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Business Process Analyst

Employer
Colgate University
Location
New York, United States
Salary
Salary Not Specified
Posted date
Oct 29, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Level
Administrative
Employment Type
Full Time
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Department Statement
Accountabilities
This position supports the Colgate mission by analyzing needs, providing technical guidance, helping with process improvement, innovation, and implementing solutions for academic and administrative areas of the university. This position is responsible for optimizing the user experience of assigned software and systems, developing robotic process automations, developing forms and workflows, configuring document management solutions, and developing in-house solutions when appropriate. This position is primarily accountable for being knowledgeable and becoming the subject matter expert in document management, forms, and workflows using Onbase and robotic process automation using UiPath.

Specific Accountabilities Include:
  • Gather requirements and assess functional needs and provide technical consultation for existing and new processes and systems.
  • Research, recommend and implement software solutions as part of a team, to include end users. Maximize the usefulness and performance of assigned systems and integration points. Deploy new modules, upgrades, and fixes to assigned software applications and systems. Assist in establishing requirements, methods and procedures for routine maintenance.
  • Develop custom solutions where necessary and appropriate. Perform testing, including error handling. Develop user guides and training documentation in collaboration with campus departments.
  • Following generally accepted practices in programming and software development, develop system interfaces and system integrations.
  • Participate in the development of contingency plans including reliable backup and restore procedures.
  • Design, create and manage database structures in the development, testing, and production environment and monitoring.
  • Collaborate with team members, to include collaboration and input from end users, to ensure proper implementation and integration of solutions.
  • Work with end-users to design and create automations for their processes that optimize efficiency around the needs of the department.
  • Lead small projects and actively participate in assigned projects. Work with other staff members to meet task deadlines and communicate about the project status.
  • Perform other related duties and projects as assigned.
Professional Experience/ Qualifications
  • Basic understanding in any programming language such as Java, JS, .Net (C# or VB), Python, PowerShell, etc.
  • Basic proficiency with Databases such as Oracle, Microsoft SQL, NoSQL, etc. and the ability to create and manage database structures as needed for development and troubleshooting.
  • Understanding of workflow-based logic.
  • Basic understanding of APIs.
  • Demonstrated excellence in client contact and strong communication skills.
  • Demonstrated understanding of, sensitivity to, and respect for the academic, cultural and social diversity in the Colgate University community.
Preferred Qualifications
  • Three to five years or more of professional experience, with an earned Bachelor’s Degree in Information Technology or a related degree, or an equivalent additional professional experience in essential duties and responsibilities.
  • Oracle or SQL Server database administration.
  • Expert in any programming language such as Java, JS, .Net (C# or VB), Python, PowerShell, etc.
  • Expert with Databases such as Oracle, Microsoft SQL, NoSQL, etc. and the ability to create and manage database structures as needed for development and provide production support.
  • Experience with Oracle or SQL Server database administration.
  • Experience supporting Ellucian Banner.
  • Experience with Hyland OnBase.
  • Experience with UiPath for Robotic Process Automation ( RPA ).
  • Lean Six Sigma Green Belt certification or higher.
  • Expert knowledge of APIs with hands-on experience.
  • Experience in developing web applications with HTML, CSS, and JavaScript.
Education
At least one year of professional experience, with an earned Bachelor’s Degree in Information Technology or a related degree; or an equivalent additional professional experience in essential duties and responsibilities. Job Open Date 10/29/2021 Job Close Date Open Until Filled Yes Special Instructions Summary
Colgate is committed to attracting and retaining a diverse faculty, staff, and student population.

We strive to be an inclusive community — one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate’s educational enterprise.

These differences can include but are not limited to: race; ethnicity; gender and gender expression; sexual orientation; socioeconomic status; geographic background; national origin; culture; age; mental, cognitive, and physical abilities; religious beliefs; and political beliefs.

As a result, we ask all candidates seeking consideration for the Business Process Analyst position to submit a diversity statement with their application materials.

You can upload the statement under the Diversity Statement document heading.

A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university’s commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university’s strategic initiatives in this area (see Colgate’s Diversity, Equity, and Inclusion Plan ).

For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements . EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply. For more information, click the "How to Apply" button.
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