This job has expired

Analyst I

Pellissippi State Community College
Tennessee, United States
Salary Not Specified
Posted Date
Nov 4, 2021

View more

Position Type
Faculty Positions, Science, Technology & Mathematics, Statistics, Administrative, Academic Affairs, Accreditation, Institutional Research & Planning, Research Administration, Business & Administrative Affairs, Computer Services & Information Technology
Employment Type
Full Time
You need to sign in or create an account to save a job.

Title: Analyst I

Number of Positions: 1

Position #: 600390

Type of Appointment: Full-Time

FLSA Status: Exempt

Department: Institutional Effectiveness, Assessment and Planning (IEAP)

Required Documents Needed to Upload at Time of Application:

· Cover Letter

· Resume

· Unofficial Transcripts

· Three professional references (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references


Institutional Effectiveness, Assessment and Planning (IEAP)


Institutional Effectiveness, Assessment and Planning (IEAP) is dedicated to provide support to college departments and individuals by making data available, helping with assessment, and assisting with planning. We can deliver the following services:
  • Assistance with survey development.
  • Assistance with identifying needed data.
  • Presentations on CCSSE, SENSE and other regularly scheduled; surveys conducted at the College.
  • Help develop assessment plan objectives and measures.
About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19thamendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville , the Beck Cultural Exchange Center , the Knoxville Urban League , Knoxville City , Knox County , My Knox Village , Knox Pride , Centro Hispano de East TN , and Knoxville chamber

Position Summary: The overall purpose of this job is to conduct quantitative and qualitative research and analysis of policy- and practice- relevant to college issues, including conducting designing and performing data analyses, and summarizing findings. The position is expected to plan and conduct research to inform strategic planning, student success initiatives and provide actionable data for college initiatives with little oversight. Write reports, briefs, concept papers, PowerPoint presentations, memos, and other content to disseminate research and analysis to key policy- and practice-audiences. This position would help conceptualize the framework for presentation of actionable data in a format which allows administration and others to plan for change. Propose innovative approaches to research projects on new or expanding program and policy areas. Collaborate with and assist other departments and staff as necessary.

Essential Functions:

40% Conducts institutional research in collaboration with all academic departments and non-instructional departments. Uses knowledge of quantitative research methods as applied in the social sciences, including statistical analysis, hypothesis testing, data collection, data coding, transformation, and sampling techniques to conduct statistical studies and support institutional research to inform strategic planning, student success redesign and departmental planning. Research skills include data retrieval/collection, tracking, descriptive and predictive analysis, writing complex queries in SQL Developer. Employee must also be proficient in relational databases.

30% Coordinates all external reporting to state and federal agencies including IPEDS, Voluntary Framework of Accountability, Perkins and National Center for Educational Statistics. Requires ability to interpret federal and state requirements, analyze available data sets, write queries to extract accurate data and organize time to meet non-negotiable deadlines. Performs research assignments which include data retrieval/collection, tracking, analysis, and reporting from college administrative and academic offices, w riting simple and complex queries in SQL Developer or Argos for institutional data extraction on an ongoing and ad hoc basis.

20% Provides data to decision-makers at all levels of college administration by designing, developing, and maintaining user-friendly data visualizations and summaries, including dashboards, tables, and graphs. Position must provide accurate data information which can be used to identify areas for improvement disaggregated by equity standards. Employee is responsible for training employees and administration on use of data for decision-making purposes. Uses knowledge of quantitative research methods as applied in the social sciences, including statistical analysis, hypothesis testing, data collection, data coding, transformation, and sampling techniques to conduct statistical studies and support institutional research .

5% Supports various departments through design, development, and maintenance of research databases used for operational decision making, and warehousing of permanent records of research. Collaborates with department directors to develop products which improves efficiency within the departments.

5% Collaborates with end-users and administrators to develop ad hoc reports used in daily decision making and fulfillment of departmental and external request including survey administration, curriculum development, and other needs as they are identified. Such requests frequently have quick turnaround deadlines and must be comprehensive and accurate deadlines.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

Bachelor’s degree in Computer Sciences or related discipline with extensive coursework in statistics and/or educational, social, or behavioral research design and evaluation.

Two years of statistical study design, analysis and reporting and experience working with relational database design and programming, specifically SQL.

Knowledge and experience with both quantitative and qualitative research required.

Part-time work experience is calculated at 50% credit of full-time work experience

Preferred Qualifications: Master’s degree in related field with extensive work in statistics is highly preferred.

Experience with postsecondary datasets such as IPEDS, VFA, and NPSAS highly preferred.

Skills/Abilities :

· Demonstrated ability to analyze and solve problems

· Demonstrates strong presentation skills

· Ability to effectively communicate with faculty, staff, and students.

· Takes initiative to complete tasks/projects with minimal supervision.

· Must be able to analyze and prioritize tasks/projects.

· Must be able to meet deadlines.

Key Result Areas:

1. Collaborates with data users to define and explain research methodologies and significance of findings

2. Maintenance of up-to-date fact book and other visualization dashboards

3. Meets state and federal deadlines for reporting

4. Ensures accuracy of disseminated data reports

Complexity & Creativity:

The study design and statistical analysis requires extensive knowledge of design theory and educational data collected in student information systems. The analyst must be able to demonstrate knowledge of relational database management theory, design and operation as pertaining to student and academic data . Proficiency in use of SQL with emphasis on retrieval of student information from Banner/Oracle application . Proficient use of statistical software and knowledge of advanced s t atistical methods and techniques . Beyond proficiency, the employee must be able to communicate with other employees with varying degrees of understanding of research application in order to produce information which can be used to take action toward improvement of daily operations, student success and ultimately college success. Emerging use of visualization tools requires creativity while maintaining the integrity of the data being communicated.

Pay Rate: $49,090 - $61,020/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at .

A summary of our benefits can be found at

If you are interested in this position, click on the link to the left to apply.


You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert