This position supports the Colgate mission by providing a reliable
and robust network and hardware infrastructure that supports the
academic and administrative areas of the university. This position
is responsible for installing, configuring and maintaining the
physical network, connections, servers and all infrastructure
related equipment used at Colgate University.
Accountable for implementing, maintaining and improving
infrastructure services. Ensure uptime, efficiency and
functionality of Colgate’s network infrastructure, including
networks, servers, storage, wireless systems, UPS and other
assigned service areas.
Manage day to day maintenance of the network, including all fiber,
wiring, wired and wireless controllers, switches, UPS’s, routers
and wireless access points. Monitor regularly to prevent problems
and assess the need for improvements.
Manage day to day maintenance of server, storage, and backup
hardware. Monitor regularly to prevent problems and assess the need
Manage and support hardware and software firewalls.
Manage and support VoIP systems.
Manage and support network authentication (e.g. Active
Manage and support DNS and DHCP services.
Manage and support physical servers, appliances and virtual servers
Knowledge of security standards and requirements.
Research, understand and apply network engineering best practices
Ability to Identify, analyze, diagnose, research, resolve and log
in a ticketing system all technical issues and requests.
Understand and apply appropriate security and privacy concepts and
Assist ITS in the development of best practices and actively engage
in improving ITS and its processes.
Participate in professional development activities.
Perform other related duties and projects as assigned.
Professional Experience/ Qualifications
Demonstrated network knowledge: TCP /IP, DNS, DHCP, VPN’s;
experience with installing, configuring, and troubleshooting
networking equipment (network switching and routing, firewalls,
wireless network, cabling, etc.).
Experience working with and knowledgeable of at least one major
enterprise network switch manufacture; Aruba HPE, Cisco, Extreme,
Experience working with and knowledgeable of server virtualization
(VMWare) and configuration of servers including Active Directory,
web servers, database servers, and email.
Experience scripting as it relates to managing networks and
Demonstrated excellence in client contact and strong communication
Ability to work both independently and within a team. Willing to
collaborate, share ideas openly and learn.
Demonstrated understanding of, sensitivity to, and respect for
working in a highly collaborative environment with diverse
Familiar with cloud technologies ( AWS, Azure, Google Cloud
Familiar with infrastructure automation.
Bachelor’s Degree in Information Technology or a related degree
preferred, or equivalent additional professional experience in
essential duties and responsibilities.
Job Open Date
Job Close Date
Open Until Filled
Special Instructions Summary
Colgate is committed to attracting and retaining a diverse faculty,
staff, and student population.
We strive to be an inclusive community — one that embraces and
values diversity (in the broadest sense possible) in an environment
of mutual respect, communication, and engagement. A variety of
cultures and perspectives enriches the quality of campus life, and
the opportunity to share different views and experiences is at the
core of Colgate’s educational enterprise.
These differences can include but are not limited to: race;
ethnicity; gender and gender expression; sexual orientation;
socioeconomic status; geographic background; national origin;
culture; age; mental, cognitive, and physical abilities; religious
beliefs; and political beliefs.
As a result, we ask all candidates seeking consideration for the
Infrastructure Engineer position to submit a diversity statement
with their application materials.
You can upload the statement under the Diversity Statement document
A diversity statement may be any length (e.g. a short paragraph, a
page) explaining your experiences, contributions, and/or
commitments related to diversity, equity, and inclusion. Examples
of topics you may discuss include (but are not limited to): 1) how
your experiences or competencies might serve to advance the
university’s commitment to creating a diverse and inclusive campus,
2) your experiences working with diverse populations, or 3) how you
will contribute to the university’s strategic initiatives in this
Colgate’s Diversity, Equity, and Inclusion Plan
For information on how to write a diversity statement, see our
Guidance on Crafting Diversity Statements
It is the policy of Colgate University not to discriminate against
any employee or applicant for employment on the basis of their
race, color, creed, religion, age, sex, pregnancy, national origin,
marital status, disability, protected Veterans status, sexual
orientation, gender identity or expression, genetic information,
being or having been victims of domestic violence or stalking,
familial status, or any other categories covered by law. Colgate is
an Equal Opportunity/Affirmative Action employer. Candidates from
historically underrepresented groups, women, persons with
disabilities, and protected veterans are encouraged to apply.
For more information, click the "How to Apply" button.