration of federal, state, and institutional financial aid programs. They will assist in developing and applying policies and procedures for Student Financial Services. The Associate Director will manage operational staff in the department and coordinate training and development. The position will oversee all operations related to financial aid awarding, verification processing, VA programs, and student employment. The Associate Director will work closely with IT and the Director on updating and maintaining Colleague as it relates to financial aid processes.

Salary Grade


Essential Functions
  • Supervises SFS operational staff and provides development and support as needed.
  • Oversees the awarding process including manual awarding/adjusting of financial aid packages.
  • Assists in administering federal and state programs and coordinates regular reconciliation.
  • Manages the application of the Federal Work Study program and other student employment.
  • Oversees the administration of VA programs including counseling and reporting.
  • Assists with administration of programs like tuition waiver, remission, and others as needed.
  • Works with Director on creating, revising, and applying policies and procedures for SFS .
  • Coordinates regular SFS reporting and identifies areas of improvement within the department.
  • Assists Director with audits, reporting, and other compliance areas as needed.
  • Regularly review and update SFS documents, publications, and website as needed.
  • Reviews and applies professional judgments in accordance with federal and institutional policies.
  • Develops, maintains, and presents training materials to staff and assists with hiring when needed.
  • Participates in on-campus functions/activities as needed. Some weekends required.
  • Assists with FA counseling as needed, especially in areas related to responsibilities.
  • Works closely with Director and staff to identify and prioritize areas of improvement.
  • Attends trainings and conferences in key areas and maintains an understanding of trends.
  • Demonstrates a commitment to continuous improvement and supports mission, vision, and values.
Other Duties and Responsibilities
  • Performs other duties as assigned.
Minimum Qualifications

• Bachelor’s Degree required.
• Minimum 3 years of experience in financial aid administration.
• Supervisory experience required.
• Strong communication and technical skills.

Preferred Qualifications
  • Bachelor’s Degree required. Master’s Degree preferred.
  • Minimum 3-5 years of experience in financial aid administration (private college preferred).
  • Supervisory experience required.
  • Colleague experience strongly preferred.
  • Strong communication and technical skills.
Working Conditions/Physical Requirements

Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move object.

Work Hours

Posting Date


Closing Date

Open Until Filled

Special Instructions to Applicants

Please be aware that as a continued emphasis on keeping our community safe and healthy, we will require all faculty, staff, and students to submit verification of full vaccination for COVID -19.

Please provide 3 references, including name, phone number and email. This may be included in applicant’s cover letter or optional “other” document.

Elmhurst University is a leading institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Elmhurst University offers more than 70 undergraduate majors, 15 graduate programs, degree-completion programs for busy adults, and the acclaimed Elmhurst Learning and Success Academy for young adults with developmental disabilities. Elmhurst University is one of the Top 10 Colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education.

Recruiting and retaining a diverse workforce is a critical component of the University’s mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an EO Employer. Elmhurst University prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.

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