Director of Career Services

Worcester State University
Massachusetts, United States
Salary Not Specified
Posted date
Nov 10, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Career Services, Counseling, Minority & Multicultural Affairs, Other Student Affairs
Employment Type
Full Time
About Worcester State University:

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at .

Job Description:

OFFICIAL TITLE: Director of Career Services

SUPERVISION RECEIVED: Vice President Student Affairs/Dean of Students

SUPERVISION EXERCISED: Supervises subordinate professional, and student employee personnel
assigned to the area.

General Statement of Duties: The Director of Career Services provides leadership and direction for comprehensive career development program to support the University's students in making informed decisions regarding undergraduate and post graduate plans by providing resources and opportunities to encourage career exploration and self-assessment. This position directs the operation, policy-making and development of career services for students and alumni. The role requires active and innovative outreach to alumni, employers, donors, and members of WSU and external communities, and engagement of these constituents in the mission and work of the department.


(E) = Essential

  1. (E) In collaboration with staff, determines annual and ongoing priorities for office, working diligently to bring these priorities to fruition. Leads office in strategic planning retreats. Encourages and plans professional development activities. Establishes and implements departmental policies.
  2. (E) Engages with internal and external constituents to maintain and further develop the scope of services, internship opportunities, and resources for the career development program.
  3. (E) Works closely with faculty, staff, and student organizations in the planning and presentation of career panels, classroom presentations, and other career-related events/seminars.
  4. (E) Trains, supervises, and evaluates associate director, assistant director, administrative assistant, and student employees.
  5. (E) Counsels students on an individual and group basis regarding career planning and employment issues. Develops and delivers workshops and career-related programs.
  6. (E) Identifies student needs for information and advising on career planning, internships, employment, graduate schools, and scholarships. In collaboration with staff, creates programs, services, and publications to meet those needs.
  7. (E) Reviews and updates annually all career services publications and conducts the annual graduate survey.
  8. (E) Addresses alumni groups, parents, faculty, student organizations, and other administrators on career-related issues. Makes concerted effort to develop new partnerships with parents and faculty.
  9. (E) Serves on a number of campus committees and/or planning groups.
  10. (E) Prepares the annual operating budget and monitors monthly activity in all career services' accounts.
  11. (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
  12. (E) Responsible for contributing to the WSU Strategic Plan.
  13. (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives.
  14. Performs other duties as assigned.


Required Qualifications:
  • Bachelor's degree in counseling, student personnel, higher education, human resources or a related field and 3 or more years of experience supervising professional staff in a college/university career center.
  • Demonstrated successful experience in forming and maintaining excellent relationship with various constituents both on and off campus.
  • Knowledge of career development theory and its application.
  • Understanding and appreciation of the growing role technology plays in delivery of career services.
  • Experience with career-related technology and website management tools
  • Excellent oral/written communication skills and teaching/presentation skills.
  • Ability to work some evening or weekend hours for the purpose of representing the department at university events such as orientation sessions.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.
  • Ability to successfully pass a thorough background and CORI check.
Preferred Qualifications:
  • Master's degree
  • Full-time experience on a college/university student services staff.
  • Important knowledge and capabilities necessary include career counseling techniques, knowledge of job trends and career development skills, and effective public relations and networking abilities.

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

It is the policy of Worcester State University that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by WSU, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources.

The firm annual salary range for this full-time, exempt, benefited APA position is: $70,000 - $80,000.

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

Application Instructions:

All applicants must apply online at .

Expected documents for submission include a cover letter, resume, and a list of three professional references with contact information. Applicants must complete the National Student Clearinghouse Authorization form or submit the official transcript of highest degree.

All information that can be uploaded to one's e-account should be done so by the applicant; information which cannot may be faxed to 508-929-8169 or emailed to, or may be sent to the following address:

Director of Affirmative Action & Equal Opportunity
Worcester State University
486 Chandler Street
Worcester, MA 01602-2597


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