Number of Positions:
Type of Appointment:
Institutional Effectiveness, Assessment and
Required Documents Needed to Upload at Time of
· Cover Letter
· Unofficial Transcripts
· Three professional references (See below)
Reference check requirements:
· Non-supervisory roles: three (3) current or former
· Personal references (friends, co-workers, clergy, customers,
relatives) are not considered acceptable references
Institutional Effectiveness, Assessment and Planning
Institutional Effectiveness, Assessment and Planning (IEAP) is
dedicated to provide support to college departments and individuals
by making data available, helping with assessment, and assisting
with planning. We can deliver the following services:
About Pellissippi State Community College
- Assistance with survey development.
- Assistance with identifying needed data.
- Presentations on CCSSE, SENSE and other regularly scheduled;
surveys conducted at the College.
- Help develop assessment plan objectives and measures.
Pellissippi State Community College is one of 40 institutions in
the Tennessee Board of Regents system. TBR is the governing board
of the College System of Tennessee, offering more than 400 programs
of study at the state’s 13 community colleges, 27 colleges of
applied technology and the online TN eCampus. The college serves an
average of 10,000 students, making it the largest community college
in Tennessee by enrollment. Pellissippi State Community College
offers eligible employees a comprehensive benefits package that
includes health, dental, vision, life insurance, retirement
programs, time off including annual and sick leave, and much
In 2018, Pellissippi State became a member of an Achieve the Dream
(ATD) three-year cohort adopting a theme of Start Strong, Stay
Strong, Finish Strong for our work. Achieve the Dream has partnered
with the program Integrated Student Experience at Pellissippi State
(Insteps) to improve the fall-to-fall retention rates for full-time
and part-time students by 13% in the next five years. Our vision is
to ensure every student who attends Pellissippi State will develop
a sense of belonging and confidence in their ability to succeed
academically, grow intellectually, and make timely progress towards
achieving their educational and vocational goals. If this is
something that aligns with your values, we encourage you to
Culture and Diversity
Knoxville claims a wide range of forward thinking national and
international talents. The scholarly influence on the Knoxville
metropolitan area bred literary greats including James Agee, Cormac
McCarthy, and Nikki Giovanni. Knoxville is home to one of the
largest sculptures dedicated to an African American in the country.
Located in Haley Heritage Square is a 13-foot high bronze statue of
author and Pulitzer Prize winner Alex Haley who chose to spend the
last several years of his life in Knoxville. Renowned artists
Beauford Delaney and Joseph Delaney hailed from Knoxville.
Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB
Morris called Knoxville home during their careers. Women’s
suffragist Lizzie Crozier French was active in the ratification of
amendment and was born and raised in
The lasting influence of these artists and activists leaves the
Knoxville area as a welcoming area to live and work. More about the
area and support groups can be found at Visit Knoxville https://www.visitknoxville.com
, the Beck Cultural Exchange Center https://www.beckcenter.net
, the Knoxville Urban League https://thekaul.org
City https://knoxvilletn.gov , Knox County https://knoxcounty.org
, Knox Pride https://knoxpride.com/equality
, Centro Hispano de East TN https://www.centrohispanotn.org
, and Knoxville chamber https://www.knoxvillechamber.com
The overall purpose of this job is to
conduct quantitative and qualitative research and analysis of
policy- and practice- relevant to college issues, including
conducting designing and performing data analyses, and summarizing
findings. The position is expected to plan and conduct research to
inform strategic planning, student success initiatives and provide
actionable data for college initiatives with little oversight.
Write reports, briefs, concept papers, PowerPoint presentations,
memos, and other content to disseminate research and analysis to
key policy- and practice-audiences. This position would help
conceptualize the framework for presentation of actionable data in
a format which allows administration and others to plan for change.
Propose innovative approaches to research projects on new or
expanding program and policy areas. Collaborate with and assist
other departments and staff as necessary.
Conducts institutional research in collaboration with
all academic departments and non-instructional departments. Uses
knowledge of quantitative research methods as applied in the social
sciences, including statistical analysis, hypothesis testing, data
collection, data coding, transformation, and sampling techniques to
conduct statistical studies and support institutional research to
inform strategic planning, student success redesign and
departmental planning. Research skills include data
retrieval/collection, tracking, descriptive and predictive
analysis, writing complex queries in SQL Developer. Employee must
also be proficient in relational databases.
