External Credit Coordinator

Benedictine University
Illinois, United States
Salary Not Specified
Posted date
Nov 3, 2021

View more

Position Type
Administrative, Academic Affairs, Academic Administration, Adult & Continuing Education Programs, Other Academic Affairs, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar
Employment Type
Full Time

External Credit Coordinator

Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Primary Duties and Responsibilities:

Job Title: External Credit Coordinator

Department: Office of the Registrar

Reports to: University Registrar

Status: Full-Time, Benefit Eligible

Location: Lisle Campus

Position Summary: The External Credit Coordinator is a member of the Transfer Credit Evaluation team in the Registrar’s Office and has responsibility for all types of external credit programs including CAEL, Prior Learning Assessment, Work-Life credit, military credit, credit by examination, proficiency and placement credit, and ACE programs. This includes the analyzing, organizing, evaluating, and processing external credit programs and transfer credit; seek opportunities to grow external credit programs; help establish external credit policies and procedures; make decisions related to complex equivalencies; posting of credit; provide complex advice and assistance to students, faculty, and administrative personnel regarding applicability of transfer work to various degree programs, general education, and other academic policies.

Essential Job Responsibilities:

1. Serve as a contact person and resource for University policy and external credit related questions. Develop policies and procedures for all types of external credit. Maintain a current and accurate knowledge of program offerings, polices and procedures. Provide information and advice to students, admissions counselors, advisors, and faculty regarding course equivalents, alternatives, and options available in qualifying for various degree programs or in determining other academic options. Monitor each stage of the external credit process and follow up with departments/faculty for timely responses and decisions.

2. Perform course by course external credit evaluations by determining credit to be granted toward meeting specific requirements, determine equivalency of courses taken at other colleges and institutions: coordinate, obtain and verify information as appropriate; use analytical skills to research, and articulate courses using university guidelines. Check for course repetitions and courses taken out of sequence through research from catalogs, Transfer Evaluation System (TES), or correspondence with other institutions. Verify external credit programs' rigor and impact on accreditation and verify accreditation of other institutions from which credits were earned. Determine level, content, unit value, unit conversions, transferability, grading system, and/or military credit of external credit courses.

3. Posting of all types of external credit. This includes traditional and non-traditional transfer credit, partnership programs, international partnership programs, work-life credit, AP, Dual Credit, Graduate Credit, military, study abroad etc. Determine appropriate external credit type to rectify duplication of credit issues.

4. Process and evaluate both paper and electronic score reports such as AP for admitted and current students; including freshmen and transfer populations. Process and evaluate IB and CLEP external credit. Process and distribute Petition for External Credit forms. Provide support for external credit and partnership programs.

5. Serve as liaison with other institutions and Benedictine faculty in order to review external partnership and transfer agreements. Review for community college degree pathways, course articulations, appropriate transfer credit within curricular programs and working to create degree completion pathways for transfer students.

6. Monitor IAI GECC and Major course approvals including submission of courses called for review by IAI or submission of new courses for IAI approval.

7. Complete individualized course list reports and/or checklists for prospective, admitted, and matriculated graduate or undergraduates students including: CAEL, PLA, Work-Life credit, Advanced Placement, International Baccalaureate, Dual Credit, and College-Level Examination Program credit, and transfer courses.

8. Seek opportunities to automate processing of external credit. Assist with building transfer course equivalencies into PeopleSoft or system including transfer evaluation system (TES).

9. Other duties as assigned.

Other Functions:

1. Provide excellent guest service to students, staff, faculty and other visitors while observing FERPA regulations.
2. Develop documents to assist in the external credit process and train other staff.
3. Assist with creating and curating content for the Transfer Credit Evaluation website and TES/Transferology.
4. Work in compliance with Illinois Articulation Initiative (IAI) general education requirements when working with undergraduate transfer credit evaluation.
5. Support creation and management of articulation agreements with other postsecondary institutions.  
6. Attending and participating in professional development opportunities both on and off campus.
7. Assist with PeopleSoft and other system testing.
8. Assist at graduation ceremonies and other graduation events as needed.
9. Other duties as assigned.

Required Qualifications:

Education: Bachelor's Degree Required

Experience: Two years of experience in a University setting with at least one year in Registrar’s, Advising, or Admissions setting preferred.

Specific Skills: Prior experience with articulation or evaluation experience will be strongly preferred. Knowledge of Microsoft Office Suite and PeopleSoft. Follows all regulations dealing with privacy and student confidentiality, adheres to departmental and University policies and procedures, follows catalog requirements, and commits to evaluation accuracy.

Additionally, the ideal candidate will possess the following attributes:
1. Careful attention to detail.
2. Ability to maintain confidentiality of records.
3. Ability to meet deadlines.
4. Ability to work independently and dependently within a team.
5. Excellent communication skills, both oral and written.
6. Be responsible for appropriate interpretation and application of academic policies and regulations as published in the Benedictine University academic catalogs.
7. Excellent problem solving skills.
8. Ability to handle frequent interruptions.
9. Ability to handle difficult inquiries with students and/or parents.
10. Excellent interpersonal skills.
11. Ability and willingness to work with diverse population and ease across cultures and geographies.
12. Ability to type, spell, and use grammar properly in correspondence and documents.

Specific Knowledge, Licenses, Certifications: N/A

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Use of computer screen, phone and customer service. May require bending, or sitting for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Per Gov. Pritzker’s Executive Order proof of vaccination or weekly COVID-19 testing is required.

Travel (If applicable): N/A

Supervisory Responsibility (if applicable): N/A

Working Conditions: Office environment.

Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Per Gov. Pritzker’s Executive Order proof of vaccination or weekly COVID-19 testing is required.

Benedictine University is an Equal Opportunity Employer.

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