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Graduate Financial Aid Assistant

Northeastern University
Massachusetts, United States
Salary Not specified
Posted date
Nov 8, 2021

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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Graduate Financial Aid Assistant

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

The Graduate Financial Aid Assistant is responsible for providing the highest level of customer service to students, applicants and their families seeking information and/or assistance via email, phone or in person from Student Financial Services. The Graduate Financial Aid Assistant also provides administrative and counseling support by assisting and resolving inquiries, contacting other university offices as needed, and assisting with auditing of students' federal eligibility and aid awards. The Graduate Financial Aid Assistant is also responsible for the intake of financial aid paperwork and other disseminated materials for incoming and returning students.

Associates degree required, bachelor's degree preferred, and two years of related office experience. Familiarity with computer systems to include working knowledge of Microsoft Word and Excel required. Knowledge and experience in customer service, strong organizational and interpersonal skills, ability to work in a fast paced environment and ability to multi-task.

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit

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