30% Coordinates all external reporting to state and federal
agencies including IPEDS, Voluntary Framework of Accountability,
Perkins and National Center for Educational Statistics. Requires
ability to interpret federal and state requirements, analyze
available data sets, write queries to extract accurate data and
organize time to meet non-negotiable deadlines. Performs research
assignments which include data retrieval/collection, tracking,
analysis, and reporting from college administrative and academic
offices, w riting simple and complex queries in SQL Developer or
Argos for institutional data extraction on an ongoing and ad hoc
20% Provides data to decision-makers at all levels of college
administration by designing, developing, and maintaining
user-friendly data visualizations and summaries, including
dashboards, tables, and graphs. Position must provide accurate data
information which can be used to identify areas for improvement
disaggregated by equity standards. Employee is responsible for
training employees and administration on use of data for
decision-making purposes. Uses knowledge of quantitative research
methods as applied in the social sciences, including statistical
analysis, hypothesis testing, data collection, data coding,
transformation, and sampling techniques to conduct statistical
studies and support institutional research .
5% Supports various departments through design, development, and
maintenance of research databases used for operational decision
making, and warehousing of permanent records of research.
Collaborates with department directors to develop products which
improves efficiency within the departments.
5% Collaborates with end-users and administrators to develop ad hoc
reports used in daily decision making and fulfillment of
departmental and external request including survey administration,
curriculum development, and other needs as they are identified.
Such requests frequently have quick turnaround deadlines and must
be comprehensive and accurate deadlines.
Note: The College reserves the right to change or reassign job
duties, or combine positions at any time.
Bachelor’s degree in Computer Sciences or related discipline with
extensive coursework in statistics and/or educational, social, or
behavioral research design and evaluation.
Two years of statistical study design, analysis and reporting and
experience working with relational database design and programming,
Knowledge and experience with both quantitative and qualitative
Part-time work experience is calculated at 50% credit of full-time
Master’s degree in related field
with extensive work in statistics is highly preferred.
Experience with postsecondary datasets such as IPEDS, VFA, and
NPSAS highly preferred.
· Demonstrated ability to analyze and solve problems
· Demonstrates strong presentation skills
· Ability to effectively communicate with faculty, staff, and
· Takes initiative to complete tasks/projects with minimal
· Must be able to analyze and prioritize tasks/projects.
· Must be able to meet deadlines.
Key Result Areas:
1. Collaborates with data users to define and explain research
methodologies and significance of findings
2. Maintenance of up-to-date fact book and other visualization
3. Meets state and federal deadlines for reporting
4. Ensures accuracy of disseminated data reports
Complexity & Creativity:
The study design and statistical analysis requires extensive
knowledge of design theory and educational data collected in
student information systems. The analyst must be able to
demonstrate knowledge of relational database management theory,
design and operation as pertaining to student and academic data .
Proficiency in use of SQL with emphasis on retrieval of student
information from Banner/Oracle application . Proficient use of
statistical software and knowledge of advanced s t atistical
methods and techniques . Beyond proficiency, the employee must be
able to communicate with other employees with varying degrees of
understanding of research application in order to produce
information which can be used to take action toward improvement of
daily operations, student success and ultimately college success.
Emerging use of visualization tools requires creativity while
maintaining the integrity of the data being communicated.
$49,090 - $61,020/per year. Pay will be determined
based on related work experience above required. To be considered
in determining pay, all related work experience must be listed on
Special Instructions to Applicants:
To be considered for a
position at Pellissippi State, you must create an on-line
application. Your skills, abilities, qualifications, and years of
experience will be evaluated using only what is recorded on your
application. Work experience that is not
listed on the
application will not be considered towards compensation. Please
note: attaching a resume does not substitute for completion of the
application form. Part-time work experience is calculated at 50% of
full-time experience. Please note: to scan, upload, or attach
documents, a computer and scanner are available at the Hardin
Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title
IX/Section 504/ADA employer
If you have any problems or questions please contact Human
Resources at Pellissippi State Community College’s Human Resource
Office at 865-694-6607 or by email at email@example.com
A summary of our benefits can be found at http://www.pstcc.edu/hr/benefits
If you are interested in this position, click on the link to the
left to apply.