Computer Consultant II

Posting Details



Job # 037736 Department Code 21001-4010 Department Architecture Job Title Computer Consultant II Location Syracuse, NY Pay Range Commensurate with Experience Staff Level 05 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The School of Architecture seeks a Computer Consultant II to join a dedicated team in the delivery of outstanding IT support to our students, faculty and staff. The Computer Consultant II is a primary contact for Information Technology Services ( ITS ) needs at the School of Architecture, needs include: desktop and laptops, hardware and software, remote access solutions, and tablets and/or smartphones. The Computer Consultant II advises on major purchases, creates updates and maintains installation packages and images for software deployment to faculty, staff and students. The Computer Consultant II installs, configures and maintains license servers and enforces license compliance; coordinates and provides training to faculty, staff and students in the use of deployed hardware and software. The Computer Consultant II provides general computing and technical support and serves on the technology committee of the School of Architecture. In coordination with other IT colleagues, the Computer Consultant II researches, tests and deploys new technologies. Qualifications

• Bachelor’s degree required.
• Minimum of five (5) years of experience in computing in an academic setting preferred.
• Excellent communication skills and attention to detail.

Job Specific Qualifications

• Understanding of networking, IT hardware, software, and how it interacts with the operating system, printer, and printing capabilities.
• Comprehensive knowledge of technologies as they pertain to the support of client devices and mobile computing platforms, including both Windows and macOS.
• Working knowledge of PowerShell. Bash is a plus.
• Working knowledge of A/V systems and workflow.

Responsibilities

• Install, maintain and troubleshoot hardware and software applications on individual and departmental computers as well as all technology throughout the building and other locations including but not limited to printers, projectors, scanners, monitors, and fabrication equipment.
• Responsible for the deployment and maintenance of computer labs, both physical and remote.
• Provide technical consulting on computing to faculty, staff and students.
• Analyze specialized individual and work group computing needs and develop specifications for computing solutions to meet those needs.
• Assist in making recommendations to faculty on computing purchases for instructional and research applications.
• Create and maintain computing documentation as necessary.
• Maintain vendor relationships; provide input for budget recommendations (both hardware and software).
• Responsible for IT asset management.
• Guide and help students with personal computers as they interface with school’s technology.
• Create/support new servers when needed and maintain existing servers while following university guidelines for monitoring logs, software updates, vulnerabilities, user creation, modification, privileges, lifespan.
• Actively maintain knowledge of existing and emerging technologies, and trends. Apply that knowledge to the computer labs and classrooms with regard to hardware, software and deployment methods and technologies that enhance the student experience and enable the success of our students, faculty and staff.
• Serve on the School’s technology committee and provide input on major equipment and software purchases.

Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/89835 Job Posting Date 11/09/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants