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Library Services Assistant

College of Lake County
Illinois, United States
Salary Not Specified
Posted Date
Nov 4, 2021

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Position Type
Faculty Positions, Professional Fields, Library & Information Sciences, Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Business & Administrative Support, Auxiliary Services, Student Affairs, Disabled Student Services
Employment Type
Full Time
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Posting Details

Posting Number S01568 Position Title Library Services Assistant Internal Position Title Library Services Assistant Department Library Position Type Staff Job Family Classified Job Summary
The College of Lake County is currently looking for a Library Services Assistant to join the Library Department. Under the administrative supervision of the Dean of Academic Success, and the functional supervision of the Manager of Library Services, this position provides services to library patrons by staffing the circulation desk, answering questions and providing direction, handling library material transactions, and assisting with collection maintenance tasks.

CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 13 paid holidays each year. Required Qualification
  1. High school diploma or equivalent.
  2. Proficiency with Microsoft Office and Windows operating system.
  3. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
Desired Qualifications
  1. Experience working in a library, preferably in public services.
  2. Experience with an Integrated Library System, preferably with Sierra.
  3. LTA Certificate or coursework toward certification.
  4. Bilingual in Spanish and English
  5. Ability to lift 25 pounds.
Posting Date 11/04/2021 Closing Date 12/03/2021 Expected Start Date 01/04/2022 Special Instructions Summary Pay Rate $13.98/HR. Full-Time/Part-Time Full-Time Location Grayslake Total Hours per week 40.00 Work Schedule
Monday – Friday, 9:45 a.m. – 6:15 p.m. Software Testing Required Excel, MS Word Interview Process Requirements None EEO Statement
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE /AA/M/F/D/V Summary of Essential Functions
Student/Customer Service: 80%
  1. Serve students, staff, faculty, and the public with checking out, checking in, renewing library materials, and assist with account inquiries and issues.
  2. Answer questions and refer to appropriate staff and departments throughout the college in a face-to-face setting, by phone, and email.
  3. Issue new and replacement library cards and/or student IDs.
  4. Assist in reconciling accounts with money owed in a face-to-face setting, by phone, and email.
  5. Answer general questions; provide basic information to students and connect them with other departments when necessary.

Department Operations/Processes: 15%
  1. Place and/or remove service indicators on student records as necessary to restrict or allow services.
  2. Basic troubleshooting of library equipment and referral to appropriate individuals or departments for repair or replacement.
  3. Fulfill patron holds by pulling indicated items, communicating with staff at other campus locations, routing materials to the appropriate campus for pick up, and clearing hold shelves of outstanding items as needed.
  4. Shelf reading as assigned to ensure that library materials are in the correct order using Library of Congress shelving rules.
  5. Keep library shelves and materials clean and orderly, regularly re-shelve and shift materials as needed for accessibility, and perform inventory functions as directed.
  6. Follow opening and/or closing procedures as outlined in the circulation manual.
  7. At direction of the Manager of Library Services, maintain a portion of the equipment or reserve collection including, but not limited to, creating cataloging records, tracking usage, predicting need, and communicating pertinent information to management, students, staff, and faculty.

Other: 5%
  1. Provide staffing coverage at other campuses to ensure continuity of operation and services.
  2. Performs additional responsibilities, tasks, and duties as determined by the department supervisor.

Ability to continuously sit and interact with the public (internal/external). Ability to walk, stand, bend, squat, climb, kneel, twist, lift (0-50 lb.), lift (50+ lb.), carry (0-50 lbs.), carry (50+ lbs.), push (0-300 lbs.) occasionally

Posting Specific Questions - supplemental questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma or equivalent?
    • Yes
    • No
  2. * Are you proficient in Microsoft Office and Windows?
    • Yes
    • No
  3. * Do you have experience working in a library, preferably in public services?
    • Yes
    • No
  4. * Do you have experience with Integrated Library System, preferably with Sierra?
    • Yes
    • No
  5. * Are you bilingual in Spanish and English?
    • Yes
    • No
  6. * Do you have a LTA certificate or coursework toward certification?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Unofficial Transcript 1

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