Instructional Technologist

Instructional Technologist
Department: Online Education
Location: Columbia, MO
Type: Staff, Full-time

Diversity Statement:
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.

Job Summary:
The Instructional Technologist assists with the management of courses utilizing the learning management system and third-party courseware. The Instructional Technologist is part of the Online Education team, supporting the maintenance of online course material.
This position engages with faculty and staff of all technical backgrounds to effectively resolve issues, as well as manages and completes projects in a timely, organized, and professional manner. Additional duties may be assigned.

• Perform job duties in accordance with Columbia College’s vision, mission and values, and contributes to the development of Online Education
• Deliver learning management system (LMS) and courseware technical assistance to Columbia College faculty and staff.
• Respond to support requests from faculty, staff, and students through a centralized support ticketing system.
• Provide ongoing assistance with the maintenance of courses and trainings (course copy, dates, exams, external links, multimedia, and enrollments).
• Assist Instructional Designers with the request and implementation of publisher content such as test banks and other instructor resources.
• Manage, maintain, and implement third-party courseware for both Online and CCG locations.
• Assist with the creation of support documentation in the form of articles, videos, and instructional guides pertaining to best practices of online learning platforms for faculty and staff.
• Make recommendations and work to resolve problems; prepare and deliver effective email, face-to-face, and phone support to a variety of end-users.
• Assist with LMS support, data analysis, and other tasks as needed.

Minimum Qualifications:

• Bachelors degree
• Minimum two (2) years of experience with technology or equivalent education.
• Some experience with HTML and CSS; multimedia (including images, audio, and video); Adobe Creative Suite; or related tools.

Preferred Qualifications:

• Experience working in a higher education setting working with faculty.
• Experience with online learning platforms (D2L, McGraw-Hill Connect, Pearson MyLabs).
• Two (2) years of experience with technology support.

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.

Benefits Summary

Columbia College values its employees and is committed to offering benefits designed to help enhance their health and well-being. Columbia College views the benefits offered to its workforce as an important component of the overall compensation package made available by the College. We strive to offer our employees comprehensive and affordable benefits that make Columbia College an even more attractive place to work.

The College offers generous benefits to eligible employees that include:

• Health, Dental, and Vision insurance
• Basic life insurance and AD&D insurance
• A 403(b) Retirement Savings Plan, to which the College will match up to 8% of an employee’s annual compensation that vests at 20% a year after the employee satisfies a one year waiting period, is at least 21 years of age, has worked at least 1,000 hours in a Plan year
• Paid vacation leave
• Paid sick leave
• An Employee Educational Grant program that allows eligible individuals to take undergraduate in-seat classes at Columbia College tuition free, and online undergraduate courses at a 75% tuition reduction
• A Graduate Educational Grant program that allows eligible individuals to take graduate classes in-seat or online at Columbia College, at a 75% tuition reduction
• Participation in Tuition Exchange programs that allows full time employees to send their non-emancipated children to other member institutions with no or significantly reduced tuition charges

The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.

Review of applications will begin immediately and continue until the position is filled.

Columbia College is an equal opportunity employer.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.

http://www.ccis.edu/offices/campussafety/reportsandstats.aspx