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Development Coordinator, Annual Giving (15394)

American University
District of Columbia, United States
Salary Not Specified
Posted Date
Nov 11, 2021

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Position Type
Administrative, Academic Affairs, Curriculum & Instructional Development, Business & Administrative Affairs, Financial Affairs, Development & Advancement, Grants & Contracts, Alumni Affairs
Employment Type
Full Time
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The Development Coordinator for Annual Giving will serve a key role on the Leadership Annual Giving (LAG) team, which promotes and facilitates philanthropy from alumni and parents of American University. The position will be responsible for providing extensive administrative support to the LAG team, consisting of three front-line fundraisers reporting to the Director of Development, Annual Giving. The Development Coordinator will be an energetic, team-oriented individual who can operate independently in a fast-paced, highly professional environment as an integral member of a nine-member Annual Giving office and a much larger Development & Alumni Relations staff.

Essential Functions
  1. Administrative Support- Provide administrative support to the Director of Development, Annual Giving, and the Associate Directors of Development, Leadership Annual Giving including coordinating travel arrangements, research for high level donors and prospects, coordinating the creation of briefing materials, submitting travel reconciliations, and maintaining calendar schedules. Support gift officers by promptly submitting receipts and reimbursement requests upon completion of business trips.
  2. Reporting- Consistently meet with gift officers individually to review their portfolio activity and to track their fiscal year work plan actual-to-goals. Produce reports accordingly. Develop and maintain an effective and efficient working knowledge of the CRM Advance database. Enter contact summaries and solicitations into the system to ensure that prospect records are always complete and updated.
  3. Customer Service- Act as a point of entry for all incoming inquiries – from internal and external constituents. Screen requests and take appropriate action, which may include responding to general questions, directing calls to relevant staff within the university or to external contacts, and providing information on giving to AU. Ensure that timely and appropriate responses are provided.
  4. Team Support-Provide additional support to the entire annual giving team in implementing programs to increase annual giving support of the university, including direct mail and electronic annual giving appeals, the student calling program, the AU Senior Gift Campaign, crowdfunding projects, and giving day. Participate in AU annual giving events as needed.
  5. Other duties as needed or assigned by Director of Development, Annual Giving.

Position Type/Expected Hours of Work
  • Full time
  • Specialist A
  • Non-Exempt
Required Education and Experience
  • Bachelor’s degree from an accredited educational institution or equivalent education, training and experience required.
  • Two or more years of successful experience in a higher education setting or related experience required.
Additional Eligibility Qualifications
  • Excellent written, verbal and interpersonal communication skills are required.
  • Proficiency with Microsoft Office Suite is required.
  • Familiarity with Ellucian's Colleague Advancement or similar database is required.
  • A successful candidate must demonstrate a strong attention to detail, ability to prioritize tasks to meet deadlines, and the ability to analyze and articulate reasons for giving. Must be conscientious self–directed, dependable, and have the ability to recognize emerging needs and the willingness to assume responsibility for addressing them.
  • Click here to learn about American University's unique benefit options.
Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us:

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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